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Live in Care Coordinator (Company Car) *£29,000 - £31,000 (1st year OTE inc. commission)* + Laptop &amp; Phone + Company Car *Whitchurch, Bristol* (Commutable from: Bristol, South Gloucestershire, Portishead, Pill, Clevedon, Nailsea &amp; Backwell, Weston-Super-Mare, Long Ashton, Bath, Longwell Green) Are you a Care Assistant, Care Coordinator or Similar looking for a role where you will be *responsible for building and supervising a team of live-in and sit-in carers*? In your role as a Care Coordinator, you will liaise directly with commissioning authorities, service users and healthcare professionals to deliver a range of bespoke Live-in care packages. You will also plan, coordinate, and supervise an existing team of carers based in the Bristol, South Gloucestershire, and North Somerset areas. Network Healthcare is part of a long-established group of companies that began in 1961. We pride ourselves on providing the highest standards of care to local communities. This role would suit someone looking to be instrumental in managing and delivering live-in care packages for some of the most vulnerable people in the community. We are looking to expand, and this means there will potentially be long drives to different counties. *The Role:* * Full-time permanent contract
* Quality management and supervision of staff
* Compiling weekly rotas for staff and service users
* Provide 1-1 support to the community where needed.
* Business Development (following up on inbound client leads)
* Liaise directly with commissioning authorities as well as service users.
* Shared on-call responsibility (1 in 3). *The Person:* * Care Coordinator or Senior Carer or Similar
* Personable, client-facing approach.
* Willing to travel in a wide area to meet new clients.
* Looking to manage a team of carers and deliver bespoke live-in care packages.
* Valid UK driving licence Job Types: Full-time, Permanent Pay: £29,000.00-£31,000.00 per year Benefits:
* Company pension
Day range:
* Monday to Friday
Physical setting:
* Live-in Work Location: In person Reference ID: V93LICC

Live in Care Coordinator (Company Car)

Im looking for a Customer Care Coordinator on behalf of an award-winning house builder in their Berkshire based office. Ideally, youll have a background in New Homes with the ability to cope with a demanding workload, someone who enjoys working in a busy, fast paced environment. Alternatively, you might be working in a property repairs environment and be interested in getting into the New Homes sector. As a New Homes Customer Care Coordinator, youll be dealing homeowners who have defects that occur during the post completion, 2-year warranty period. Whether you have sector experience or not, most importantly, youll be passionate about delivering a first-class service to customers, putting the care in customer care, and able to manage the Homeowners expectations effectively. Youll be working with supportive people and a very experience team who will support you in getting up to speed as quickly as possible and a house builder who offer on-going training to help further your career aspirations. Dont delay, Apply today! TPBN1_UKTJ

Customer Care Coordinator

Customer Care Coordinator
Suffolk
National Residnetial Developer
£27,500 + Package
With your strong communication skills and patient approach, youll own all day-to-day contact with our customers in a busy, vibrant department, ensuring the delivery of consistently outstanding service.
Sitting at the heart of the customer care process you will need to be a strong communicator and listener, with a patient, empathetic and adaptable approach. Excellent organisational and IT skills are absolutely essential and proven customer service experience gained in a busy office, either within housebuilding or another sector, will be required. If you share in our belief, take pleasure from overcoming issues and enjoy working closely with customers and team members to ensure the post-purchase experience is positive as possible, then the skys the limit.
MAIN DUTIES
Dealing with incoming calls, post and emails relating to Customer Care.
Validating complaints and resolving problems quickly and efficiently, seeking direction where required.
Co-ordinating Customer Care Technicians, suppliers and sub-contract trades to resolve issues and make appointments for attendance, through the co-ordination of diaries.
Checking and ensuring work has been carried out to the purchasers satisfaction.
Updating and maintaining records using Sitestream.
Bringing persistent faults to the attention of the Customer Care Manager or Head of Customer Care.
Categorising works successfully, ensuring management of costs are minimised.
Developing an understanding of the Social Housing Defect Reporting Process, and assisting with logging defects when required.
Processing 5-7 Month Purchaser Reports in line with the Your New Home Guide.
Attending meetings that may be necessary in the performance of your duties.
Complying with and upholding company policies and procedures.
Undertaking any additional tasks as may reasonably be required from time to time. TPBN1_UKTJ

Im looking for a Customer Care Coordinator on behalf of an award-winning house builder in their Berkshire based office. If your skills, experience, and qualifications match those in this job overview, do not delay your application.
Ideally, youll have a background in New Homes with the ability to cope with a demanding workload, someone who enjoys working in a busy, fast paced environment. Alternatively, you might be working in a property repairs environment and be interested in getting into the New Homes se... JBLK1_UKTJ

