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Customer Care Coordinator A regional house builder have a requirement for a Customer Care Coordinator to join their team based in Warrington. The company operate across the North West region building beautiful, modern, energy efficient homes creating communities and neighbourhoods in desirable areas. They work in close partnership with Build to Rent Investors, Registered Providers and Local Authorities delivering high quality, shared ownership, private rented homes and affordable housing. Customer Care Coordinator role Working closely with the Customer Care Manager you will provide excellent customer support to homeowners and tenants regarding any queries or concerns related to their new build property. This will involve managing day to day incoming defects through their Clixifix system, handling complaints and escalating issues to the management team as needed while maintaining timely communication with customers. Your role will involve registering properties with utility providers and putting welcome/handover packs with certificates and warranty details for appliances. Skills and experience required: " Previous experience working for a house building or housing contractor " Customer Experience skills, understanding of customer needs and expectations " Excellent communication and interpersonal skills " Ability to work well under pressure and multi-task effectively " Attention to detail and strong organisational skills...

Customer Care Coordinator

Care Coordinator
Location: Worcester
Job Type: Permanent Full Time
Salary: £25,000 + Profit Share Bonus Scheme
Job Reference: WORCESTER/CC/99
This is an exciting opportunity to join our friendly and fast-paced homecare team covering the Worcester area. We have a large homecare office based in Worcester that covers Droitwich Spa, Redditch and Stratford-upon-Avon and this role would be part of the team responsible for overseeing the Worcester area. If you’re motivated by making a difference in people’s lives and passionate about providing good care, then this could be the role for you.
Benefits of working with Nurseplus as a Care Coordinator:
* Salary £25,000 + Profit Share Bonus Scheme
* Company incentive schemes
* A structured pathway for your career development
* Contributory pension scheme
* Company Healthcare scheme
* Company discounts scheme for high street retailers
* Your birthday off
* Cycle to work scheme
* Generous maternity and paternity benefits
The main duties of the Care Coordinator role include:
* Be the first point of contact for both new and existing Service Users and Care Workers.
* Effectively handle initial enquiries from prospective service users and their families.
* Rostering staff to provide a safe delivery of service to clients.
* Liaise with other professionals involved in service users' care.
* Assisting with recruiting new care workers to the team.
* Monitor care workers...

Care Coordinator

Care Coordinator
Durham
Salary £22,800 + benefits
Driving licence is required
Monday to Friday 9am - 5pm with additional on call duties on a rota basis What we offer
We’re creating brighter days. Fresh challenges. Exciting opportunities. Plenty of ups, downs and curveballs. With a career as a Care Coordinator every day will be different to the next. Each will offer you the opportunity to do meaningful and rewarding work that makes a real difference to our clients lives and your career. What you’ll do
The role of the Care Coordinator is to support the delivery of the highest quality care support services by line managing care workers including some field base work carrying out a range of functions in the field, including the assessment and review of individual services and the practical supervision, instruction and support of care workers. Due to the field based elements of the role you must be a driver with your own vehicle. What you’ll get
We offer thorough training and the opportunity to develop through self-directed learning, coaching conversations, e-learning modules and access to further qualifications and courses. You’ll have the support to develop your career, either within your branch or the wider Group. We’ll also empower you to feel proud of the impactful and meaningful work that you do.
We’ll reward you with a benefits package that includes wellbeing resources, financial advice and up to 1...

Are you passionate about making a real difference in people`s lives? Do you thrive on coordinating and delivering top-quality care services to those in need? If so, we have an exciting opportunity for you! Position: Care Coordinator
Location: Central Wolverhampton
Salary: Up to £25000
Hours of work: Full time with shared on call responsibilities As a Coordinator, you will play a pivotal role in the organisation, ensuring the delivery of high-quality, person-centred care to your clients. You will be responsible for managing and coordinating care packages, liaising with healthcare professionals, and working closely with the care team to ensure the well-being of your clients. Key Responsibilities:
- Conduct assessments to determine the individual care needs of our clients.
- Develop and implement personalised care plans in collaboration with clients and their families.
- Coordinate and schedule care services, including personal care, medication management, and companionship.
- Monitor and review care plans, adjusting as necessary to meet changing needs.
- Communicate effectively with healthcare professionals, family members, and clients to ensure holistic care.
- Provide guidance, support, and supervision to our care staff, ensuring they deliver care in accordance with the highest standards.
- Ensure compliance with all regulatory and quality standards in the care industry. Qualifications and Experience:
- Previous experience in care coordination or ...

Customer Care Coordinator - Residential Developer - Berkshire We are recruiting&nbsp;for an exciting opportunity&nbsp;for Customer Care / Service Coordinator&nbsp;to join a reputable developer&nbsp;at their&nbsp;office in Berkshire. and ensure every home buyer receives exceptional care post-purchase.
In this unique customer-facing role, you'll be ensuring ever home-buyer receives exceptional care post-purchase.
You'll report to the Head of Customer Care, supporting them in resolving customer issues promptly and professionally. Your responsibilities will include handling all customer communications, coordinating departmental administration, and ensuring compliance with safety and customer care policies. Key Responsibilities: Ensure compliance with safety and customer care policies
Handle customer inquiries professionally and efficiently
Coordinate departmental administration
Liaise with various departments to address customer concerns
Conduct post-completion satisfaction calls
Promote and uphold company values and proceduresWhat You Need: Experience in secretarial/administrative roles and customer service environments
Excellent communication skills, both written and verbal
Proficiency in MS Office programs
Strong team player with assertiveness and resilience
Excellent time management and multitasking abilities
Professional and pleasant demeanorPlease apply below if you want to be part of a culture where talent and drive are valued, on ...

