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Mountbatton Care arerecruiting an experienced Care Coordinator to join our Domiciliary Care Team in Liverpool,andbe part ofour highly successful and dedicated Management team. Not sure what skills you will need for this opportunity Simply read the full description below to get a complete picture of candidate requirements.
Duties include:
To act as a facilitator/leader for a Team of Care Workers
Rota Management/ using an electronic rota management system
Exceptional organisational skills to support a fast paced environment
Participate in out of hou... JBLK1_UKTJ

Care Coordinator

Care Coordinator Read all the information about this opportunity carefully, then use the application button below to send your CV and application.
Skelmersdale
Salary £22,800 + excellent benefits package
Driving licence is required
Monday to Friday 9am - 5pm with additional on call duties on a rota basis
What we offer
Were creating brighter days. Fresh challenges. Exciting opportunities. Plenty of ups, downs and curveballs. With a career as a Care Coordinator, every day will be different to the next. Each will offer you the opport... JBLK1_UKTJ

Care Coordinator Submit your CV and any additional required information after you have read this description by clicking on the application button.
Location: Worcester
Job Type: Permanent Full Time
Salary: £25,000 + Profit Share Bonus Scheme
Job Reference: WORCESTER/CC/99
This is an exciting opportunity to join our friendly and fast-paced homecare team covering the Worcester area. We have a large homecare office based in Worcester that covers Droitwich Spa, Redditch and Stratford-upon-Avon and this role would be part of the team r... JBLK1_UKTJ

Care Coordinator Submit your CV and any additional required information after you have read this description by clicking on the application button.
Location: Aylesbury
Job Type: Permanent Full Time
Salary: £25,000 + Profit Share Bonus Scheme
Job Reference: AYLESBURY/CC/99
This is an exciting opportunity to join our friendly and fast-paced homecare team covering the Aylesbury area. We have a large homecare office based in Aylesbury that cover Bury St Edmunds and Cambridge and this role would be part of the team responsible for over... JBLK1_UKTJ

Care Coordinator Submit your CV and any additional required information after you have read this description by clicking on the application button.
Location: Gloucester
Job Type: Permanent Full Time
Salary: £25,000 + Profit Share Bonus Scheme
Job Reference: GLOUCESTER/CC/99
This is an exciting opportunity to join our friendly and fast-paced homecare team covering the Gloucester area. We have a large homecare office based in Gloucester that covers Cheltenham, Cirencester and Tewkesbury and this role would be part of the team respon... JBLK1_UKTJ

Benefits: Scroll down for a complete overview of what this job will require Are you the right candidate for this opportunity
* Up to £29k (dependent on experience)
* 25 days plus Bank Holiday
* Life Insurance x4
* Westfield Health
* Company Bonus Scheme
* Pension
Elevation Recruitment group are working on an exciting opportunity for a Customer Care Coordinator, to work with an established and growing manufacturer in Rotherham. Your main role will be to deliver outstanding customer service and support to guarantee customer satisfaction and loyalty across the business.
You'll be the go-to person for customers, handling their queries, sorting any issues, and making sure they have a positive experience every step of the way.
This role would really suit a hands on, adaptable individual who is open to the change of a growing business.
Responsibilities of the Customer Care Coordinator:
* Building relationships with customers, understanding their needs and delivering a good service at all times
* Answering calls and emails promptly and professionally
* Input orders accurately into the ERP system
* Processing orders and keep customers informed about shipping dates, potential delays, and any additional information
* Generate invoices and coordinating with couriers as necessary
* Log all customer feedback, process returns efficiently and keep customers informed
* Develop an understanding of the company's products or services, staying updated on features, pricing, promotions, and policies to offer accurate information and make suitable recommendations to customers
* Collaborate with and support other teams, including sales, purchasing, and technical support, to address customer issues and contribute to enhancing overall customer care processes
Requirements of the Customer Care Coordinator:
* Excellent customer service skills/experience, preferably in a fast-paced environment
* Exceptional communication skills, both written and verbal
* Strong problem-solving and organisational skills
* Ability to multitask and prioritise workload
* Proficiency in Microsoft Office
If you are passionate about customer service and are looking for a challenging and rewarding career, we encourage you to apply for this exciting opportunity.
Job Types: Full-time, Permanent
Pay: £26,000.00-£29,000.00 per year
Benefits:
* Company pension
* Life insurance
Schedule:
* Monday to Friday
Ability to commute/relocate:
* Rotherham, South Yorkshire: reliably commute or plan to relocate before starting work (required)
Work Location: In person

