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Customer Care Coordinator - New Homes Greater Manchester We are looking to pay a salary of £23,000 - £28,000 DOE. Monday – Friday working standard office hours with an early finish on a Friday. TSR are currently recruiting for an experienced Customer Care Coordinator for a top new build housing developer based in Greater Manchester. This is a permanent role and we are looking for candidates who have Housing experience as well as high levels of Customer Service skills. The main purpose of the role is to provide an efficient and effective customer care service, liaising with customers, contractors, site and management teams whilst maintaining effective working relationships. Duties Liaise with all customers and sub-contractors to establish an excellent after-sales/maintenance response to all complaints/queries.
Answer calls and e-mails from customers regarding their property repairs, dealing with them empathetically, professionally and positively, ensuring their queries are answered and resolved within the agreed timescales
Maintain regular communications/updates with the customers
Always follow the principles set out in the Customer Journey program
Ensure the Customer Journey tracker is viewed daily and upon receipt of the NHBC survey ensure all comments and information is logged
All defect repairs to be logged accurately
Maintain accurate and concise records of all repairs, solutions and notes/comments
Assist the Head of Customer Care to prepare informative and accurate reports for management meetings/director's meetings as required
Responsible for managing all maintenance items properties and liaising with purchasers and subcontractors
General administration duties for the Head of Customer Care
Ensure the Customer Journey protocols are achieved, in the time frame allocated
Comply with our GDPR policy
Plan and monitor the work of the customer care supervisor in advance to ensure continuation of work.
Liaise with Site Managers, Contracts Managers and Construction Director before arranging any meetings with customers for the Customer Care Manager. Applications If you feel that you have the relevant experience to be successful in this position and would like to find out more, please apply online today attaching a copy of your current CV. Due to the vast amount of applications that we receive, we can't contact all applicants; therefore, only suitable candidates will be contacted. If you do not hear anything back within 7 days of submitting your application, you have unfortunately not been selected. TSR are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence

Customer Care Coordinator - New Homes

Senior Occupational Therapist (CAMHS)
£35,000 - £45,000
37.5 per week Overview: Our client is seeking a qualified Senior Occupational Therapist to lead their Occupational Therapy team, working within CAMHS wards at their hospital in Roehampton. This role involves providing occupational therapy to patients on private and NHS Acute wards and the Eating Disorders unit. Responsibilities: * Help patients develop confidence, functional skills, and coping strategies for independent living. * Maintain and develop professional relationships within the multidisciplinary team. * Ensure clinical practice aligns with policies, procedures, statutory regulations, and quality standard * Lead and manage the Occupational Therapy team. * Provide occupational therapy in CAMHS wards based on clinical indications. * Assess, plan, implement, and evaluate patient-centric interventions. * Requirements: * Qualified Occupational Therapist. * Experience in a similar role, preferably within a CAMHS setting. * Strong ability to work within a multidisciplinary team. * Commitment to evidence-based, patient-centric care

Senior Occupational Therapist - CAMHS

Title: Occupational Therapist Location - Gravesend Special Educational Needs school JOB PURPOSE * To assess and carry out interventions for pupils of Ifield with a range of motor, sensory and neurological difficulties. * To advise and provide clinical support to other staff on Occupational Therapy priorities in line with the school’s curriculum. * To supervise the work of OT assistants, OT students and other staff working with the post holder. To provide total commitment to the safeguarding of pupils and the provision of opportunities for all pupils to achieve within their personalised curriculum MAIN PROFESSIONAL DUTIES: * To deliver Occupational Therapy in the school setting. * To maintain records, reports and other paperwork. * To provide specialist advice to other parties including parents/ carers CLINICAL * To be professionally and legally accountable for all aspects of own work including the management of pupils on a given caseload. * To inform stake holders of therapeutic assessment, interventions, and outcomes. * To provide specialist advice, support and training to other parties within the school environment. * Provide advice for Educational Health and Care Plans (EHCP) and when appropriate write reports, attend Annual Reviews meetings. The person Qualified Occupational Therapist Experience of working within education

Occupational Therapist

About the role As a Care Coordinator, you will play a critical role in ensuring that residents receive high-quality, person-centred care. Working closely with the care team to coordinate and manage care for residents, considering their individual needs, preferences, and goals. You will be responsible for organising your shifts, administering and recording medication, liaising with health professionals and recording to the residents’ computerised care plans. You will assist with the induction, training and supervision of support staff. Reports to: Home Manager Skills and attributes Experience of supervising a care team. An ability to show empathy and understanding of the needs of the residents. Good leadership skills with the ability to communicate effectively and work as part of the team. A good eye for detail, and are organised and methodical. Flexibility around working schedules, roles and responsibilities. Education and qualification You will have, or be working towards, NVQ3 in Health &amp; Social Care. What will you gain? You’ll have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You’ll have plenty of opportunities to learn and develop your skills, and we have the procedures and processes in place to help you at every step

