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Senior Care Coordinator
Location: Exeter
Job Type: Permanent Full Time
Salary: £27,500 to £30,000 (Depending on Experience) + Profit Share Bonus Scheme
Job Reference: EXETER/SCC/99
This is an exciting opportunity to join our friendly and fast-paced homecare team covering the Exeter area. We have a large homecare office based in Exeter that covers Exmouth, Honiton and Sidmouth and this role would be part of the team responsible for overseeing the Exeter area. If you’re motivated by making a difference in people’s lives and passionate about providing good care, this could be the role for you. This role would suit someone looking to build on their current experience and taking their first steps in becoming a Registered Manager.
Benefits of working with Nurseplus as a Senior Care Coordinator:
* Salary £27,500 to £30,000 (Depending on Experience) + Profit Share Bonus Scheme
* Company incentive schemes
* A structured pathway for your career development
* Contributory pension scheme
* Company Healthcare scheme
* Company discounts scheme for high street retailers
* Your birthday off
* Cycle to work scheme
* Generous maternity and paternity benefits
The main duties of the Senior Care Coordinator role include:
* Be the first point of contact for both new and existing Service Users and Care Workers.
* Effectively handle initial enquiries from prospective service users and their families.
* Rostering staff to ...

Senior Care Coordinator

Care Coordinator - £30,000 - £34,000 based in Wandsworth The successful candidate will be responsible for a geographical area, owning all the client relationships in that area, managing their clients care requirements by liaising with their GP’s, District Nurses, OT’s Discharge, pharmacist, family members etc, as well as their team of Care givers and supervisors, and will be required, at a minimum to template and maintain a 4-week call roster. Duties/attributes: Understand and build effective and efficient schedules around clients and carers.
Ensure schedules are prepared, considering travel time, holidays, training and last-minute cancellations.
Be responsive to changes in the schedule and liaise with relevant team members.
Match carers to new clients in conjunction with client services team and arrange introductions.
Ensure client schedules are matched to their needs, with the same carers and the same times each week, where possible.
Develop excellent relationships with both clients and carers so both can enjoy positive experiences.
Work with the recruitment team to ensure sufficient current and future staffing levels are met.
Work to ensure new and existing care packages can be resourced and scheduled on a timely basis. Unfortunately due to the volume of applications we receive, if Copperfield Recruitment Ltd has not contacted you within five days of your application then please assume you have been unsuccessful on this occasion...

Care Coordinator

NLG is one of Yorkshires most established, innovative, and highly accredited healthcare recruitment agencies and healthcare staffing providers
We provide only the highest quality staff, qualified, well trained, motivated and dedicated to making a difference
Due to our rapid and exciting growth we are currently recruiting for a Complex Care Coordinator to help support and manage our temporary workforce within the Humber and North Lincolnshire region. This role currently operates on a 4:3 shift pattern including bank holidays and weekends and be part of the on call rota weekly
Duties
Be a first point of contact for NL carers, nurses and service users to ensure care and support planning is timely and efficient
Support the development of community care rosters ensuring our support is focused on individualised and person-centred care
Developing care plans and rearranging them as necessary when difficulties arise liaising with care staff to manage care assignments.
To be part of the rolling on-call team rota, providing out of hours support
Pre-empting problems and managing day-to-day issues whilst identifying and offering solutions to ensure continued support to service users
Interviewing new care staff and working with our onboarding and compliance teams to ensure all pre-employment checks are in place .
Ensuring that NL staff deliver high-quality and personalised care to service users.
Recruiting, training and supervising staff and communicating the needs of service users to nursing and care teams
Ensuring health and safety compliance , undertaking service user visits ,checking on the care they've received and documenting it accordingly.
Liaising with local community organisations authorities and maintaining good relationships with all stakeholders
Ensuring that all activities such as personal care and medication administration meet the required standards
Preparing reports related to the progress of service users
Planning and utilising resources and staying updated with care standards and knowledge to ensure that service users receive the best care
Qualifications &amp; Experience
A background in care or a healthcare related position is essential
Candidates should possess NVQ Level 2/3 and above or Equivalent. Or be willing to work towards the qualification
Excellent communication skills both verbal and written
Excellent listening skills with an empathetic approach
Experience working with care plans
Experience with managing staff rotas and rota management software
IT skills including Microsoft Office applications
A calm and resilient approach to managing problems
Highly organised, methodical work ethic and excellent attention to detail
Driving is essential due to the nature of the role Benefits:
Company pension
Cycle to work scheme
Employee discount
Free parking
Gym membership
On-site parking
Schedule:
12 hour shift
Supplemental pay types:
Bonus scheme
Performance bonus
Experience:
Administrative: 1 year (preferred)
writing care plans: 1 year (preferred)
Customer service: 1 year (preferred)
Work Location: In person
Reference ID: NLG-CCC JBRP1_UKTJ

