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Customer Care Coordinator Suffolk National Residnetial Developer £27,500 + Package With your strong communication skills and patient approach, you’ll own all day-to-day contact with our customers in a busy, vibrant department, ensuring the delivery of consistently outstanding service. Sitting at the heart of the customer care process you will need to be a strong communicator and listener, with a patient, empathetic and adaptable approach. Excellent organisational and IT skills are absolutely essential and proven customer service experience gained in a busy office, either within housebuilding or another sector, will be required. If you share in our belief, take pleasure from overcoming issues and enjoy working closely with customers and team members to ensure the post-purchase experience is positive as possible, then the sky’s the limit. MAIN DUTIES * Dealing with incoming calls, post and emails relating to Customer Care. * Validating complaints and resolving problems quickly and efficiently, seeking direction where required. * Co-ordinating Customer Care Technicians, suppliers and sub-contract trades to resolve issues and make appointments for attendance, through the co-ordination of diaries. * Checking and ensuring work has been carried out to the purchaser’s satisfaction. * Updating and maintaining records using Sitestream. * Bringing persistent faults to the attention of the Customer Care Manager or He...

Customer Care Coordinator

Daytime Healthcare are working with an established Home Care Provider, who are expanding and looking for an Care Coordinator to join their friendly team! You could have the opportunity to work alongside a National Care provider! Duties Include: * The successful candidate will coordinate the delivery of a safe and well-planned domiciliary care service that is service user focused * Responsible for carrying out initial assessments, doing reviews and spot checks * Creating service user care plans, peform assessments and reviews * Planning staff rota's using the bespoke system * Particiape in the branch on call rota * Supporting the new and existing care staff team and coordinating the key carers in your designated areas * Carry out staff supervision and appraisals * Ensuring that all operations are Company and CQC Compliant Requirements: * Good organisational and communication skills to ensure an excellent service * A minimum of 1 year Care Coordinator experience in domiciallry care * Experience doing rotas and care plans * Full drivers licence and access to vehicle is essential * Good IT skills * Ability to work within a fast-paced enviroment to deadlines Schedule: * Full time, 40 hours per week, 9am - 5pm * On call on a rota basis Apply Now to secure a quick interview...

Care Coordinator / National Home Care Provide

Care Coordinator Location: Nantwich, Cheshire Salary: £26,200 + Excellent Benefits Full-Time, 37.5 hours per week The Client: Our client, a well-established home care provider, offers assistance to individuals of all ages with diverse care needs. The Role: As a Care Coordinator, you will play a pivotal role in managing care schedules, ensuring smooth operations, and supporting the Registered Manager. Responsibilities: Ensure staff recruitment and retention.
Record-keeping using IT systems.
Daily troubleshooting while communicating with clients and care assistants.
Building relationships with clients, families, and healthcare professionals.
Mentoring new team members.
Providing care and support when necessary.
Participation in on-call duties (additional compensation provided).
Ensuring compliance with CQC standards. Requirements: Previously worked as a Care Coordinator or in a similar role.
NVQ Level 2/3 or above in health and social care.
Excellent planning, organising, and IT skills
Full UK driving license and access to a car.
Must reside within a 10-mile radius of the job location. Benefits: Competitive salary
Workplace pension scheme
Paid travel time and mileage
Generous referral bonus scheme
Additional payments for on-call duties
Flexible working across Monday - Sunday
Ongoing training and career development opportunities Apply now for this exceptional opportunity to work with a dynamic team and further enh...