Care Coordinator

Customer Care Coordinator - Derby - Permanent - £26,000
A opportunity has arisen for a Customer Service Coordinator to join my client, a House Builder, based in the Derby area. This role involves providing an excellent level of Customer Service meeting needs of homeowners after sales.
Duties
* Reporting to the Head of department, you will deliver an excellent level of customer care service meeting the needs of homeowner after the sale.
* Understanding and discussing defects that arise within the properties to ensure the relevant trades are appointed.
* Provide support and advice to sub-contractors.
* Speak with Site or Constructions teams as necessary to ensure customers’ queries are answered accurately, efficiently, and consistently.
What are they looking for
* Experience working within House Building in a similar role or from Property Management / Resident Liaison Officer positions.
* Experience using CRM systems and inputting data in an office-based setting is essential.
* Excellent communication skills
For more information please apply below or contact Chris Ellis at Wheatstone Solutions

Customer Care Coordinator

Customer Care Coordinator Salary: Up to £27,773 Benefits: * 25 days holidays + bank holidays * Company pension scheme * Occupational health scheme * Health and wellbeing scheme Location: Cramlington The Company: A well-established manufacturer that have global customers and are the market leader in the UK within their niche. They are now looking for a customer care coordinator to join the team due to a promotion within the business! Job Description: Due to business growth the opportunity has arisen to join the customer care team. You will be communicating with customers to answer any queries/questions that they have whilst building relationships to help improve retention. Skills &amp; Experience: * Prior experience working within a manufacturing environment in a customer service role desirable * A proactive individual who has the ability to be flexible in their role whilst staying organised * Must be commercially savvy and has the ability to pick up on leads to provide to the wider team * Provide excellent customer care to customers in line with company expectations * Process customer orders, answer queries and complaints and log all corespondance on the CRM system * Coordinate with various departments to ensure customer satisfaction * Build relationships with customers through trust and transparency when dealing with queries from the customer

Does working 4 days a week but with FULL pay sound like a dream?!* It doesn't have to be! Have a better work/life balance and come and work for Outcomes First Group! Job Title: Occupational Therapist Location: Cornwall and Isles of Scilly&nbsp;(within one hours commute of Newquay airport) Salary: Up&nbsp;to £53,200 DOE Hours: 37.5 hours per week, 8.30am-4.30pm Contract: Permanent, 52 weeks Essential: Full UK Driving Licence and access to own vehicle required We understand the value of helping our employees to achieve their Continued Professional Development goals and offer a £2,000 training allowance to allow you to complete role specific training tailored to your individual requirements. We are looking for an Occupational Therapist to join our clinical division, working collaboratively to deliver bespoke assessment and intervention plans for our pupils with developmental trauma, autism, ADHD, complex and SEMH needs About the role You will implement a holistic, therapeutic approach to helping our pupils in their daily lives, ensuring they are safe, comfortable, and healthy. Undertaking all aspects of Occupational Therapy clinical duties, you will adhere to professional and regulatory guidelines, carrying out individual assessments and interventions, and preparing relevant documentation, including writing reports. In addition, you will provide information and training to staff, commissioners and other agencies, as required. Our Clinical Teams support our services to maintain a nurturing and loving environment where our pupils can flourish, always putting them at the forefront of everything they do. All our settings maintain a strong safeguarding culture, and our pupils are heard, respected and involved in decisions that affect them wherever possible. When it comes to looking after our pupils, we strive for excellence, which is why we are the leading service provider in the UK. With this in mind, we are looking for an Occupational Therapist who shares our vision; to build incredible futures by empowering vulnerable people in the UK to be happy and to make their way in the world. Location:&nbsp;Cornwall and Isles of Scilly&nbsp;(within one hours commute of Newquay airport) About the Group Outcomes First Group is the largest independent provider of special needs education. We are a vital part of local communities in England, Scotland&nbsp;and&nbsp;Wales&nbsp;with a renowned reputation for quality and positive outcomes for the people we educate for. We are really proud to say that in 2024, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fifth year running. Our divisional brands include Acorn Education and&nbsp;Options Autism. For more information on the group please visit: Essential Criteria: Recognised and relevant Occupational Therapist degree Registered with the HCPC and RCOT Sensory Integration qualification desirable Full UK driving licence and access to own vehicle Experience working with Children and Young People Experience of working within school environments For further information on this role please refer the Job Description and Person Specification attached. To discuss this role in more detail, please contact: or Kate Boot, Clinical Locality Lead,&nbsp;. What’s in it for you? Experience of working within school environments’&nbsp;We offer a friendly and inclusive working environment where our people are heard, respected and hugely valued. We want our employees to come to work with energy, determination and most importantly we want them to be happy in their work. We are well aware that it is our highly skilled teams that make Outcomes First Group the success it is, and we want this to continue. This is why we provide a range of benefits designed to support you, not just in your work life but also on a personal level too. We want you to be the best you can be and offer genuine opportunities for career development and progression. Benefits Your health and wellbeing are important to us, so you’ll get an exceptional reward package including: Generous Annual Leave Entitlement Life Assurance
Pension scheme with options to increase your contributions “Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks Work 4 days, be paid for 5 *T&amp;C's apply - following successful completion of the probation period And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that’s right for you, including: A wide range of health, wellbeing, and insurance benefits 100’s of discount options valid in the UK and abroad Cycle to Work Schemes Electric Car Purchase Scheme Critical illness cover And that’s not all, we place the outcomes of the pupils in our services at the heart of everything we do, so you’ll wake every day in the knowledge that your role will have a significant positive impact on the lives of others. We are committed to the safeguarding and promoting the welfare of people. All successful applicants will be subject to a fully enhanced DBS. Job ID: (phone number removed) #1

