Customer Care Coordinator

Customer Care Coordinator - Derby - Permanent - £26,000 A opportunity has arisen for a Customer Service Coordinator to join my client, a House Builder, based in the Derby area. This role involves providing an excellent level of Customer Service meeting needs of homeowners after sales. Duties * Reporting to the Head of department, you will deliver an excellent level of customer care service meeting the needs of homeowner after the sale. * Understanding and discussing defects that arise within the properties to ensure the relevant trades are appointed. * Provide support and advice to sub-contractors. * Speak with Site or Constructions teams as necessary to ensure customers’ queries are answered accurately, efficiently, and consistently. What are they looking for * Experience working within House Building in a similar role or from Property Management / Resident Liaison Officer positions. * Experience using CRM systems and inputting data in an office-based setting is essential. * Excellent communication skills For more information please apply below or contact Chris Ellis at Wheatstone Solutions