field_job_employment_type

field_job_occupational_field_parents_all

job_organization_name

Meridian Health and Social Care is a national provider of high-quality care at home for adults, allowing individuals to stay within their own home to receive person centered care and support.Meridian Health and Social Care are looking for an outgoing and empathic individual with excellent communication skills who empowers and supports others.Being a care coordinator is about more than just rota ma...
JBLK1_UKTJ

Care Coordinator

Care Coordinator, Central Manchester Manchester City Centre and Ancoats Primary Care Network are recruiting for a new GP Care Coordinator position based at one of the PCN's practices in Manchester City Centre. City Health Centre, part of gtd healthcare, one of the largest, not-for-profit, NHS commissioned primary and urgent care providers in North West England, are a large general practice based in the heart of City Centre Manchester. The practice has a list size of approximately 15000 patients and also operates the Manchester Urgent Primary Care Hub which cares for all patients in Manchester as an urgent treatment centre. The GP Care Coordinator will form part of the practice's Multi-Disciplinary Team responsible for managing the care of patients. This will involve coordinating the work of healthcare professionals and non-clinical staff involved in the care of patients. The successful candidate will be friendly, confident, resilient, flexible, have well developed team work, communication, organisational and customer service skills. Experience of working in a GP Practice and using Emis Web &amp; docman would be desirable but not essential. As a Care Coordinator, your duties and responsibilities will include: Provide coordination and navigation for people and their carers across health and care services, working closely with social prescribing link workers, mental health workers and other primary care roles.
Help people transition seamlessly between secondary and community care services, conducting follow up appointments and supporting people to navigate through the wider health and care system.
Work alongside the PCN clinicians to identify patients that require additional one-to-one support particularly with mental health issues and provide this support.
Regularly liaise with the range of multidisciplinary professionals and colleagues involved in the persons care, facilitating a coordinated approach, and ensuring everyone is kept up to date so that any issues or concerns can be appropriately addressed and supported.
Assist people to access self-management education courses, peer support or interventions that support them in their health and wellbeing.
Support the coordination and delivery of MDTs within the PCN.
Collation of agendas, production of minutes / action logs for PCN / MDT meetings and ensure all actions are completed including follow up if necessary.
Specific project work liaising with practice leads on implementation of shared process, and collaboration opportunities to support improved patient care. If you are interested, please apply today. Further details along with a detailed job description is available on our website.

Company Description
Pineshield Health &amp; Social Care Services is an independent home and social care agency that has been providing home care and support services to adults and children in Cardiff, the Vale of Glamorgan, and Newport for 22 years. Our mission is to support our customers to live their chosen lifestyle with independence, dignity, and choice. We work closely with individuals, their families, and healthcare professionals to deliver high-quality care and support services. Salary Range
£23,500 - £24,500 On Call Benefits
£20 per weekday evening
£30 Friday evening
£50 Weekend and Public Holidays Role Description
This is a full-time on-site role as a Care Coordinator at Pineshield. The Care Coordinator will be responsible for coordinating and managing care services for our customers. This includes account management, communicating with healthcare professionals and customers, ensuring efficient delivery of home care services, and providing excellent customer service. The Care Coordinator will be expected to participate in our on-call rota. See above for remuneration. Qualifications &amp; Experience
Care Coordination experience
Strong communication skills, both verbal and written
Knowledge of homecare services
Excellent customer service skills
Attention to detail and strong organisational skills
Ability to work effectively in a team
Qualifications or certifications in healthcare or social care are desirable

