field_job_employment_type

field_job_occupational_field_parents_all

job_organization_name

Location: Peterborough The Role: Are you an experienced Care Coordinator looking for a new opportunity? Due to continued growth and expansion we are looking for a Care Coordinator to join the coordination team. Supporting the Live-In Care service this role is an integral part of the success of the whole region. As a Care Coordinator you will manage and monitor the delivery of a high-quality care service with responsibility for the deployment and management of all our Live-In Carers. You will ensure that an exceptional and consistent service is offered to our customers while supporting the Live-In Care Manager in the day to day operations of their region. Main Responsibilities:
Manage customer and carer queries and action effectively and efficiently
Provide Managers with up to date information on carer availability, contact information and support with queries
Manage and maintain customer and carer files
Support in the recruitment of carers from the UK and internationally.
Schedule placements for carers ensuring customers and carers are effectively matched
Who you are: The working environment is fast-paced and requires individuals that are driven, motivated, have strong customer service skills and can influence others. You will have experience of customer care, handling complaints and problem solving and be able to demonstrate attention to detail and strong organisational skills. You will also be proficient in Microsoft Word, Excel and be IT literate in several database systems. In return we offer a competitive salary and the following benefits: No requirement to deliver hands on care
23 days annual leave plus 8 days Bank Holidays
Access to an Employee Assistance programme
A professional but fun and social team environment
Ongoing mentoring and training
Eligibility to apply for a Blue Light Card Helping Hands is committed to promoting a diverse and inclusive workforce as we believe this develops a comfortable working environment for all our staff. All applications will be treated fairly in line with our Equality and Diversity Policy.

Live In Care Coordinator

Location: Newport The Role: Are you an experienced Care Coordinator looking for a new opportunity? Due to continued growth and expansion we are looking for a Care Coordinator to join the coordination team. Supporting the Live-In Care service this role is an integral part of the success of the whole region. As a Care Coordinator you will manage and monitor the delivery of a high-quality care service with responsibility for the deployment and management of all our Live-In Carers. You will ensure that an exceptional and consistent service is offered to our customers while supporting the Live-In Care Manager in the day to day operations of their region. Main Responsibilities:
Manage customer and carer queries and action effectively and efficiently
Provide Managers with up to date information on carer availability, contact information and support with queries
Manage and maintain customer and carer files
Support in the recruitment of carers from the UK and internationally.
Schedule placements for carers ensuring customers and carers are effectively matched
Who you are: The working environment is fast-paced and requires individuals that are driven, motivated, have strong customer service skills and can influence others. You will have experience of customer care, handling complaints and problem solving and be able to demonstrate attention to detail and strong organisational skills. You will also be proficient in Microsoft Word, Excel and be IT literate in several database systems. In return we offer a competitive salary and the following benefits: No requirement to deliver hands on care
23 days annual leave plus 8 days Bank Holidays
Access to an Employee Assistance programme
A professional but fun and social team environment
Ongoing mentoring and training
Eligibility to apply for a Blue Light Card Helping Hands is committed to promoting a diverse and inclusive workforce as we believe this develops a comfortable working environment for all our staff. All applications will be treated fairly in line with our Equality and Diversity Policy.

Our client is seeking a Customer Service Coordinator to join their team based in Tamworth. You will be responsible for processing customer orders and ensuring that they are accurately entered into the system. You will ensure that all customer inquiries are addressed promptly in a professional and courteous manner, achieving a high level of customer satisfaction.
Please note you must have access to your own transport due to location.
Duties for the Customer Care Coordinator will include but not be limited to the following:
* Obtain and process customer orders via phone, email, or online platforms
* Confirm orders with customers and verify that all necessary information is accurately entered into the system
* Liaise with other departments to ensure that orders are shipped timely and accurately and that stock levels are accurately updated.
* Investigate and resolve customer inquiries regarding order status, shipping, product information, and pricing
* Respond to customer inquiries in a timely and proactive manner.
* Offer product recommendations and alternatives to customers when necessary
* Develop a deep understanding of the company's products and services to provide customers with accurate information and current promotions
* Continuously maintain accurate records of customer interactions and transactions
* Process payments and refunds
The ideal candidate for the Customer Care Coordinator role will have the following:
* Strong problem-solving skills - ability to quickly understand customer inquiries and find solutions
* Attention to detail - ability to accurately enter customer information into the system
* Proactive approach to customer service – taking initiative to resolve customer issues
* Ability to work independently and as part of a team to achieve common goals
* Experience using customer service software and Microsoft Office Suite
* Ability to multitask in a fast-paced environment
* Capable of working under pressure and meeting tight deadlines
Hours for this role are 8:30am - 5:00pm Monday to Friday with an hour for lunch.
In return they offer:
* 25 days holiday plus bank holidays
* Day off for your Birthday
* Free Parking
* Pension
Due to the unprecedented volume of response, we are currently receiving, regrettably we are no longer able to respond to every application individually. If you have not heard back from us within 48 hours, please assume your application for this role has been unsuccessful. We do read each CV carefully and if the situation changes or another potentially suitable role becomes active, we will be back in contact

