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A leading care provider in the Brighton area is looking to recruit a Care Coordinator to join their rapidly expanding team, on a full-time permanent basis. About the Care Coordinator role and what the client is offering: A competitive annual salary of £27,000 inclusive of on call
A permanent, full-time contract
Working Monday to Friday 9am to 5pm, with additional on-call duties
Bank holidays &amp; 22 days holiday, which increase to 25 days after 3 years' service
Occupational maternity pay, adoption pay &amp; paternity pay
Occupational sick pay and death in service payment
All the above subject to terms and conditionsAs a Care Coordinator you will support the delivery of the highest quality care support services by line managing care workers including some field base work carrying out a range of functions in the field, including the assessment and review of individual services and the practical supervision, instruction and support of care workers. Due to the field-based elements of the role you must be a driver with your own vehicle. What we're looking for in a Care Coordinator: Experience of delivering and managing care support services
A good understanding of principles of good care
Be able to prioritise, especially under pressure
Excellent communication, organisational, interpersonal and time-management skillsIf you would like to apply now, please follow the link provided. For further details, please call Sarah Ibbotson at PSR Solutions now on ...

Care Coordinator Domiciliary Care

Customer Care Coordinator - Chelmsford - Permanent - £33,000 A opportunity has arisen for a Customer Service Coordinator to join my client, a House Builder, based in the Chelmsford area. This role involves providing an excellent level of Customer Service meeting needs of homeowners after sales. This position is a full time role based in the office. Duties * Reporting to the Head of department, you will deliver an excellent level of customer care service meeting the needs of homeowner after the sale. * Understanding and discussing defects that arise within the properties to ensure the relevant trades are appointed. * Provide support and advice to sub-contractors. * Speak with Site or Constructions teams as necessary to ensure customers’ queries are answered accurately, efficiently, and consistently. What are they looking for * Experience working with another House Builder in a similar role. * Experience using CRM systems and inputting data in an office-based setting is essential. * Excellent communication skills For more information please apply below or contact Chris Ellis at Wheatstone Solutions...

Customer Care Coordinator

The UK is facing a housing crisis, and not everyone has the means to enjoy the security and stability of owning their own home. Our aim at Legal &amp; General Affordable Homes is to transform the affordable housing sector. With a fast-growing pipeline. We’re committed to investing in housing for all ages, social groups and tenures. We’re collaborating with developers, housing associations and public sector bodies across the country to drive investment into the UK’s affordable housing sector. Focusing primarily on the social, affordable rent, shared ownership markets, we’re striving to be the UK’s leading private affordable housing provider, known for excellent service and quality homes. We want to have a positive economic and social impact on the regions and communities in which we work. Legal &amp; General Affordable Homes is a subsidiary of Legal &amp; General Capital, which focuses on growth opportunities and scale ups, and invests its long-term capital in sectors in need of investment and innovation. Job Description We are looking for a Customer Care Coordinator to join our Affordable Homes department. This role will consist of travelling 2-3 days a week to our East of England scheme sites which can include Cambridgeshire, Essex, Hertfordshire, Norfolk and Suffolk to carry out home demonstrations and act as a liaison between residents and our organization, fostering positive relationships. What you'll be doing
Accountable for the direct delivery of LGAH’s onboarding process for all tenuresThis includes face to face home demonstrations for shared owners and ensuring our Management Providers are delivering against set standards
Providing assurance of service delivery for existing customers. This will be through reviewing key performance areas and on site inspections/visits to understand how services are being delivered
Assist In complaint management within your region. Take responsibility for relevant actions following complaint investigations and taking ownership of customer related issues
Embed a clear handover process for customers from LGAH to the Management Providers, so customers are clear on who is their main point of contact
Work closely with LGAH’s Contract Management Team to address key customer focus areas of performance across our Management Provider network. This will include lettings, onboarding and existing customer performance measures
Have oversight of the snagging process for new build homes, attending final inspections and using a customer lens to ensure quality standards are met. This includes attesting to the standards of product quality
Work with the Customer Care Manager to periodically review the customer experience from analysing feedback and insight and then propose, test and deploy improvements to deliver enhanced customer experience, and design-out customer service failure Qualifications Must have a full clean drivinglicence
Evidence of a strong interest in customer experience and what matters to customers
Solid understanding of the importance of meeting customer expectations and approaches to service delivery which achieve great customer feedback
Working within the customer service industry, ideally housing, with an excellent understanding of the issues which matter most to customers
A pro-active and creative approach to relationship-building and problem solving.
A focus on the customer and how your areas of responsibility promote the L&amp;G brand
A great communicator who exerts influence in a collaborative style to produce results in the here and now Additional Information Legal &amp; General is a leading financial services organisation, named Britain’s Most Admired Company in 2023, for the second year running. Rated top in our sector and top for inspirational leadership, we have a strong heritage and an exciting future. We’re one of the world's largest asset managers, homebuilders, pension providers and insurers. Connecting to form a unique business model which drives value for our customers and society. And enabling our people to create impact through work that is meaningful and valued. If you join us, you’ll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel. We strive to be open, mindful, and inclusive, so are always willing to discussing flexible working arrangements and reasonable accommodations for candidates with specific needs. It doesn’t matter if you don’t meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose. If you’re open to find out more, we'd love to hear from you.

