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Service EngineerRate £12 per hourLocation site-based Wicker Independent Living, Sheffield S9 – full driving licenceEmployer: Ross CareFull-time, permanentHours: 40 per week Benefits: Pension scheme, Employee Assistance Programme and opportunities for career advancement within Ross Care, the largest NHS Wheelchair provider in the UK.Are you ready to begin a fulfilling career in the rewarding field of mobility and specialised wheelchair provision? At Wicker Independent Living, Sheffield, we’re dedicated to improving lives, and we’re looking for passionate individuals to join our team of specialist wheelchair technicians and advisors. Overview:This role offers an exciting opportunity to combine empathy, technical aptitude, and a desire to make a meaningful difference in people’s lives. As a valued member of our team, you’ll receive comprehensive training and mentorship, equipping you with the skills and expertise to establish a long-term career in mobility and wheelchair provision.Starting with an introductory period shadowing experienced staff and gaining insight into mobility sales and customer service, you will gradually develop specialised technical skills. You’ll be involved in servicing and supplying a wide range of mobility equipment, including wheelchairs, mobility scooters, and care equipment such as hoists and beds, helping to enhance the quality of life for individuals with mobility challenges. Key Responsibilities:<ul><li>Technical Support: Assist senior technicians with troubleshooting, repairs, and routine maintenance of wheelchairs and mobility equipment.</li><li>Customer Service: Deliver exceptional customer service by demonstrating empathy, professionalism, and respect when addressing clients’ inquiries, concerns, and feedback.</li><li>Training and Development: Actively participate in hands-on training and organised sessions to master equipment setup, adjustment, fitting, and maintenance procedures.</li><li>Product Knowledge: Develop an in-depth understanding of a variety of mobility equipment, including wheelchairs, scooters, and walking aids, to help clients make informed choices to select the most suitable equipment for their needs.</li><li>Team Collaboration: Work closely with colleagues and other departments to share knowledge, achieve common goals, and maintain a positive, supportive work environment.</li><li>Documentation and Record-Keeping: Accurately document repairs, maintain job sheets, and monitor inventory levels to ensure efficient workflows and high-quality service.</li><li>Flexibility and Teamwork: Support broader team operations, including assisting in the mobility shop, handling customer deliveries, and adapting to the evolving needs of a small, dynamic team.</li><li>Stocktake: Assist with annual and interim stocktakes as required.</li><li>Safe and accountable: Comply with all company policies and safety stands being fully accountable and trustworthy for all aspects of your role.</li></ul> Location:You will be working in a workshop as part of Wicker Independent Living mobility store and in the community at customer homes and care settings. Opportunities for Development in:<ul><li>Client Consultation: Support the assessment of clients’ mobility needs and recommend tailored wheelchair solutions to ensure optimal comfort, functionality, and mobility for each individual.</li><li>Wheelchair Provision: Support the assessment of clients’ mobility needs and recommend tailored wheelchair solutions to ensure optimal comfort, functionality, and mobility for each individual.</li></ul> Essential Competencies:<ul><li>Strong mechanical aptitude and problem-solving abilities, with a keen interest in learning technical skills related to wheelchair customisation and maintenance.</li><li>Attention to detail and accuracy in performing tasks, with a commitment to upholding quality standards and ensuring client satisfaction.</li><li>A proactive approach to problem solving.</li><li>Strong communication and interpersonal skills, with the ability to build rapport and establish trust with clients and colleagues.</li><li>Ability to work effectively, prioritise tasks, and adapt to changing priorities and deadlines.</li><li>Willingness to undergo training and pursue continuous professional development opportunities in the field of mobility equipment provision.</li></ul> Qualifications<ul><li>Full Driving Licence</li><li>Ideally qualified to GCSE level / NVQ level 1 or equivalent.</li><li>Satisfactory enhanced DBS disclosure</li></ul> Pre-ApplicationWe are happy to arrange opportunity to meet the team to assist you to gain a better understanding of the role prior to application.Ross Care is a Disability Confident Employer and is enthusiastic to make the necessary adjustments to facilitate your success. Please contact us so that we can tailor the application process to your needs. How to ApplyInterested candidates are invited to submit their CV and a cover letter outlining their motivation for applying for this Service Engineer role.