Care Coordinator

Care Coordinator / National Home Care Provider

Daytime Healthcare are working with an established Home Care Provider, who are expanding and looking for an Care Coordinator to join their friendly team! You could have the opportunity to work alongside a National Care provider! Duties Include: * The successful candidate will coordinate the delivery of a safe and well-planned domiciliary care service that is service user focused * Responsible for carrying out initial assessments, doing reviews and spot checks * Creating service user care plans, peform assessments and reviews * Planning staff rota's using the bespoke system * Particiape in the branch on call rota * Supporting the new and existing care staff team and coordinating the key carers in your designated areas * Carry out staff supervision and appraisals * Ensuring that all operations are Company and CQC Compliant Requirements: * Good organisational and communication skills to ensure an excellent service * A minimum of 1 year Care Coordinator experience in domiciallry care * Experience doing rotas and care plans * Full drivers licence and access to vehicle is essential * Good IT skills * Ability to work within a fast-paced enviroment to deadlines Schedule: * Full time, 37.5 hours per week, shifts vary between 8am and 8pm * On call on a rota basis Apply Now to secure a quick interview...

Care Coordinator When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Established for over 50 years, operating in the North East, Yorkshire, and Humberside...

Customer Care Coordinator * Negotiable salary * Based in Theale * 1 year Fixed Term Contract Our client is a leader in Europe providing cancer care and diagnostic imaging platform with a focus on four distinct healthcare markets. They are a sucessful and growing business and are looking for a Customer Care Coordinator who will provide outstanding customer service to improve customer satisfaction and nurture client relationships. You will place customers at the centre of everything you do, understanding their wants and needs and maintain the critical link between clients, service providers and operations managers to achieve a bestin-class service. Experience needed: * You must have customer service experience over the telephone, ideally from a call centre environment * You will also have excellent verbal and written communication skills * Excellent PC skills The role involves: Working as part of a team to ensure processes and procedures are followed accurately and are aligned to the Customer Care Standard Operating Procedures Coordinating the daily work flow for the management of service delivery to assigned customer contracts Answer all telephone calls promptly and appropriately, in line with contractual obligations Proactively resolving customer enquiries within first contact Diligently monitor the SLA charters for assigned customer contracts, escalating any instances of confirmed or potential failure via the agreed fr...

Are you a motivated, experienced Care Coordinator looking for an exciting opportunity to make a real difference? Our client, a leading UK provider specialising in Nursing and Care services for children and adults living with complex physical disabilities and life-limiting conditions, is on the lookout for a dedicated individual to join their team. This role offers a generous salary of up to £30,000, 24 days holiday plus your birthday off, and a rewarding bonus scheme. You'll be joining a team that's passionate about improving patient outcomes and experiences, and you'll have the opportunity to grow your career in a company that values its staff and encourages them to reach their full potential. Our client delivers nurse-led services in the clients' own homes and works in partnerships with various healthcare organisations to improve patient outcomes and experiences. Their focus is on leading with quality and putting their clients at the heart of everything they do. As a Care Coordinator, your responsibilities will include: Coordinating and overseeing the mobilisation of new complex care packages
Managing the process of new package set-up including care plans, risk assessments, and compliance with regulatory requirements
Developing relationships across the business to ensure the bespoke service runs seamlessly
Liaising with key stakeholders including clients, families, healthcare professionals, and internal teams to ensure a smooth and...

Care Coordinator Location: Saffron Walden Salary: £24,000 Status: Full-time, permanent Our specialist Brain Injury case management practice is looking for a Care Coordinator to support recruitment and compliance activities. Reporting to the Senior Care Coordinator, you would be responsible for understanding our patients care needs, advertising and interviewing candidates to work as carers, managing the onboarding and compliance of new hires as well as organising and tracking the training schedules and relevant clinical registrations. This is to join a close knit team in a busy and highly fulfilling role. Key Responsibilities Carry out an effective and timely recruitment process when hiring new support workers for our patients
Work with Case Managers to develop and update job descriptions, taking into account individual patients' needs.
Work alongside Case Managers to develop selection criteria, carry out interviews and coordinate screening calls from relevant applicants
Manage the Recruitment inbox and respond to queries in a timely fashion
Create offer letters and contracts, issue these to successful applicants and manage their onboarding
Manage the background checks (DBS), process qualifications and other relevant paperwork
Arrange inductions and training
Monitor compliance with relevant laws, regulations and internal policies, escalating issues to the Registered Manager
Various administrative duties to support the varied compliance and r...

281 Care Coordinator Jobs

281 jobs found