*Start Date - Immediate* *We are seeking dynamic, motivated and flexible individuals to join our team as a Care Coordinator. You will need to be calm under pressure, an excellent team player and have the ability to prioritise your workload effectively.* As a Care Co-ordinator, you will play an integral part in managing the daily coordination of our operations. This role is extremely fast paced and requires someone truly dedicated and able to remain positive and professional when working under pressure. Overseen by the branch manager, you will be responsible for planning and co-ordinating care staff schedules on a weekly basis. You will also be responsible for liaising with clients, their families and other professionals to ensure that the care needs of our clients are being met, as well as accepting new packages of care. It takes a special kind of person to work for Professional Carers – and we only select and recruit the best. *Summary of Main Duties and Responsibilities include:*
* To be accountable for the effective coordination of scheduled hours and carer rosters.
* To identify and match the most suitable carers for each package of care producing weekly rosters in a timely manner.
* To plan ahead to cover holidays, training and planned absence.
* To be responsible daily for reallocating any care tasks that staff cannot meet due to sickness or other emergencies and working closely with your supervisors / seniors to inform them of changes.
* Organise, plan and schedule training courses and shadowing for new recruits.
* Completing out of hours on call duties.
* Conduct [ad hoc] care calls in emergencies.
* Conduct supervisions and appraisals of team members. *What we expect from the individual:*
* An experienced Care Coordinator with an excellent telephone manner and good communication, interpersonal and influencing skills.
* You will need to be customer focused and must be able to multi task and work well under tight deadlines and pressure.
* For this role, we are looking for individuals who have worked in a similar role for at least 6-12 months.
* Ideally the holder of relevant SVQ qualifications relating to the Health and Social Care Sector. *Essential Criteria:*
* 6 Months experience of working as a care coordinator or scheduler within a home care setting.
* Experience of care work in a Domiciliary or Residential setting.
* Flexibility due to the need to cover Out of Hours on-call. *Further information:* Salary range £24,277.50 - £27,750 (inclusive of on call allowances OTE £2,400] + payment of any call outs whilst on call paid at normal hourly rate + mileage 40 pence per mile. You will be based in our South Queensferry office. Core hours will be 9am to 5pm, Monday to Friday. *The Recruitment Process:* The recruitment and selection process will involve completion of an application form and completion of a first and/or second interview [which may be done via video interview]. Successful candidate will be required to hold or apply for an Enhanced PVG Certificate. The company however will support for funding with this. Please note on application if you do not hear from us within 2 weeks your application has not been shortlisted to the next stage. If successful, you will be sent a message via indeed informing you of the next steps. For an informal chat about the role, you can also contact our branch managers India Livingstone / Denise Williams on 0131 319 1968. *#PC3* Job Type: Full-time Pay: £24,277.50-£27,750.00 per year Benefits:
* Company pension
* Employee discount
* On-site parking
* Referral programme Experience:
* providing care: 1 year (preferred)
* Care Coordinator: 1 year (preferred) Licence/Certification:
* Driving Licence (preferred) Work Location: In person Expected start date: 04/01/2022

Care Coordinator

Customer Care Coordinator Below, you will find a complete breakdown of everything required of potential candidates, as well as how to apply Good luck.
Suffolk
National Residnetial Developer
£27,500 + Package
With your strong communication skills and patient approach, youll own all day-to-day contact with our customers in a busy, vibrant department, ensuring the delivery of consistently outstanding service.
Sitting at the heart of the customer care process you will need to be a strong communicator and listener, with a patient... JBLK1_UKTJ

At Onebright, we help organisations and individuals navigate the maze of mental health and wellbeing solutions available; to improve their mental health. We work across the mental health continuum from performance optimisation, early intervention, prevention, and treatment.
We have been providing clinical excellence in mental health for over 30 years, pioneering in clinical assessments and treatment, and delivering services to more than 55,000 people per year.
Our deep understanding of mental health and unrivalled clinical expertise enables us to support employees across all workforces. We have developed successful relationships with the major leading service providers of private medical insurance products, occupational health services and employee assistance Programs, making us a leading contributor to mental health support services in the UK.
We now have opportunities to join us as a Client Care Coordinator at our head office in York. You will be working as part of a large, highly trained, dedicated and supportive team dealing with client calls and enquiries:
You will be engaging in discussions with our clients about their issues, and you will need to be able to record, document all information in real time on our case management systems.
As a Client Care Coordinator, you will undertake industry leading training to provide you with a detailed understanding of our key performance requirements and system and document management across multiple platforms
Your IT skills will need to be robust, as you will be working between various Microsoft, CRM, and bespoke software platforms.
Being responsible for your own portfolio of cases, you will provide pro-active case management through inbound and outbound calls to maintain regular contact with our clients and therapists.
Having worked in mental health, or having an interest in psychological services is desirable but not essential as all training will be provided.
Additional Information
For further information please email or call the Onebright Recruitment Team on for more information.
Our Client Care Coordinator Team operate between 8am and 7pm Monday to Friday, with expectation to work 1 in 5 Saturdays.
Should you wish to discuss any reasonable adjustments or assistance you might need in the application or interview process, please contact our Recruitment Team and we will seek advice from our HR Team how best to support you.
If you are selected for this role we will be inviting all successful candidates to join us at our September Induction Course at our Head Office in York.
Please note, all applicants must be legally entitled to accept and perform work in the UK and all positions are subject to a DBS &amp; Credit check.

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