Customer Care Coordinator (East of England)

Customer Care Coordinator
Bury St Edmunds, Suffolk We are currently working with a reputable building company who are expanding their customer service team and seeking an experienced Customer Service Coordinator to join the business. Your key requirements are to provide efficient and professional customer service to all customers ensuring first class satisfaction as well as offering support to the customer care department as a whole. You will be required to have solid experience working in a demanding customer service environment, dealing with a wealth of incoming enquires, working to resolve any complaints or direct where necessary whilst remaining professional and amenable. This role will require you to liaise with a number of departments within the business including purchasing, directors, site managers and third party businesses, therefore you will need to be able to communicate effectively at all levels. Main Duties: •Dealing with incoming calls, post and emails relating to Customer Care
•Validating complaints and resolving problems quickly and efficiently, seeking direction where required
•Co-ordinating Customer Care Technicians, suppliers and sub-contract trades to resolve issues and make appointments for attendance, through the co-ordination of diaries
•Checking and ensuring work has been carried out to the customers satisfaction
•Updating and maintaining records
•Bringing persistent faults to the attention of...

Care Coordinator
Location: Cheltenham
Job Type: Permanent Full Time
Salary: £25,000 + Profit Share Bonus Scheme
Job Reference: CHELTENHAM/CC/99
This is an exciting opportunity to join our friendly and fast-paced homecare team covering the Cheltenhamarea. We have a large homecare office based in Cheltenham that covers Cirencester, Gloucester and Tewkesbury and this role would be part of the team responsible for overseeing the Cheltenham area. If you’re motivated by making a difference in people’s lives and passionate about providing good care, then this could be the role for you.
Benefits of working with Nurseplus as a Care Coordinator:
* Salary £25,000 + Profit Share Bonus Scheme
* Company incentive schemes
* A structured pathway for your career development
* Contributory pension scheme
* Company Healthcare scheme
* Company discounts scheme for high street retailers
* Your birthday off
* Cycle to work scheme
* Generous maternity and paternity benefits
The main duties of the Care Coordinator role include:
* Be the first point of contact for both new and existing Service Users and Care Workers.
* Effectively handle initial enquiries from prospective service users and their families.
* Rostering staff to provide a safe delivery of service to clients.
* Liaise with other professionals involved in service users' care.
* Assisting with recruiting new care workers to the team.
* Monitor care workers and ...

Care Coordinator

Excellent opportunity to join our client on a temp basis for 3 months +. Our client is seeking a Customer Care Coordinator for their lovely team based on site in the Theale office. This role is purely office based. You will need excellent excellent Excel &amp; IT skills, strong administration ability and good customer service skills. You will be required to work shifts Monday- Friday between 8-6PM - i.e.. 8-4/9-5/10-6 this would be on a rota basis.Please only apply if you are flexible regarding hours of work. The role Handle a large volume of inbound telephone calls promptly and appropriately, in line with contractual obligations.
Follow communication scripts and use knowledge of the company's products and services to go off-script when necessary.
Memorise scripts for products and services and refer to them during calls.
Build positive relationships by going above and beyond with customer service, ensuring that all questions, cancellations, and confirmations are handled appropriately.
Setting client expectations and striving to exceed these at all times.
Establish and maintain external supplier relationships to assist with maintaining an exceptional level of customer service.
Actively support the completion of all administration tasks to achieve weekly/monthly team objectives.
Coordinate email traffic within the central shared inboxes.
Upload data from service intervention records into the CRM.
Provide cross-functional support for other sub teams where ...