TSR are currently recruiting for an experienced Customer Care Coordinator for a top new build housing developer based in Rochdale. This is a permanent role and we are looking for candidates who have Housing experience as well as high levels of Customer Service skills. The main purpose of the role is to provide an efficient and effective customer care service, liaising with customers, contractors, site and management teams whilst maintaining effective working relationships. Duties - Liaise with all customers and sub-contractors to establish an excellent after sales/maintenance response to all complaints / queries. - Answer calls and e-mails from customers regarding their property repairs, dealing with them empathetically, professionally and positively, ensuring their queries are answered and resolved within the agreed timescales - Maintain regular communications/updates with the customers - Always follow the principles set out in the Customer Journey program - Ensure the Customer Journey tracker is viewed daily and upon receipt of the NHBC survey ensure all comments and information is logged - All defect repairs to be logged accurately - Maintain accurate and concise records of all repairs, solutions and notes/comments - Assist the Head of Customer Care to prepare informative and accurate reports for management meetings/director's meetings as required - Responsible for managing all maintenance items properties and liaising with purchasers and subcontractors - General administration duties for the Head of Customer Care - Ensure the Customer Journey protocols are achieved, in the time frame allocate - Comply with our GDPR policy - Plan and monitor the work of the customer care supervisor in advance to ensure continuation of work. - Liaise with Site Managers, Contracts Managers and Construction Director prior to arranging any meetings with customers for the Customer Care Manager. Applications If you feel that you have the relevant experience to be successful in this position and would like to find out more, please apply online today attaching a copy of your current CV. Due to the vast amount of applications that we receive, it is not possible for us to contact all applicants; therefore, only suitable candidates will be contacted. If you do not hear anything back within 7 days of submitting your application, you have unfortunately not been selected. TSR are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence

Customer Care Coordinator - New Build Housing

Customer Care Coordinator – 12 Months FTC Theale, Berkshire You must have at least 2 -3 years UK based work experience to be considered for this role. Our client is the leading service provider of Managed Equipment Services (MES) for the NHS and the private health sector in the UK. They are currently looking for a Customer Care Coordinator to join their team based in Theale to cover a 12 month FTC. To be considered for this role you must have outstanding customer service experience, have excellent written and verbal communication skills and possess intermediate Excel, Word and Outlook knowledge. Responsibilities Provide outstanding customer service to improve customer satisfaction and nurture client relationships Operate with self-awareness inspiring a culture of continuous improvement Place customers at the centre of everything you do, understanding their wants and needs Maintain the critical link between clients, service providers and operations managers to achieve a best-in-class service Key Accountabilities Working as part of a team to ensure processes and procedures are followed accurately and are aligned to the Customer Care Standard Operating Procedures Coordinating the daily work flow for the management of service delivery to assigned customer contracts Answer all telephone calls promptly and appropriately, in line with contractual obligations Proactively resolving customer enquiries within first contact Diligently monitor the SLA charters for assigned customer contracts, escalating any instances of confirmed or potential failure via the agreed frameworks Setting client expectations and striving to exceed these at all times Establish and maintain external supplier relationships to assist with maintaining and exceptional level of customer service Performance manage internal and external suppliers ensuring service is delivered within contractual service level agreements Produce client facing estimates and quotations Process purchase orders Coordinate email traffic within the central shared inboxes Upload data from service intervention records into the CMMS Provide cross-functional support for other sub teams where required Desirable Qualifications NVQ 1-4 Customer Service Vocational Customer Service Certificate Essential Skills Excellent verbal communication Excellent written communication Intermediate IT skills to include Excel, Word and Outlook Self-motivated with a flexible can do attitude Adaptability to change Good inter-personal skills, must be able to work as part of a team as well as individually Essential Experience Working in a call centre environment Ability to manage multiple stakeholders simultaneously Desirable Experience Understanding and monitoring service level agreements Ability to recover customer conflict through the use of positive language An understanding of medical equipment Benefits Royal London Pension - 5% employer contribution Death in Service Scheme after probation - 4 times salary Maternity - 21 weeks full enhanced maternity pay; this is inclusive of Statutory Maternity pay. Plus, after the employee has returned from Maternity Leave for 3 months, a 10% bonus will be paid, (with a commitment to work for 6 months plus) A DBS Enhanced Disclosure is required for all applicants. If you have all the skills above and feel this is the role for you, please do not hesitate to contact us at One to One Personnel on (phone number removed) or forward your CV to (url removed)

