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Job Description Job Title: Care Coordinator Company: Hartwig Care Annual Salary: £24,000.00 - £25,000.00 per year Working Hours: Monday- Friday 9am- 5:30 pm (40 hours per week) Accountability: Registered Manager Location: Wel Tech Business Centre, Welwyn Garden City AL7 2 AA Liaison: Communicate with clients, clients’ representatives, care workers, Care Managers, and other professionals (e.g., Social Workers). About Us: Hartwig Care, a distinguished domiciliary care company, proudly operates across multiple branches in the vibrant regions of London, Surrey, Hertfordshire, and Kent. Our unwavering commitment is to offer a comprehensive range of personalized care services, catering to individuals with diverse needs and conditions. From providing support to the elderly and frail to extending our services to individuals with learning disabilities, we strive to create an environment that fosters comfort, dignity, and independence—all within the familiar and cherished surroundings of their homes. Requirement: : We are currently looking for a Field Care Supervisor who can work in our office located in Wel Tech Business Centre, Welwyn Garden City AL7 2 AA. Employee Benefits: Employee Assistance Program - 24/7 counselling and online wellbeing resources. Wellness platform - Everything you need to reach your Health and Fitness goals. Newsfeed and Recognition - A great place to boost company culture and celebrate great work. Perks and Savings - Opportunity for saving money on daily essentials and key life events. 20 days of paid holiday , plus bank holidays. Free DBS Check. Ongoing training and development. Main Responsibilities: Ensure care worker visits to clients reflect the continuity and flexibility Hartwig Care promises. Ensure visits occur on time and with the appropriate care workers tailored to clients' needs. Update all care workers with necessary information regarding client visits and company policies. Receive information/reports from care workers verbally and in writing within set timelines. Coordinate care worker review bookings and team meetings, ensuring they happen as Cross-reference actual bookings against planned bookings for accuracy. Aid in improving service monitoring and client safety. Assist Care Managers in communicating with care workers regarding daily visits and meetings. Answer phone calls and text messages, take messages, and redirect calls within the telephone system. Care worker issues regarding clients – Client schedule. Care worker’s own issues – Care Worker schedule. Any complaints, concerns, or compliments – handover notes/email/quick notes Issues needing follow-up – forward to relevant people via email, handover notes, and quick notes. Confirm all rotas have been received and hours accepted. Send the weekly rota to all clients by post. Handle day-to-day allocations of visits. Ensure clients are informed of changes to their weekly rota. Ensure HCR holds carers' right preferred availability. Assist in identifying when new care workers are needed. Ideal candidate qualities include: Valid driver’s licence business insurance preferred. It is a fast- paced environment, the successful Care Coordinator will be interpersonally confident and a pro-active team player. Discretion and the ability to handle confidential matters and sensitively. Have the ability to thrive under pressure and good organisational and multitasking skills. Showcase a high level of attention to detail and be able to prioritise workload. Have excellent communication skills, previous experience and always professional and polite. Competence in Microsoft Office products: Excel, Word, Microsoft Outlook Proactive and ability to use initiatives during complex situations. Respect and reflect Hatwig Care’s values at all times, which underpin Hartwig Care’s mission to ‘ provide care and support for our clients’ by: Being people Reflecting a ‘can do’ Striving for excellence in everything we do. Having mutual respect for everyone we work with, work for and support through our services. How to Apply: If you are passionate about making a difference in the lives of others and meet the qualifications listed above, we would love to hear from you. Please submit your CV and a cover letter highlighting your relevant experience and explaining why you are a great fit for this role to Sareena. <a href="mailto:Jordamovic@hartwigcare.co.uk" target="_blank">Jordamovic@hartwigcare.co.uk</a> and <a href="mailto:sleros@hartwigcare.co.uk" target="_blank">sleros@hartwigcare.co.uk</a>. If you are an experienced Care Coordinator looking for a change or new role, hit the apply button for your application to be considered. Join our team and contribute to providing high-quality care to our clients!