Service Engineer

Our client is a leading provider of healthcare services to children with a range of neurological and mental health conditions. We have an excellent opportunity available for a Clinical Governance and Clinical Audit Lead to join the organisation on a permanent basis. In this role, you will be responsible for developing, implementing, and overseeing the clinical governance framework and clinical audit processes across all clinical areas. This role is essential in ensuring compliance with national standards, promoting evidence-based practice, and fostering a culture of continuous improvement across the organisation. This is a hybrid role with three days a week required onsite in Surrey. We have a salary on offer of c.£60,000. If you have the required experience, please apply or get in touch for more information!<ul><li>Minimum two years of experience working at B7 in a quality or clinical governance management post</li><li>Must be a Registered Nurse with an active PIN</li><li>Strong relationship building skills with both patients and families</li><li>Practical experience in the application of CQC regulations</li></ul>

Clinical Governance and Audit Lead

Qualified Dental Nurse – Central London Central LondonUp to £16 pa 40 hours, Full Time (Permanent) Remit Compass Associates are working with a leading dental group looking to add a Qualified Dental Nurse in the Heart of London. You will be able to offer exceptional patient care, working with in a supportive and caring environment. As a Dental Nurse you will play a crucial role in supporting the clinician and providing great client care to all patients visiting the practice. This is a state-of-the-art place where you will be able to lead and learn from a talented team. The client believes in the highest form of teamwork and delivery, continuing their high standard service.Requirements <ul><li>Certified qualification in dental nursing (e.g., NVQ Level 3 in Dental Nursing or equivalent).</li><li>Registration with the General Dental Council (GDC) or relevant governing body.</li><li>Knowledge of infection control procedures and dental equipment maintenance.</li><li>Previous experience in a modern dental clinic.</li><li>Good communication and interpersonal skills.</li></ul> Location The role is based in City of London and is commutable from Leicester Square, Waterloo, and Liverpool Street station.Recommendations Compass Associates Ltd is acting as a Recruitment Consultancy for this permanent vacancy; we offer £200 worth of John Lewis vouchers for each successful recommendation. Contact Details If you would like to be considered for this exciting opportunity or have any queries about the role, please contact Dario Sterling-Dwen on 023 9231 3044 or email <a href="mailto:dsterlingdwen@compassltd.co.uk" target="_blank">dsterlingdwen@compassltd.co.uk</a>