TSR are currently recruiting for an experienced Customer Care Coordinator for a top new build housing developer based in Derby. This is a permanent role and we are looking for candidates who have Housing experience as well as high levels of Customer Service skills. The main purpose of the role is to provide an efficient and effective customer care service, liaising with customers, contractors, site and management teams whilst maintaining effective working relationships. Duties - Liaise with all customers and sub-contractors to establish an excellent after sales/maintenance response to all complaints / queries. - Answer calls and e-mails from customers regarding their property repairs, dealing with them empathetically, professionally and positively, ensuring their queries are answered and resolved within the agreed timescales - Maintain regular communications/updates with the customers - Always follow the principles set out in the Customer Journey program - Ensure the Customer Journey tracker is viewed daily and upon receipt of the NHBC survey ensure all comments and information is logged - All defect repairs to be logged accurately - Maintain accurate and concise records of all repairs, solutions and notes/comments - Assist the Head of Customer Care to prepare informative and accurate reports for management meetings/director's meetings as required - Responsible for managing all maintenance items properties and liaising with purchasers a...

Customer Care Coordinator - New Build Housing

Location: Alcester The Role: Are you an experienced Care Coordinator looking for a new opportunity? Due to continued growth and expansion we are looking for a Care Coordinator to join the coordination team. Supporting the Live-In Care service this role is an integral part of the success of the whole region. As a Care Coordinator you will manage and monitor the delivery of a high-quality care service with responsibility for the deployment and management of all our Live-In Carers. You will ensure that an exceptional and consistent service is offered to our customers while supporting the Live-In Care Manager in the day to day operations of their region. Main Responsibilities:
Manage customer and carer queries and action effectively and efficiently
Provide Managers with up to date information on carer availability, contact information and support with queries
Manage and maintain customer and carer files
Support in the recruitment of carers from the UK and internationally.
Schedule placements for carers ensuring customers and carers are effectively matched
Who you are: The working environment is fast-paced and requires individuals that are driven, motivated, have strong customer service skills and can influence others. You will have experience of customer care, handling complaints and problem solving and be able to demonstrate attention to detail and strong organisational skills. You will also be proficient in Microsoft Word, Excel and be IT literate in several database systems. In return we offer a competitive salary and the following benefits: No requirement to deliver hands on care
23 days annual leave plus 8 days Bank Holidays
Access to an Employee Assistance programme
A professional but fun and social team environment
Ongoing mentoring and training
Eligibility to apply for a Blue Light Card Helping Hands is committed to promoting a diverse and inclusive workforce as we believe this develops a comfortable working environment for all our staff. All applications will be treated fairly in line with our Equality and Diversity Policy. Ref: CM001

Live In Care Coordinator

Location: Alcester Since 1989, we’ve supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.
Helping Hands is the nation’s most widely rated home care provider and the only one to be endorsed as a Centre of Excellence by Skills for Care. We have over 150 branches across England and Wales as well as our Support Office in Alcester, Warwickshire. We’re now looking for a New Business Care Coordinator to join our team in Alcester.
The New Business Care Coordinator will work closely with the New Business Team, the Live In Care Managers and the Care Coordinators to manage and coordinate all Live In Clients from the initial meeting right through to their care starting. This is a critical role who will help our New Customers and their families feel a little bit better at a really difficult time.
*Main Responsibilities* * Monitor all information on CRM to ensure that you are aware of all New Business Meetings in the Region each day.
* Update CRM and the Resourcing Report with the status of all Meetings and their status/progress.
* Liaise with Clients and their families to ensure that we communicate efficiently and effectively how and who will be caring for themselves or their families. Take accountability and “own” the relationship with the client and their families and other stakeholders until the commencement of care and ensure the smooth transition to the relevant LIRM and CC who will be overseeing the client moving forward.
* Collaborate with the finance team to ensure that we have set up the contract correctly and have received the funds for all respite clients.
* Start all new business ensuring our clients’ needs and requirements are met, and they are truly delighted.
* Organise and coordinate the travel and arrival of our Carers as communicated to our clients and their families. *About You*
To be successful in this role you’ll need to have previous experience of working in the care sector, preferably as a care coordinator. You’ll need to be excellent at planning and organising, alongside having a passion for person centred care. We’re looking for a candidate who has excellent communication skills, and someone who can build effective relationships, both internally and externally.
*Benefits* * Career progression opportunities
* 23 days annual leave, rising to 25 after 2 years of service
* Blue Light Card offering discounts from business and services
* Access to our employee assistance programme
* Refer a friend scheme _Helping Hands is committed to promoting a diverse and inclusive workforce as we believe this develops a comfortable working environment for all our staff. All applications will be treated fairly in line with our Equality and Diversity Policy._ Job Types: Full-time, Permanent Pay: £26,000.00 per year