Care Coordinator
Location: Plymouth
Job Type: Permanent Full Time
Salary: £26,000 + Profit Share Bonus Scheme
Job Reference: PLYMOUTH/CC/99
This is an exciting opportunity to join our friendly and fast-paced homecare team covering the Plymouth area. We have a large homecare office based in Plymouth that covers Plympton, Plymstock and Saltash and this role would be part of the team responsible for overseeing the Plymouth area. If you’re motivated by making a difference in people’s lives and passionate about providing good care, then this could be the role for you.
Benefits of working with Nurseplus as a Care Coordinator:
* Salary £26,000 + Profit Share Bonus Scheme
* Company incentive schemes
* A structured pathway for your career development
* Contributory pension scheme
* Company Healthcare scheme
* Company discounts scheme for high street retailers
* Your birthday off
* Cycle to work scheme
* Generous maternity and paternity benefits
The main duties of the Care Coordinator role include:
* Be the first point of contact for both new and existing Service Users and Care Workers.
* Effectively handle initial enquiries from prospective service users and their families.
* Rostering staff to provide a safe delivery of service to clients.
* Liaise with other professionals involved in service users' care.
* Assisting with recruiting new care workers to the team.
* Monitor care workers and carry out superv...

Are you an experienced care co-ordinator who is passionate about delivering high-quality and personalised care to people in your community? Do you have excellent communication and organisational skills and a desire to make a difference in people’s lives? If so, we want to hear from you!Reed Health and Care are recruiting on behalf of a leading home care provider in Southport, offering a range of services to support people to live independently and safely in their own homes. We are looking for a care coordinator to join our friendly and professional team and help us to provide the best possible care to our clients.
As a care co-ordinator, you will be responsible for:• Managing and co-ordinating the care packages of our clients, ensuring that they receive the right care at the right time from the right carer• Liaising with clients, families, carers, health and social care professionals and other agencies to ensure effective communication and collaboration• Monitoring and reviewing the quality and outcomes of the care delivered, and identifying and resolving any issues or concerns• Supervising care staff, and ensuring that they comply with the policies and procedures of the organisation and the relevant regulations and standards• Maintaining accurate and up-to-date records and reports using our electronic care management system• Participating in the on-call rota and providing support and guidance to care staff and clients as needed
To be successful in this rol...

Complex Care Coordinator
Salary: £25,000 - £30,000
Location: Flexibility to work between central Wolverhampton Office and in the field (West Midlands based)
Hours: Predominantly Monday to Friday with some flexibility for weekend shared on call
Full UK driving licence, own vehicle and flexibility to travel is ESSENTIAL Are you looking for a new role that will give you variety and a sense of achievement?
In partnership with an established provider of community care and support for clients with medium to complex care needs, I am seeking a competent, compassionate, and driven CARE COORDINATOR to join their team. You will join the team at an exciting time of expansion and growth and be a driving force behind the delivery of quality care packages. You will become an essential part of the day-to-day delivery of complex care within people`s own homes, ensuring they are able to live a comfortable, dignified, and independent lifestyle. Salary and Benefits
For your hard work and commitment, you will be paid a salary between £25,000-£30,000, Paid mileage, Access to ongoing personal and professional development, Casual dress, Company events, Company pension, Employee discount, Free parking, On-site parking, and much more! Responsibilities Implementing new care packages for the people you support, effectively allocate care/support staff, and match their expertise with the needs of the people they are supporting
Basing yourself in the fi...

Complex Care Coordinator

Care Coordinator
Location: Salisbury
Job Type: Permanent Full Time
Salary: £24,000 to £25,000 + Profit Share Bonus Scheme
Job Reference: SALISBURY/CC/99
This is an exciting opportunity to join our friendly and fast-paced homecare team covering the Salisbury area. We have a large homecare office based in Salisbury that covers Amesbury, Bishopdown and Harnham and this role would be part of the team responsible for overseeing the Salisbury area. If you’re motivated by making a difference in people’s lives and passionate about providing good care, then this could be the role for you.
Benefits of working with Nurseplus as a Care Coordinator:
* Salary £24,000 to £25,000 + Profit Share Bonus Scheme
* Company incentive schemes
* A structured pathway for your career development
* Contributory pension scheme
* Company Healthcare scheme
* Company discounts scheme for high street retailers
* Your birthday off
* Cycle to work scheme
* Generous maternity and paternity benefits
The main duties of the Care Coordinator role include:
* Be the first point of contact for both new and existing Service Users and Care Workers.
* Effectively handle initial enquiries from prospective service users and their families.
* Rostering staff to provide a safe delivery of service to clients.
* Liaise with other professionals involved in service users' care.
* Assisting with recruiting new care workers to the team.
* M...

281 Care Coordinator Jobs

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