Care Coordinator
Location: Telford
Job Type: Permanent Full Time
Salary: £25,000 + Profit Share Bonus Scheme
Job Reference: TELFORD/CC/99
This is an exciting opportunity to join our friendly and fast-paced homecare team covering the Telford area. We have a large homecare office based in Telford that covers Market Drayton, Newport and Shrewsbury and this role would be part of the team responsible for overseeing the Telford area. If you’re motivated by making a difference in people’s lives and passionate about providing good care, then this could be the role for you.
Benefits of working with Nurseplus as a Care Coordinator:
* Salary £25,000 + Profit Share Bonus Scheme
* Company incentive schemes
* A structured pathway for your career development
* Contributory pension scheme
* Company Healthcare scheme
* Company discounts scheme for high street retailers
* Your birthday off
* Cycle to work scheme
* Generous maternity and paternity benefits
The main duties of the Care Coordinator role include:
* Be the first point of contact for both new and existing Service Users and Care Workers.
* Effectively handle initial enquiries from prospective service users and their families.
* Rostering staff to provide a safe delivery of service to clients.
* Liaise with other professionals involved in service users' care.
* Assisting with recruiting new care workers to the team.
* Monitor care workers and carry out supe...

Customer Care Coordinator Job in Chelmsford, Essex Customer Care Coordinator job, working for a top 10 UK housebuilder for their office in Essex. Our client is looking to speak with experienced customer care professionals, who have an understanding of the property and new-build industry. For this role, they are offering a salary of up to £32,000. Employing over 4,000 people and building over 13,000 homes a year makes our client one of the biggest in the UK. They are now looking to revamp their team in Essex. Role &amp; Responsibilities - Coordinate remedial works in line with team SLAs whilst delivering a high quality of customer service - Deliver all tasks in accordance with company policies and processes - The role of Coordinator will be reporting into the Customer Care Office Manager or Head of Customer Care - Handle all incoming communications from customers, whilst acting professionally at all times - Maintain relationships with Contractors and Operatives, and monitor the progress of works - Provide Administrative support when required. Required Skills &amp; Experience - Experience in Customer Care - Property experience would be advantageous - Experience with COINS - Literate in IT - Full UK Driving License. What you get back - Salary up to £32,000 - Discretionary bonus - HBF Survey commissions - 25 days holiday + bank holidays. Apply If you meet the criteria above, send us your CV and portfolio. We ...

Customer Care Coordinator - Chelmsford, Essex

Care Coordinator Are you a compassionate individual with a strong commitment to providing quality care for others? We are currently seeking a dedicated Care Coordinator to join our team. If you're passionate about making a difference in people's lives and thrive in a fast-paced environment, we encourage you to apply. About Justintime Healthcare: Justintime Healthcare is one of the leading supported living, domiciliary care, and day centre agencies in the United Kingdom. We work in partnership with several notable Councils, providing a wide range of care services to support people to live happily and independently in their own homes and in the community. Role Overview: In this role, you will play a crucial part in ensuring the smooth operation of our care services, coordinating schedules, and providing support to both clients and care staff. If you're passionate about making a difference in people's lives and thrive in a fast-paced environment, then you got this. Key Responsibilities: · Coordinate care services for clients, including scheduling appointments, arranging transportation, and coordinating caregiver assignments. · Conduct assessments to determine clients' care needs and develop individualized care plans in collaboration with healthcare professionals and family members. · Communicate with clients and their families to ensure their needs and preferences are met and address any concerns or issues that ...

£22,800 per annum | Full Time | Monday to Friday | Driving Licence Required | On-Call Duties A leading care provider in the Skelmersdale area is looking to recruit a Care Coordinator to join their rapidly expanding team, on a full-time permanent basis. About the Care Coordinator role and what the client is offering: A competitive annual salary of £22,800
A permanent, full-time contract
Working Monday to Friday 9am to 5pm, with additional on-call duties
Bank holidays &amp; 22 days holiday, which increase to 25 days after 3 years' service
Occupational maternity pay, adoption pay &amp; paternity pay
Occupational sick pay and death in service payment
All the above subject to terms and conditionsAs a Care Coordinator you will support the delivery of the highest quality care support services by line managing care workers including some field base work carrying out a range of functions in the field, including the assessment and review of individual services and the practical supervision, instruction and support of care workers. Due to the field-based elements of the role you must be a driver with your own vehicle. What we're looking for in a Care Coordinator: Experience of delivering and managing care support services
A good understanding of principles of good care
Be able to prioritise, especially under pressure
Excellent communication, organisational, interpersonal and time-management skills If you would like to apply now, please follow the ...

Caralex Recruitment Limited have been asked to recruit a Property Customer Care Coordinator for a leading property company based in Hertfordshire. The role will entail taking inbound calls from customers wanting to report issues with their property, logging these calls onto their database system, handling escalation, appointing relevant tradesman to visit properties&nbsp;to rectify the faults as appropriate and then closing out the defects to a satisfactory conclusion. You will need to have customer service experience within the property industry, preferably within new homes development, and have an understanding of what would be a defect,&nbsp;NHBC standards, snagging&nbsp;etc. This is a full-time,&nbsp;office based role, Monday to Friday...

281 Care Coordinator Jobs

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