Customer Care Coordinator

Join ICARE Living - Empowering Exceptional Care *Position:* Experienced Complex Care Coordinator
*Salary:* £27,000 per annum + Mileage Reimbursement at £0.25 per mile + New Business Bonus Scheme Are You Ready for a Rewarding Challenge in Complex Care? If you are flexible, outgoing, and skilled at juggling priorities, we have an exciting role for you. Join ICARE Living and support the delivery of high-quality complex clinical care to adults and children in the community. Job Summary As a Complex Care Coordinator, you will:
* *Support and Manage*: Lead our Peripatetic Care Assistants, ensuring their effectiveness in delivering care.
* *Collaborate*: Work closely with our Care Managers to manage care packages and uphold the highest standards.
* *Ensure Safety*: Support our clinical team in maintaining staff training and competencies to ensure client safety.
* *Travel*: Be prepared to travel to the Northeast, with accommodation and meals provided. About You You thrive on problem-solving and enjoy being part of a fast-paced team while maintaining a methodical attention to detail. As a confident driver, you will be flexible and adaptable, able to amend plans at short notice. About Us We are a rapidly growing community complex care company dedicated to providing excellent clinical care to people in their own homes. While expanding across the UK, we prioritize maintaining a positive and professional reputation with professionals, clients, and staff. Your Requirements
* *Experience*: Background in care, particularly as a Coordinator.
* *Skills*: Proficient in rota planning and effective communication.
* *Qualifications*: Hold at least NVQ Level 3 in care with a willingness to complete a management and leadership course.
* *Attributes*: Enthusiastic, caring, kind, dynamic, and driven to deliver the best quality service. Benefits
* *Core Hours*: Monday to Friday, 9am – 5:30pm, with flexibility around these hours.
* *Bonus*: New Business Bonus Scheme.
* *Pension*: Enrollment in our pension scheme.
* *Career Development*: Opportunities for growth and development.
* *Work-Life Balance*: Manage your own diary to accommodate social and family needs. Values Statement At ICARE Living, we uphold strong moral principles, kindness, and professionalism in every aspect of our work. We are problem-solvers who strive for outstanding performance. Philosophy We believe in empowering individuals and providing personalized care that honors the unique needs of each client. We place clients at the center of their care, ensuring happiness for them and their families. Vision Our vision is to be an exceptional provider of outstanding complex care, prioritizing the needs and aspirations of those we care for and maintaining national recognition for our clinical excellence and values-driven approach. Join Our Team If you are ready to make a difference in complex care, apply now to join our team at ICARE Living. *Job Types:* Full-time, Part-time, Permanent Job Types: Full-time, Permanent Pay: £27,000.00 per year Benefits:
* Casual dress
* Company pension
* On-site parking
Schedule:
* Flexitime
* Monday to Friday
* Weekend availability Licence/Certification:
* Driving Licence (required) Willingness to travel:
* 25% (preferred) Work Location: In person

Care Coordinator - Complex Care

We are recruiting for a Customer Care Coordinator to join our clients Customer Services department on a permanent basis, Monday - Friday, 8:30am - 5pm. Our client is a high-end Housebuilder, and you must have relevant experience of scheduling repairs for a housebuilder to be successful. On a daily basis you will be; Speaking with Customers over the phone or by email
Liaising with sub-contractors
Undertake the Home Quality Inspection of properties.
Actively be involved with Site/Sales teams to ensure an awareness of the properties that are due to complete.
Input the relevant data onto the IT system to notify successful completion of the Home Quality Inspection.
Prepare and distribute an advisory report to the Site Manager, Construction Team and relevant Directors/Managers to confirm the issues identified.
Monitoring work and timescales of technicians
Supporting in the procurement of materials and labour
Scheduling the diaries of Maintenance Operatives
Maintaining and efficient electronic filing system In return you will receive a salary of £25,000 + bonus. If this position appeals to you, please apply today! Applications If you feel that you have the relevant experience to be successful in this position and would like to find out more, please apply online today attaching a copy of your current CV. Due to the vast amount of applications that we receive, it is not possible for us to contact all applicants; therefore, only suitable candidates w...