Dental Nurse

We have an exciting Internal opportunity for a Patient Support Manager to join our Front of House team at The London Clinic, based at our Head Office in London (NW1 4LJ). We are offering a highly competitive salary.Established in 1932, The London Clinic is one of the UK's largest private hospitals, with 8 state-of-the-art facilities, and circa 1350 employees where we are dedicated to providing our patients with expert, individualised treatment and care. Our main hospital spans 8 floors comprising of 150+ patient beds and 10 operating theatres, including a Hybrid theatre and two minimally invasive/day surgery theatres. Speciality areas include, General surgery; ENT; Gynaecology; Hepatobiliary; Neuro-spinal; Ophthalmic; Orthopaedic; Plastic and reconstructive; Robotic; Urology; Vascular &amp; Weight loss surgery (bariatric surgery).Job ProfileThe Patient Support Manager is responsible for the management of a multi-functional administration and reception team, running hospital appointments for outpatients &amp; imaging providing the highest quality patient and customer experience. The post holder will be responsible for overseeing the services provided, ensuring that the required service levels are consistently achieved, and will develop KPIs/Targets and inject energy and drive into the Patient Support Team. The manager will oversee that all enquiries are dealt with effectively to deliver high quality customer service, with appointments for consultations, radiology, therapies, radiotherapy and all outpatient diagnostics are processed, registered and paid or authorised in readiness for the patient visit. The role will focus on continuous process improvement to ensure ease of access to our services for patients, consultants and secretaries. The post holder will have innovative ideas of initiative to drive growth, and will take these through to implementation and measurement of success. <ul><li>Job Type: Permanent, Full Time, 37.5 hours per week.</li><li>Shift Pattern: Monday to Friday. </li><li>Job Location: 1 Park Square West, London, NW1 4LJ with lots of time spent across our buildings on Harley Street and Devonshire Place</li><li>Benefits package: We offer a comprehensive package which includes a contribution pension scheme (total annual contribution up to 20%), Private Medical Healthcare, 33 day's annual leave (inclusive of bank holidays), season ticket travel loan, and a wide range of discounts with a variety of retailers and services. We also offer excellent career development; with clear career pathways and access to further education.</li></ul>Key Duties<ul><li>Manage departmental budgets effectively, develop and implement strategies to increase revenue in line with agreed objectives</li><li>Develop, maintain and grow a high-performance team of receptionists and administrators, including the direct line management of Patient Support Leads</li><li>To energise and motivate staff to create an enthusiastic environment to achieve revenue targets through targeted sales, pricing and delivery activities</li><li>Ensure that team members are fully trained in their areas of expertise and that a continual induction and development program is employed. Create workforce plan and lead on associated recruitment, induction and training activity </li><li>Work with the Patient Support Leads to effectively rota the team shifts and schedule resource across all activities</li><li>Develop and maintain relationships with consultants, secretaries and other stakeholders to enable competitive, smooth, timely and effective service delivery</li><li>To develop and maintain a close working relationship with Clinical Site Office, Billing &amp; Credit, International Office, and Patient Support teams to enhance the pathway for patients and consultants</li><li>Develop and implement performance targets for the Patient Support teams and Leads, measure staff against these by way of formal appraisal, regular one-to one's and quality audits, providing staff with coaching and feedback.</li><li>Ensure fit for purpose measures are in place to report on performance at daily, weekly and monthly intervals, as required</li></ul>Skills &amp; Experience<ul><li>Proven management experience in a target driven administration team</li><li>Previous experience in a healthcare setting and medical environment desirable</li><li>Significant experience of change management, developing training programs, and implementing SLAs/KPIs to drive performance</li><li>Ability to highly motivate a large team and lead a team to deliver objectives and achieve targets</li><li>Relationship building with both internal and external stakeholders, up to and including at a senior level</li><li>Expertise in developing, implementing and continually monitoring fit for purpose operational processes</li></ul>The London Clinic has charitable status which is fundamental to our identity and how we operate, enabling our teams to invest in treatments, technology and facilities that benefit our patients, staff and the wider community.We are committed to safeguarding and protecting all adults at risk, children and young people by implementing robust safer recruitment practices during our selection process. Pre-employment checks are undertaken in accordance with industry standards and regulations, and successful applicants may be required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS). If you would like further information about our safer recruitment policy then please contact a member of our recruitment team.The London Clinic is proud of its diverse workforce and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. We absolutely welcome applicants from underrepresented groups; if you think you have the skills and experience for the job, please apply - we would love to hear from you regardless of your background.

Patient Support Manager - Outpatient & Imaging

The Company:The hospital is located near Darlington, County Durham, and provides individualized treatment and care for adults with mental health needs.The Role:Lead Occupational Therapist (37.5 hours, Permanent - Full Time)As the Lead Occupational Therapist, you will provide clinical, professional, and operational leadership for the OT service. You'll ensure OT services support the hospital’s objectives while working closely with multi-disciplinary colleagues to integrate patient care. Responsibilities include advanced OT assessments, treatments, managing patient care, ensuring standards and governance requirements are met, overseeing student placements, and contributing to quality improvement initiatives.The Ideal Candidate:<ul><li>Qualified Occupational Therapist with significant experience.</li><li>Proven leadership skills in managing and delivering OT services.</li><li>Strong knowledge of COT Standards for Practice, Code of Ethics, and Clinical Governance.</li><li>Experience in working with multi-disciplinary teams.</li><li>Ability to support student placements and provide clinical guidance.</li></ul>Benefits:<ul><li>Competitive salary &amp; enhanced pay for weekend work.</li><li>Coverage of disclosure check cost.</li><li>Comprehensive induction and ongoing training.</li><li>25 days annual leave, plus bank holidays, increasing with service.</li><li>Birthday holiday (extra day off for your birthday).</li><li>Free on-site parking.</li><li>Access to on-site gym.</li><li>Online benefits &amp; cashback rewards.</li><li>Cycle to work scheme.</li><li>Pension scheme.</li><li>Local rewards &amp; recognition program.</li><li>Excellent staff break facilities in a bespoke staff lounge.</li></ul>

Senior Occupational Therapist

Our client is a leading provider of healthcare services to children with a range of neurological and mental health conditions. We have an excellent opportunity available for a Quality, Risk, Patient Safety and Patient Experience Lead to join the organisation on a permanent basis. In this role, you will be an integral part of the nursing leadership team and will be responsible for ensuring the highest standards of quality and safety are maintained across all services. You will be working closely with multi-disciplinary teams to build a culture of continuous improvement and excellence in care delivery. This is a hybrid role with three days a week required onsite in Surrey. We have a salary on offer of c.£60,000. If you have the required experience, please apply or get in touch for more information!<ul><li>Minimum two years of experience working at B7 in a quality or risk management post</li><li>Must be a Registered Nurse with an active PIN-</li><li>Strong relationship building skills with both patients and families</li><li>Practical experience in the application of CQC regulations</li></ul>