Sirona Medical are&nbsp;recruiting a Occupational Therapist for a Local Authority in Merseyside. If you are available and interested in working with Sirona Medical as a Occupational Therapist in Social Services, please do not delay in contacting us. Job Role:&nbsp;Occupational Therapist required to carry out community local authority assessments for both standard and specialist equipment, minor and major adaptations. Sirona Medical will be&nbsp;supplying the Occupational Therapist on an agency contract. This is a&nbsp;full time agency position. As a Occupational Therapist, you must have a degree in Occupational Therapy, confident and competent in the completion of manual handling assessments, experience working in local authority, HCPC Registation. What Sirona Medical will offer you: - Great pay rates dependent on specialities.
- Variation of locations you want to be booked.
- A dedicated recruitment consultant
- 24 hour support.
- Fast track registration with efficient compliance process.
-&nbsp;An Excellent Referral Bonus Scheme! We also supply&nbsp;Social Workers and Occupational Therapists nationwide. Sirona Medical is a Healthcare Recruitment Agency supplying staff across many sectors within the UK.
Sirona Medical has an excellent reputation for providing reliable Healthcare Professionals to&nbsp;Local Authorities.
We are renowned for our fast, friendly and high quality service. Our thorough recruitment process ensures that we only provide the very best talent to our clients.
With over 60 years combined&nbsp;experience in the recruitment industry, our&nbsp;experienced Recruiters are always available to provide you with&nbsp;the highest service levels.
Sirona Medical believes in the ethics of providing more than just a service, but a relationship that allows both clients and candidates, to feel that no matter the query, request or demand, we will meet and exceed your expectations.
Talk to real human, a real recruiter not a computer or an order filler, honestly we don’t bite, please give us a call when you are free or contact us via the advertisement apply button, alternatively send us an email. Please contact the Social Work Department at Sirona Medical for more information (url removed)

Specialist Housing Occupational Therapist

Occupational Therapist - Edinburgh - Full time opportunities available on a temporary contract basis. The Social Care Community Partnership are currently recruiting for a Children's Occupational Therapist for their Client based in the Edinburgh area. This would be for a duration of 3 months working Mon - Friday - 36hrs a weeek It will be £19.33 to £22.74 an hour depending on experience and Holiday pay is additional to this which is saved up for when holidays are taken. Qualifications and Experience: - Dip COT, BSC OT or equivalent - Gain/Maintain HCPC membership - You must have experienc of working with Children and young people as a Qualified Occupational Therapist The role includes - Providing an Occupational Therapy service to Children and Young People with disibilities including Children who are Looked After by the local authority -Multidscipliniary wor particularly with schools to support Chidren and young people access education - Involvement in Child and adult protection concerns - any other tasks related to this role For more information about this job opportunity, please click apply and submit your CV to The Social Care Community Partnership or contact Karen Anderson on (phone number removed) for a confidential discussion. About The Social Care Community Partnership: The Social Care Community Partnership is Scotland's premier social care recruitment agency, sourcing and placing Social Care professionals, support staff and administrators throughout Scotland and the rest of the UK. Established in 2006, quality is built into everything we do; from day to day recruitment and selection processes, to The Social Care Community Partnership employees and to the Local Authorities, Government bodies and Third Sector/Non-Governmental Organisations that we work with. The client groups we work with range from Children and Families, Adults, Disabilities, Youth Offending and more. We recognise that our Social Care professionals make daily decisions that affect the lives of thousands of vulnerable people. The Social Care Community Partnership also has Investors in People Gold Award Status and Investors in Young People Award

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