Customer Care Coordinator

Senior Care Coordinator Due to growth and Client’s commissioned care hours covered. The Senior Care Coordinators work closely with the Operations Manager and Care Coordinators to ensure that the staff that they are responsible for are working to company and CQC regulatory requirements and ensure all documented evidence and requirements are being met through regular supervision and quality monitoring of staff. The Senior Care Coordinator will ensure that their team of Care Coordinators meet their KPIs in ensuring staff are compliant and supported. Key duties will include: Provide leadership and support for assigned group of carers and Care Coordinator’s Ensure that the company values are being met by all staff through regular observation and supervision and by leading through example. To ensure own Client’s rotas and team of Care Coordinator’s client rotas are scheduled in advance with suitably trained and compliant staff and ensure rotas and changes are communicated effectively to Client’s and staff. To have an understanding of the company’s targets and goals and actively work with the teams to help achieve these targets and goal. Through coaching and monitoring the Senior Care Coordinator will support with any performance concerns of their Care Coordinator’s. Ensure that the Client’s staffing team is kept to safer recruitment levels by working with the recruitment team to ensure any capacity requirements are alerted to them to advertise and participate in the interviewing of new care staff. Through monitoring and coaching ensure that any cancelled care hours and agency usage are on-call rota and provide support to staff on call on a rota basis. Complete your duty of care in reporting safeguarding and any whistleblowing concerns in line with the company policy. What we offer in return: A competitive salary 23 days annual leave plus bank holidays Employee Assistance Programme Workplace Pension To work within a business with significant growth Supportive working environment with ongoing learning and development opportunities.

Senior care coordinator

From the commitment we pour into our homes, to the belief we bring to supporting amazing careers, a role at Persimmon is a springboard for Building Your New Possible. Discover new opportunities to grow, learn new skills and release your potential. We’re Persimmon Homes, a FTSE 100 listed company and a leading UK house builder serving local communities across the UK and delivering around 10,000 homes a year. We have 29 operating businesses in England, Wales and Scotland, three house-building brands and three off-site manufacturing facilities. We’re looking for people like you, and this could be your opportunity to start Building Your New Possible. What is the role? We are excited to be recruiting for a Customer Care Coordinator to join our team. This role reports into the Customer Care Manager. The Customer Care Coordinator will communicate with our customers, site managers, directly employed maintenance operatives and contractors to encourage customers to provide us with information about any problems that they may have, to record that information carefully on our computer system, and to arrange for their problems to be addressed as quickly as possible by coordinating appointments, labour and parts. The role will include: Providing an effective support function to our homeowners Ensuring communications with customers regarding defects are dealt with in a professional and timely manner, adhering to Customer Care Policies and Procedures Work closely with other departments across the company (i.e., Construction, Sales, Commercial and Technical) to ensure communication is optimal and the company achieves its KPIs Responding to incoming communications from homeowners in accordance with company guidelines Issuing works orders to maintenance operatives and sub-contractors and monitoring progress through to completion Complying with responsibilities as defined in the Group's HS&amp;E Policy and ensure compliance throughout team Carrying out general administration duties What we need from you? Previous Customer Care experience within a fast paced and busy environment Experience within the housing or construction industry is desired but not essential The successful candidate must have excellent communication skills and attention to detail when capturing and logging customer information The ability to remain calm and focussed in pressurised situations, with proactive problem solving skills You must be IT literate, with a good working knowledge of Word, Excel and Outlook Knowledge of COINS is an advantage but not essential as training will be provided What’s in it for you? The Salary &amp; Benefits package Salary competitive (DOE) Contributory pension Life cover Bonus When you join us, the future is yours to explore. You can realise your full potential through industry-leading training and clearly signposted career paths. Persimmon is where hard graft and team spirit means real variety, satisfaction and rewards. A place where you can be at your best, and even go beyond what you thought you were capable of. If this sounds like the place for you, apply today and start Building Your New Possible. Persimmon are Proud Sponsors of Team GB No Agencies please – Persimmon will not accept speculative CVs as a means of introduction Persimmon is an equal opportunities employer. We are committed to encouraging equality, diversity and inclusion among our workforce and eliminating unlawful discrimination. Our aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best. If you have any questions about the job or application process please contact us at <a href="mailto:talentacquisition@persimmonhomes.com" target="_blank">talentacquisition@persimmonhomes.com</a>