Customer Care Coordinator - 12 Months FTC

We are seeking a Customer Care Coordinator to join our team. This is an exciting position that works exclusively to support individuals and families being accommodated by a specialist central government contract. Here are the details of the position: Job title: Customer Care Coordinator Location: Chepstow NP16 Start Date: ASAP
Payrate: £12.50 per hour PAYE or £15.97 per hour
Enhanced DBS required
12-month fixed term contract with likely extension
Working Arrangement: Mon-Fri Role: As a Customer Care Coordinator, you will be part of the Afghanistan Resettlement Associated Project Transit sites team and will report into the Transit Welfare Operations Manager.
The role includes but not limited to giving support and delivering specified tasks at various stages of the process.
Provide administrative support to Managers and Welfare Support Officers to ensure overall business objectives and deadlines are met.
Ensuring all records are updated and accurate for audit purposes.
Responsible for planning, monitoring, controlling, and delivering welfare support interventions and requests for Service Users, many of whom will be vulnerable, working closely with rest of the Transit sites team to transport users safely and in a timely manner.
Keeping safeguarding and Service User experience at the heart of the service is a key requirement in this role.
Solid database use and skills in Microsoft office packages, Excel, Word, Outlook and knowledge of Customer Relationship Management systems.
Planning, scheduling, and co-ordination of onsite vocational/recreational activities as well as workload planning.If this opportunity aligns with your skills and interests, I would love to hear your thoughts. Please share your updated CV, confirm your notice period. Thank you for your time, and I hope to hear from you soon. If you would like to discuss the role further, please call Varuna on (phone number removed) or Email Varuna on Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy

Customer Care Coordinator (Chepstow)

*JOB PURPOSE* The purpose of the Care Coordinator role is to promote Sure Healthcare as the complete healthcare provider of choice within the local and surrounding areas for domiciliary care, supported living services and community support offerings. We are expanding with a rapid rate of growth thanks to our outstanding reputation and are looking to build on this. *ROLES &amp; RESPONSIBILITES* We are looking for an enthusiastic and committed individual to join the rapidly growing North Lincs team. The position would be titled Care Coordinator and would report to the Registered Manager. The role will involve the ongoing recruitment of Healthcare professionals, assistance with coordinating weekly rotas, keeping regular contact with both staff members and clients to keep everyone fully updated and informed. Building lasting relationships to strengthen the company’s position and updating compliance documents and records as required. This is a fast-paced and diverse role that will enable you to use and develop your communication, relationship building and problem-solving skills. You'll be working as part of a close-knit team and the wide Sure Group division in their Head Office. The core attributes of the role will involve building strong relationships with existing clients as well as supporting the care team out in the community as and when required. This list is not exhaustive. Location – DN16 - Scunthorpe Hours of Work – Mon-Fri 8:30am-5pm Salary - £25,000 What Will It Involve Recruitment via a variety of channels such as Indeed, social media, Reed etc Relationship Management Staff Engagement and team building General admin of compliance documentation in line with CQC requirements. As a healthcare provider we do operate a 24 hour on-call service, this will be shared equally on a rota basis with Other Office Staff. Previous experience as either a care coordinator or recruitment consultant will be highly beneficial. You will need strong rapport building skills to assist you with developing client and staff rapport, you must be computer literate and comfortable using Microsoft Office (especially Excel). A background in the healthcare industry is essential. You will enjoy using your problem-solving skills to find creative solutions to barriers that stand in the way of achieving your goals. You will possess A+ customer service skills as you will be the face of the Sure Healthcare brand.
* Rota’s
* Recruitment – reference, booking interviews, booking training, online training, DBS checks.
* Day to day putting out fires, answering questions, being a point of call.
* General admin, answering the phone and emails. Collecting time sheets.
* Covering care, short notice, uncovered care
* On- call COMPANY EXPECTATIONS The following is a brief overview of what our expectations are from our CQC Registered Manager:
* Promote the Sure Group within the region at all times
* Adhere to company policies and procedures at all time
* Promote good recruitment practices and professionalism at all times in line with governing bodies and professional industry standards
* Work in an ethical, positive and respectful manner at all times
* Meet company expectations with regards to branch performance and budgetary targets
* To implement branch policies and procedures to meet the managements expectations
* To create a TEAM ethos and working environment
* Stay current with latest industry trends Job Types: Full-time, Fixed term contract Pay: £27,000.00 per year Benefits:
* Company pension
* Employee discount
* On-site parking
Schedule:
* 8 hour shift
* Monday to Friday
Supplemental pay types:
* Performance bonus Experience:
* providing care: 1 year (required) Licence/Certification:
* Driving Licence (required) Work Location: In person Reference ID: SHSCU01