Care coordinator

From the commitment we pour into our homes, to the belief we bring to supporting amazing careers, a role at Persimmon is a springboard for Building Your New Possible. Discover new opportunities to grow, learn new skills and release your potential. We’re Persimmon Homes, a FTSE 100 listed company and a leading UK house builder serving local communities across the UK and delivering around 10,000 homes a year. We have 29 operating businesses in England, Wales and Scotland, three house-building brands and three off-site manufacturing facilities. We’re looking for people like you, and this could be your opportunity to start Building Your New Possible. What is the role?
We are excited to be recruiting for a Customer Care Coordinator to join our team. This role reports into the Customer Care Manager. The Customer Care Coordinator will communicate with our customers, site managers, directly employed maintenance operatives and contractors to encourage customers to provide us with information about any problems that they may have, to record that information carefully on our computer system, and to arrange for their problems to be addressed as quickly as possible by coordinating appointments, labour and parts. The role will include:
Providing an effective support function to our homeowners
Ensuring communications with customers regarding defects are dealt with in a professional and timely manner, adhering to Customer Care Policies and Procedures
Work closely with other departments across the company (i.e., Construction, Sales, Commercial and Technical) to ensure communication is optimal and the company achieves its KPIs
Responding to incoming communications from homeowners in accordance with company guidelines
Issuing works orders to maintenance operatives and sub-contractors and monitoring progress through to completion
Complying with responsibilities as defined in the Group's HS&amp;E Policy and ensure compliance throughout team
Carrying out general administration duties What we need from you?
Previous Customer Care experience within a fast paced and busy environment
Experience within the housing or construction industry is desired but not essential
The successful candidate must have excellent communication skills and attention to detail when capturing and logging customer information
The ability to remain calm and focussed in pressurised situations, with proactive problem solving skills
You must be IT literate, with a good working knowledge of Word, Excel and Outlook
Knowledge of COINS is an advantage but not essential as training will be provided What’s in it for you?
The Salary &amp; Benefits package
Salary competitive (DOE)
Contributory pension
Life cover
Bonus When you join us, the future is yours to explore. You can realise your full potential through industry-leading training and clearly signposted career paths. Persimmon is where hard graft and team spirit means real variety, satisfaction and rewards. A place where you can be at your best, and even go beyond what you thought you were capable of. If this sounds like the place for you, apply today and start Building Your New Possible. Persimmon are Proud Sponsors of Team GB No Agencies please – Persimmon will not accept speculative CVs as a means of introduction Persimmon is an equal opportunities employer. We are committed to encouraging equality, diversity and inclusion among our workforce and eliminating unlawful discrimination.
Our aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best. If you have any questions about the job or application process please contact us at <a href="mailto:talentacquisition@persimmonhomes.com" target="_blank">talentacquisition@persimmonhomes.com</a>