Customer care coordinator

Location: Alcester Are you the right applicant for this opportunity Find out by reading through the role overview below.
The Role:
Are you an experienced Care Coordinator looking for a new opportunity? Due to continued growth and expansion we are looking for a Care Coordinator to join the coordination team. Supporting the Live-In Care service this role is an integral part of the success of the whole region.
As a Care Coordinator you will manage and monitor the delivery of a high-quality care service with responsibility for the deployment and management of all our Live-In Carers. You will ensure that an exceptional and consistent service is offered to our customers while supporting the Live-In Care Manager in the day to day operations of their region.
Main Responsibilities:
Manage customer and carer queries and action effectively and efficiently
Provide Managers with up to date information on carer availability, contact information and support with queries
Manage and maintain customer and carer files
Support in the recruitment of carers from the UK and internationally.
Schedule placements for carers ensuring customers and carers are effectively matched
Who you are:
The working environment is fast-paced and requires individuals that are driven, motivated, have strong customer service skills and can influence others. You will have experience of customer care, handling complaints and problem solving and be able to demonstrate attention to detail and strong organisational skills. You will also be proficient in Microsoft Word, Excel and be IT literate in several database systems.
In return we offer a competitive salary and the following benefits:
No requirement to deliver hands on care
23 days annual leave plus 8 days Bank Holidays
Access to an Employee Assistance programme
A professional but fun and social team environment
Ongoing mentoring and training
Eligibility to apply for a Blue Light Card
Helping Hands is committed to promoting a diverse and inclusive workforce as we believe this develops a comfortable working environment for all our staff. All applications will be treated fairly in line with our Equality and Diversity Policy.
Ref: CM001

Live In Care Coordinator

Care Coordinator - Finchley Camden (MIH) Finchley, London, UK Full-time, permanent £24,380-£26,625 per annum dependent on experience What we offer We’re creating brighter days. Fresh challenges. Exciting opportunities. Plenty of ups, downs and curveballs. With a career as a Care Coordinator at Mi Homecare every day will be different to the next. Each will offer you the opportunity to do meaningful and rewarding work that makes a real difference to our clients lives and your career. What you’ll do The role of the Care Coordinator is to support the delivery of the highest quality care support services by line managing care workers including some field base work carrying out a range of functions in the field, including the assessment and review of individual services and the practical supervision, instruction and support of care workers. Due to the field based elements of the role you must be a driver with your own vehicle. What you’ll get We offer thorough training and the opportunity to develop through self-directed learning, coaching conversations, e-learning modules and access to further qualifications and courses. You’ll have the support to develop your career, either within your branch or the wider City &amp; County Healthcare Group. We’ll also empower you to feel proud of the impactful and meaningful work that you do. We’ll reward you with a benefits package that includes wellbeing resources, financial advice and up to 14% discount at over 40 retailers including Tesco, John Lewis and many more. We will also offer you: 22 Days Holiday (increasing to 25 days after 3 year’s service) plus bank holidays Occupational Maternity Pay &amp; Adoption Pay Occupational Paternity Pay* Death in Service Payment* Occupational Sick Pay *subject to terms and conditions and qualifying period What you need You will need to be an efficient, organised and experienced Care Coordinator who is passionate about providing the best in community care, thrive on managing your rota’s to an impeccable standard and take pride in building relationships with your care workers. Why choose us? We see extraordinary achievements happen every day thanks to the talent and commitment of our people. We want to transform the care industry by working smarter, using innovative tech and driving forward positive change. As the largest care company in the UK, we have the size and success to offer you a world of career opportunity, choice and security. Join us on our journey Mihomecare is an Equal Opportunities Employer and part of the City and County Healthcare Group.

281 Care Coordinator Jobs

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