Quality, Risk, Patient Safety & Experience Lead

Planet pharma and I are partnered with a CRO who are seeking Paediatric nursed to carry out home visits with patients to assist with an ongoing decentralised clinical trial. This role would be on an Ad-Hoc Basis and can work alongside other roles – this is a chance to be involved in some groundbreaking and life changing trials and further your professional experience. Requirements:<ul><li>Must be registered Paediatric/Adult Nurse with the NMC.</li><li>BLS certificate (or willing to complete before start date)</li><li>Paediatric/Adult Venepuncture</li></ul> I think you’d be a great fit and this client is offering a great hourly rate and future potential ad hoc work available. If you'd like to hear more about the role and discuss an application, Click APPLY or reach out directly with your CV and a good time to speak at <a href="mailto:oloveland@planet-pharma.co.uk" target="_blank">oloveland@planet-pharma.co.uk</a> . About Planet Pharma: Planet Pharma is an American parented Employment Business/Agency that provides global staffing services with its head-quarters in Chicago and our EMEA regional office located in Central London. We have invested significantly in creating a robust international platform that enables us to work compliantly in 30+ countries with a current network of 2500+ active contractors globally as well as a very strong permanent / direct hire recruitment offering. Our specialist knowledge and close relationships with our clients and the wider industry really makes us unique in our field. Just recently we were recognised by FORBES as the 17th best professional staffing firm, and have won multiple awards from industry accredited bodies for our commitment to excellence and service delivery. We have extensive functional expertise including: Regulatory Affairs, Pharmacovigilance, QA, QC, Submissions experts, Clinical development, Quality, Biostatistics, and Medical Affairs / Writing. We are an equal opportunities Recruitment Business and Agency. We welcome applications from all suitably qualified candidates regardless of their race, sex, disability, religion/belief, sexual orientation or age. <a href="http://www.planet-pharma.com" target="_blank">www.planet-pharma.com</a>

Pediatric Study Nurse

Planet Pharma are partnered with a leading Mobile Research client who is urgently seeking to hire a Paediatric nurse in Belfast on an ad hoc basis. Key Responsibilities: <ul><li>To conduct Medical Assessment/observations on patients who are who apart of specific clinical trials. </li><li>Making sure patients are comfortable and receiving the best care possible while on a clinical study </li></ul> Key Requirements: <ul><li>Qualified Nurse in the UK - with current skills below on Paediatric paitents </li><li>OR Qualified Paediatric nurse in the UK </li><li>Phlebotomy skills (Venepuncture) and handling, processing of blood. </li><li>Sub cutaneous injections </li><li>ECGs, observations and taking specimen collections</li><li>Cannulation and administration of Intravenous Therapies </li><li>Experience working with central venous access </li><li>Must have a driving license and a car</li></ul> About Planet Pharma: Planet Pharma is an American parented Employment Business/Agency that provides global staffing services with its head-quarters in Chicago and our EMEA regional office located in Central London. We have invested significantly in creating a robust international platform that enables us to work compliantly in 30+ countries with a current network of 2500+ active contractors globally as well as a very strong permanent / direct hire recruitment offering. Our specialist knowledge and close relationships with our clients and the wider industry really makes us unique in our field. Just recently we were recognised by FORBES as the 17th best professional staffing firm, and have won multiple awards from industry accredited bodies for our commitment to excellence and service delivery. We have extensive functional expertise including: Regulatory Affairs, Pharmacovigilance, QA, QC, Submissions experts, Clinical development, Quality, Biostatistics, and Medical Affairs / Writing. We are an equal opportunities Recruitment Business and Agency. We welcome applications from all suitably qualified candidates regardless of their race, sex, disability, religion/belief, sexual orientation or age. <a href="http://www.planet-pharma.com" target="_blank">www.planet-pharma.com</a> Please click ‘apply’ or contact Charlotte Fagan (Recruitment Manager) at Planet Pharma for more information: E: <a href="mailto:cfagan@planet-pharma.co.uk" target="_blank">cfagan@planet-pharma.co.uk</a>T: +442070764110