Customer Care Coordinator

Job Description From the commitment we pour into our homes, to the belief we bring to supporting amazing careers, a role at Persimmon is a springboard for Building Your New Possible. Discover new opportunities to grow, learn new skills and release your potential. We’re Persimmon Homes, a FTSE 100 listed company and a leading UK house builder serving local communities across the UK and delivering around 10,000 homes a year. We have 29 operating businesses in England, Wales and Scotland, three house-building brands and three off-site manufacturing facilities. We’re looking for people like you, and this could be your opportunity to start Building Your New Possible. What is the role?
We are excited to be recruiting for a Customer Care Coordinator to join our team. This role reports into the Customer Care Manager. The Customer Care Coordinator will communicate with our customers, site managers, directly employed maintenance operatives and contractors to encourage customers to provide us with information about any problems that they may have, to record that information carefully on our computer system, and to arrange for their problems to be addressed as quickly as possible by coordinating appointments, labour and parts. The role will include:
Providing an effective support function to our homeowners
Ensuring communications with customers regarding defects are dealt with in a professional and timely manner, adhering to Customer Care Policies and Procedures
Work closely with other departments across the company (i.e., Construction, Sales, Commercial and Technical) to ensure communication is optimal and the company achieves its KPIs
Responding to incoming communications from homeowners in accordance with company guidelines
Issuing works orders to maintenance operatives and sub-contractors and monitoring progress through to completion
Complying with responsibilities as defined in the Group's HS&amp;E Policy and ensure compliance throughout team
Carrying out general administration duties What we need from you?
Previous Customer Care experience within a fast paced and busy environment
Experience within the housing or construction industry is desired but not essential
The successful candidate must have excellent communication skills and attention to detail when capturing and logging customer information
The ability to remain calm and focussed in pressurised situations, with proactive problem solving skills
You must be IT literate, with a good working knowledge of Word, Excel and Outlook
Knowledge of COINS is an advantage but not essential as training will be provided What’s in it for you?
The Salary &amp; Benefits package
Salary competitive (DOE)
Contributory pension
Life cover
Bonus When you join us, the future is yours to explore. You can realise your full potential through industry-leading training and clearly signposted career paths. Persimmon is where hard graft and team spirit means real variety, satisfaction and rewards. A place where you can be at your best, and even go beyond what you thought you were capable of. If this sounds like the place for you, apply today and start Building Your New Possible. Persimmon are Proud Sponsors of Team GB No Agencies please – Persimmon will not accept speculative CVs as a means of introduction Persimmon is an equal opportunities employer. We are committed to encouraging equality, diversity and inclusion among our workforce and eliminating unlawful discrimination.
Our aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best. If you have any questions about the job or application process please contact us at <a href="mailto:talentacquisition@persimmonhomes.com" target="_blank">talentacquisition@persimmonhomes.com</a>

Location: AlcesterThe Role:Are you an experienced Care Coordinator looking for a new opportunity? Due to continued growth and expansion we are looking for a Care Coordinator to join the coordination team. Not sure what skills you will need for this opportunity Simply read the full description below to get a complete picture of candidate requirements. Supporting the Live-In Care service this role is an integral part of the success of the whole region.As a Care Coordinator you will manage and monitor the delivery of a high-quality care service with responsibility for the deployment and management of all our Live-In Carers. You will ensure that an exceptional and consistent service is offered to our customers while supporting the Live-In Care Manager in the day to day operations of their region.Main Responsibilities:Manage customer and carer queries and action effectively and efficientlyProvide Managers with up to date information on carer availability, contact information and support with queriesManage and maintain customer and carer filesSupport in the recruitment of carers from the UK and internationally.Schedule placements for carers ensuring customers and carers are effectively matchedWho you are:The working environment is fast-paced and requires individuals that are driven, motivated, have strong customer service skills and can influence others. You will have experience of customer care, handling complaints and problem solving and be able to demonstrate attention to detail and strong organisational skills. You will also be proficient in Microsoft Word, Excel and be IT literate in several database systems.In return we offer a competitive salary and the following benefits:No requirement to deliver hands on care23 days annual leave plus 8 days Bank HolidaysAccess to an Employee Assistance programmeA professional but fun and social team environmentOngoing mentoring and trainingEligibility to apply for a Blue Light CardHelping Hands is committed to promoting a diverse and inclusive workforce as we believe this develops a comfortable working environment for all our staff. All applications will be treated fairly in line with our Equality and Diversity Policy.Ref: CM001

Live In Care Coordinator

I am looking for a care coordinator/ field care supervisor to join an established team based in Aylesbury. The role comes with a good salary and the chance for future career development. This is a full time permanent role and you will be an essential part of the team and your main duties will include: If your skills, experience, and qualifications match those in this job overview, do not delay your application.
To liaise with registered manager to make sure sufficient care assistants with the right skills m... JBLK1_UKTJ

281 Care Coordinator Jobs

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