New Business Care Coordinator- Live in

Location: Coventry The Role: Since 1989, we've supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home. Helping Hands is the nation's most widely rated home care provider and the only one to be endorsed as a Centre of Excellence by Skills for Care. We have over 150 branches across England and Wales and we're looking for Care Coordinators who are as passionate about what they do as we are to join our growing team. Being a Care Coordinator with Helping Hands is about more than just rota management. You will be responsible for supporting the Registered Care Manager with recruitment, business development and ensuring we are always delivering the highest possible standard of care. As a Care Coordinator you'll be responsible for: Supporting the Branch Care Manager by providing care and support to our customers and carers within the local community.
Ensuring that customers receive the highest standards or care and support through effective allocation of staff.
Completing direct observations and supervisions for your care teams within the correct timescales.
Supporting the Branch Care Manager to maintain carer numbers by actively recruiting new team members and guiding them through the recruitment process.
Reassessing customers to ensure care plans are reflective of customer's needs and condition.
Actively seeking new business opportunities and supporting the commercial growth of the branch.
Ensuring that the highest levels of customer service are always provided. About You To be successful in this role you'll need to have a Level 3 Diploma in Adult Care or be willing to work towards achieving this. Additionally, you'll need to have knowledge of regulatory requirements and best practice in line with CQC/CIW guidance and experience of working within the care sector at supervisory level. You'll also need to have a full UK driving licence and access to your own vehicle. What's in it for you? At Helping Hands, we recognise that running a branch is a lot of responsibility and we have an excellent support network to assist you with all things HR, Compliance and Business Development. You will have access to a wide range of benefits including: Career progression opportunities
23 days annual leave, rising to 25 after 2 years of service
Blue Light Card offering discounts from business and services
Access to our employee assistance programme
Support to complete nationally recognised qualifications
Refer a friend scheme
Annual salary review Helping Hands is committed to promoting a diverse and inclusive workforce as we believe this develops a comfortable working environment for all our staff. All applications will be treated fairly in line with our Equality and Diversity Policy.

Location: Newport
*The Role:*
Since 1989, we've supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.
Helping Hands is the nation's most widely rated home care provider and the only one to be endorsed as a Centre of Excellence by Skills for Care. We have over 150 branches across England and Wales and we're looking for Care Coordinators who are as passionate about what they do as we are to join our growing team.
Being a Care Coordinator with Helping Hands is about more than just rota management. You will be responsible for supporting the Registered Care Manager with recruitment, business development and ensuring we are always delivering the highest possible standard of care. *As a Care Coordinator you'll be responsible for:* * Supporting the Branch Care Manager by providing care and support to our customers and carers within the local community.
* Ensuring that customers receive the highest standards or care and support through effective allocation of staff.
* Completing direct observations and supervisions for your care teams within the correct timescales.
* Supporting the Branch Care Manager to maintain carer numbers by actively recruiting new team members and guiding them through the recruitment process.
* Reassessing customers to ensure care plans are reflective of customer's needs and condition.
* Actively seeking new business opportunities and supporting the commercial growth of the branch.
* Ensuring that the highest levels of customer service are always provided. *About You*
To be successful in this role you'll need to have a Level 3 Diploma in Adult Care or be willing to work towards achieving this. Additionally, you'll need to have knowledge of regulatory requirements and best practice in line with CQC/CIW guidance and experience of working within the care sector at supervisory level. You'll also need to have a full UK driving licence and access to your own vehicle.
**
*What's in it for you?*
At Helping Hands, we recognise that running a branch is a lot of responsibility and we have an excellent support network to assist you with all things HR, Compliance and Business Development. You will have access to a wide range of benefits including: * Career progression opportunities
* 23 days annual leave, rising to 25 after 2 years of service
* Blue Light Card offering discounts from business and services
* Access to our employee assistance programme
* Support to complete nationally recognised qualifications
* Refer a friend scheme
* Annual salary review _Helping Hands is committed to promoting a diverse and inclusive workforce as we believe this develops a comfortable working environment for all our staff. All applications will be treated fairly in line with our Equality and Diversity Policy._ Job Types: Full-time, Permanent Pay: £26,000.00 per year Work Location: In person

NLG is one of Yorkshires most established, innovative, and highly accredited healthcare recruitment agencies and healthcare staffing providers Have you got the right qualifications and skills for this job Find out below, and hit apply to be considered.
We provide only the highest quality staff, qualified, well trained, motivated and dedicated to making a difference
Due to our rapid and exciting growth we are currently recruiting for a Complex Care Coordinator to help support and manage our temporary workfor... JBLK1_UKTJ

Benefits: Up to £29k (dependent on experience)
25 days plus Bank Holiday
Life Insurance x4
Westfield Health
Company Bonus Scheme
Pension
Elevation Recruitment group are working on an exciting opportunity for a Customer Care Coordinator, to work with an established and growing manufacturer in Rotherham. Your main role will be to deliver outstanding customer service and support to guarantee customer satisfaction and loyalty across the business. You'll be the go-to person for customers, handling their queries, sorting any issues, and making sure they have a positive experience every step of the way. This role would really suit a hands on, adaptable individual who is open to the change of a growing business. Responsibilities of the Customer Care Coordinator: Building relationships with customers, understanding their needs and delivering a good service at all times
Answering calls and emails promptly and professionally
Input orders accurately into the ERP system
Processing orders and keep customers informed about shipping dates, potential delays, and any additional information
Generate invoices and coordinating with couriers as necessary
Log all customer feedback, process returns efficiently and keep customers informed
Develop an understanding of the company's products or services, staying updated on features, pricing, promotions, and policies to offer accurate information and make suitable recommendations to customers
Collaborate with and...

281 Care Coordinator Jobs

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