Mountbatton Care arerecruiting an experienced Care Coordinator to join our Domiciliary Care Team in Liverpool,andbe part ofour highly successful and dedicated Management team. Not sure what skills you will need for this opportunity Simply read the full description below to get a complete picture of candidate requirements.
Duties include:
To act as a facilitator/leader for a Team of Care Workers
Rota Management/ using an electronic rota management system
Exceptional organisational skills to support a fast paced environment
Participate in out of hou... ZIPC1_UKTJ

Location: Newport Find out if this opportunity is a good fit by reading all of the information that follows below.
The Role:
Are you an experienced Care Coordinator looking for a new opportunity? Due to continued growth and expansion we are looking for a Care Coordinator to join the coordination team. Supporting the Live-In Care service this role is an integral part of the success of the whole region.
As a Care Coordinator you will manage and monitor the delivery of a high-quality care service with responsibility for the deployment and management of all our Live-In Carers. You will ensure that an exceptional and consistent service is offered to our customers while supporting the Live-In Care Manager in the day to day operations of their region.
Main Responsibilities:
Manage customer and carer queries and action effectively and efficiently
Provide Managers with up to date information on carer availability, contact information and support with queries
Manage and maintain customer and carer files
Support in the recruitment of carers from the UK and internationally.
Schedule placements for carers ensuring customers and carers are effectively matched
Who you are:
The working environment is fast-paced and requires individuals that are driven, motivated, have strong customer service skills and can influence others. You will have experience of customer care, handling complaints and problem solving and be able to demonstrate attention to detail and strong organisational skills. You will also be proficient in Microsoft Word, Excel and be IT literate in several database systems.
In return we offer a competitive salary and the following benefits:
No requirement to deliver hands on care
23 days annual leave plus 8 days Bank Holidays
Access to an Employee Assistance programme
A professional but fun and social team environment
Ongoing mentoring and training
Eligibility to apply for a Blue Light Card
Helping Hands is committed to promoting a diverse and inclusive workforce as we believe this develops a comfortable working environment for all our staff. All applications will be treated fairly in line with our Equality and Diversity Policy.

Live In Care Coordinator

Location: Peterborough Scroll down the page to see all associated job requirements, and any responsibilities successful candidates can expect.
The Role:
Are you an experienced Care Coordinator looking for a new opportunity? Due to continued growth and expansion we are looking for a Care Coordinator to join the coordination team. Supporting the Live-In Care service this role is an integral part of the success of the whole region.
As a Care Coordinator you will manage and monitor the delivery of a high-quality care service with responsibility for the deployment and management of all our Live-In Carers. You will ensure that an exceptional and consistent service is offered to our customers while supporting the Live-In Care Manager in the day to day operations of their region.
Main Responsibilities:
Manage customer and carer queries and action effectively and efficiently
Provide Managers with up to date information on carer availability, contact information and support with queries
Manage and maintain customer and carer files
Support in the recruitment of carers from the UK and internationally.
Schedule placements for carers ensuring customers and carers are effectively matched
Who you are:
The working environment is fast-paced and requires individuals that are driven, motivated, have strong customer service skills and can influence others. You will have experience of customer care, handling complaints and problem solving and be able to demonstrate attention to detail and strong organisational skills. You will also be proficient in Microsoft Word, Excel and be IT literate in several database systems.
In return we offer a competitive salary and the following benefits:
No requirement to deliver hands on care
23 days annual leave plus 8 days Bank Holidays
Access to an Employee Assistance programme
A professional but fun and social team environment
Ongoing mentoring and training
Eligibility to apply for a Blue Light Card
Helping Hands is committed to promoting a diverse and inclusive workforce as we believe this develops a comfortable working environment for all our staff. All applications will be treated fairly in line with our Equality and Diversity Policy.

281 Care Coordinator Jobs

281 jobs found