Location: Newport
*The Role:*
Since 1989, we've supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.
Helping Hands is the nation's most widely rated home care provider and the only one to be endorsed as a Centre of Excellence by Skills for Care. We have over 150 branches across England and Wales and we're looking for Care Coordinators who are as passionate about what they do as we are to join our growing team.
Being a Care Coordinator with Helping Hands is about more than just rota management. You will be responsible for supporting the Registered Care Manager with recruitment, business development and ensuring we are always delivering the highest possible standard of care. *As a Care Coordinator you'll be responsible for:* * Supporting the Branch Care Manager by providing care and support to our customers and carers within the local community.
* Ensuring that customers receive the highest standards or care and support through effective allocation of staff.
* Completing direct observations and supervisions for your care teams within the correct timescales.
* Supporting the Branch Care Manager to maintain carer numbers by actively recruiting new team members and guiding them through the recruitment process.
* Reassessing customers to ensure care plans are reflective of customer's needs and condition.
* Actively seeking new business opportunities and supporting the commercial growth of the branch.
* Ensuring that the highest levels of customer service are always provided. *About You*
To be successful in this role you'll need to have a Level 3 Diploma in Adult Care or be willing to work towards achieving this. Additionally, you'll need to have knowledge of regulatory requirements and best practice in line with CQC/CIW guidance and experience of working within the care sector at supervisory level. You'll also need to have a full UK driving licence and access to your own vehicle.
**
*What's in it for you?*
At Helping Hands, we recognise that running a branch is a lot of responsibility and we have an excellent support network to assist you with all things HR, Compliance and Business Development. You will have access to a wide range of benefits including: * Career progression opportunities
* 23 days annual leave, rising to 25 after 2 years of service
* Blue Light Card offering discounts from business and services
* Access to our employee assistance programme
* Support to complete nationally recognised qualifications
* Refer a friend scheme
* Annual salary review _Helping Hands is committed to promoting a diverse and inclusive workforce as we believe this develops a comfortable working environment for all our staff. All applications will be treated fairly in line with our Equality and Diversity Policy._ Job Types: Full-time, Permanent Pay: From £26,000.00 per year Work Location: In person

Care Coordinator

Location: Coventry
*The Role:*
Since 1989, we've supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.
Helping Hands is the nation's most widely rated home care provider and the only one to be endorsed as a Centre of Excellence by Skills for Care. We have over 150 branches across England and Wales and we're looking for Care Coordinators who are as passionate about what they do as we are to join our growing team.
Being a Care Coordinator with Helping Hands is about more than just rota management. You will be responsible for supporting the Registered Care Manager with recruitment, business development and ensuring we are always delivering the highest possible standard of care. *As a Care Coordinator you'll be responsible for:* * Supporting the Branch Care Manager by providing care and support to our customers and carers within the local community.
* Ensuring that customers receive the highest standards or care and support through effective allocation of staff.
* Completing direct observations and supervisions for your care teams within the correct timescales.
* Supporting the Branch Care Manager to maintain carer numbers by actively recruiting new team members and guiding them through the recruitment process.
* Reassessing customers to ensure care plans are reflective of customer's needs and condition.
* Actively seeking new business opportunities and supporting the commercial growth of the branch.
* Ensuring that the highest levels of customer service are always provided. *About You*
To be successful in this role you'll need to have a Level 3 Diploma in Adult Care or be willing to work towards achieving this. Additionally, you'll need to have knowledge of regulatory requirements and best practice in line with CQC/CIW guidance and experience of working within the care sector at supervisory level. You'll also need to have a full UK driving licence and access to your own vehicle.
**
*What's in it for you?*
At Helping Hands, we recognise that running a branch is a lot of responsibility and we have an excellent support network to assist you with all things HR, Compliance and Business Development. You will have access to a wide range of benefits including: * Career progression opportunities
* 23 days annual leave, rising to 25 after 2 years of service
* Blue Light Card offering discounts from business and services
* Access to our employee assistance programme
* Support to complete nationally recognised qualifications
* Refer a friend scheme
* Annual salary review _Helping Hands is committed to promoting a diverse and inclusive workforce as we believe this develops a comfortable working environment for all our staff. All applications will be treated fairly in line with our Equality and Diversity Policy._ Job Types: Full-time, Permanent Pay: £26,000.00 per year

About the role As a Care Coordinator, you will play a critical role in ensuring that residents receive high-quality, person-centred care. Working closely with the care team to coordinate and manage care for residents, considering their individual needs, preferences, and goals. You will be responsible for organising your shifts, administering and recording medication, liaising with health professionals and recording to the residents’ computerised care plans. You will assist with the induction, training and supervision of support staff. Reports to: Home Manager Skills and attributes Experience of supervising a care team. An ability to show empathy and understanding of the needs of the residents. Good leadership skills with the ability to communicate effectively and work as part of the team. A good eye for detail, and are organised and methodical. Flexibility around working schedules, roles and responsibilities. Education and qualification You will have, or be working towards, NVQ3 in Health &amp; Social Care. What will you gain? You’ll have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You’ll have plenty of opportunities to learn and develop your skills, and we have the procedures and processes in place to help you at every step

Location: Aylesbury The Role: Since 1989, we've supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home. Helping Hands is the nation's most widely rated home care provider and the only one to be endorsed as a Centre of Excellence by Skills for Care. We have over 150 branches across England and Wales and we're looking for Care Coordinators who are as passionate about what they do as we are to join our growing team. Being a Care Coordinator with Helping Hands is about more than just rota management. You will be responsible for supporting the Registered Care Manager with recruitment, business development and ensuring we are always delivering the highest possible standard of care. As a Care Coordinator you'll be responsible for: Supporting the Branch Care Manager by providing care and support to our customers and carers within the local community.
Ensuring that customers receive the highest standards or care and support through effective allocation of staff.
Completing direct observations and supervisions for your care teams within the correct timescales.
Supporting the Branch Care Manager to maintain carer numbers by actively recruiting new team members and guiding them through the recruitment process.
Reassessing customers to ensure care plans are reflective of customer's needs and condition.
Actively seeking new business opportunities and supporting the commercial growth of the branch.
Ensuring that the highest levels of customer service are always provided. About You To be successful in this role you'll need to have a Level 3 Diploma in Adult Care or be willing to work towards achieving this. Additionally, you'll need to have knowledge of regulatory requirements and best practice in line with CQC/CIW guidance and experience of working within the care sector at supervisory level. You'll also need to have a full UK driving licence and access to your own vehicle. What's in it for you? At Helping Hands, we recognise that running a branch is a lot of responsibility and we have an excellent support network to assist you with all things HR, Compliance and Business Development. You will have access to a wide range of benefits including: Career progression opportunities
23 days annual leave, rising to 25 after 2 years of service
Blue Light Card offering discounts from business and services
Access to our employee assistance programme
Support to complete nationally recognised qualifications
Refer a friend scheme
Annual salary review Helping Hands is committed to promoting a diverse and inclusive workforce as we believe this develops a comfortable working environment for all our staff. All applications will be treated fairly in line with our Equality and Diversity Policy.

Salary &amp; Remuneration
This position comes with a salary of between £29,500 - £31,000 per year depending on experience, with additional payments for on-call where applicable. There is also a performance-based bonus scheme. Some of the primary responsibilities of the role of Senior Care Coordinator:
Like everyone in the Home Care team, our Senior Care Coordinators are supportive, positive, honest, warm and committed kind of people. The primary responsibilities for this role are:
Be responsible for the timely production and distribution of staff weekly rotas
Participate in training and on-boarding of new staff
Provide guidance and feedback to other regarding scheduling matters
Work closely with senior management to highlight pinch-points to reduce staffing risks, including formulation of action plans
Provide hands-on care and support when needed.
Provide high level customer service ensuring enquiries are handled politely and informatively.
Liaise with local practitioners to source equipment or treatment for our clients where needed.
Sourcing and arranging replacement staff in the event of sickness.Hours of work:
This position will be 37.5 hours per week and will be predominantly office based. The working hours will be Monday to Friday 09:00 to 17:30 plus out of hours on-call support as part of a rotation with other staff. What type of person would suit this role?
We are looking for someone someone who loves working with people, a natural problem solver, outcomes-focused and always looking for ways to enhance quality of care, while working in an environment that’s busy and fluid.You’ll need to have previous experience working as a Senior Care Coordinator or Care Coordinator, or Supervisor. You will also need experience providing personal care, and working for a home care agency. You’ll also need a UK driver’s licence, be over the age of 18 and have access to a vehicle.&nbsp;Caring for our team is our priority What you can expect from us as a Care Coordinator:
A culture which is welcoming, friendly, supportive and inclusive.
Appreciation and recognition that proudly celebrates the achievements of individuals and teams
Be rewarded with a transparent and competitive remuneration package with added earning potential for hard work and achievements
Empowered and encouraged to develop your skills and knowledge
We will invest in your career progression, and use technology to enhance the quality of your working life

281 Care Coordinator Jobs

281 jobs found