URGENT HIRE - Paediatric Nurse

Sales Manager | Seaham - Sunderland | Competitive salary plus excellent benefits | Permanent - Full time Due to period of innovation, Spire Healthcare's North East hub are recruiting for a Sales Manager to lead our patient ‘self pay’ team. We are looking for driven, customer focused individuals to join our team on a full time and permanent basis. Full training will be provided and this is a real opportunity to develop your career in an organisation where looking after you is what we do best. Shift patterns will vary between 8am and 7pm Monday to Friday and a half day on occasional Saturday's. Please note - induction will be full time for a minimum of 4 weeks (9am to 5pm) - please only apply if you are able to commit to these shifts. Duties and responsibilities:<ul><li>To manage and lead within a team of multi-skilled administrators and team leaders, who can adapt to the demands of the business and to drive operational performance</li><li>To adhere to HR policies and procedures within the self-pay team, including managing sickness, annual leave and performance management</li><li>Ensure all team leaders and administrators within the team have monthly 1-2-1’s and feedback sessions and EE’s set</li><li>Ensure all calls are answered in a timely manner in line with operational KPI, delivering high standards of customer service at all times. Carry out quality assessments regularly and give feedback to the team</li><li>Plan the workforce in line with activity and to ensure the timely management of all administrative tasks associated with self-pay</li><li>To work through and process KPI’s weekly and get to the root of any process issues that will then improve the scores</li><li>To ensure all necessary spreadsheets, systems and processes are updated throughout the working day and to provide the Self-Pay Manager, Director of Shared Services, SMT and HoDs with any data as required</li><li>Attend and contribute to regular departmental meetings and keep up to date on all hospital/support centre matters relating to patient administration.</li></ul> Who we're looking for:<ul><li>Support other staff in the performance of the duties and establish good working relationships with colleagues and other Spire Healthcare staff</li><li>Promoting effective lines of communication throughout the working environment</li><li>Continuously improving both oneself and the team to deliver on the key tasks and objectives identified in Enabling Excellence reviews</li><li>Attend training events and meetings in order to acquire the knowledge and skill that have been identified as making the post holder particularly successful</li><li>Perform all duties in accordance of hospital policies</li><li>Attend all mandatory training sessions and any other training and development courses as required</li></ul> Benefits:We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:<ul><li>35 days annual leave inclusive of bank holidays</li><li>Employer and employee contributory pension with flexible retirement options</li><li>‘Spire for you’ reward platform - discount and cashback for over 1000 retailers</li><li>Free Bupa wellness screening</li><li>Private medical insurance</li><li>Life assurance</li></ul> Our ValuesWe are extremely proud of our heritage in private healthcare and of our values as an organisation:<ul><li>Driving clinical excellence</li><li>Doing the right thing</li><li>Caring is our passion</li><li>Keeping it simple</li><li>Delivering on our promises</li><li>Succeeding and celebrating together</li></ul> Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. For further information about this role or for an informal conversation about the range of career options available with Spire please contact David Fazakerley - <a href="mailto:David.Fazakerley@spirehealthcare.com" target="_blank">David.Fazakerley@spirehealthcare.com</a>

Self-Pay Manager

(Psychologist in Neuropsychology) Clinical Lead/ABILocation: HybridReports To: Head of Quality and Clinical AssuranceFull-Time Permanent Position Are you a clinical professional passionate about delivering therapeutic excellence in health and social care? Join us as our ABI Clinical Lead and play a pivotal role in shaping high-quality, person-centred care across our ABI portfolio. As the Clinical Lead, you’ll drive clinical quality, support operational teams, and lead a multidisciplinary team to deliver exceptional outcomes for the people we support. Your expertise will ensure compliance with regulatory standards and foster a culture of innovation and continuous improvement. Key Responsibilities<ul><li>Clinical Oversight: Ensure care delivery aligns with NICE guidelines, regulatory standards, and best practices.</li><li>Team Leadership: Guide and develop a team of nurses and therapists to deliver outstanding clinical support.</li><li>Quality &amp; Compliance: Monitor service performance and implement strategies for improvement.</li><li>Collaboration: Work closely with operational leaders to integrate clinical excellence into service delivery.</li><li>Innovation: Develop and deliver training, policies, and therapeutic programmes to advance care quality.</li></ul> What We’re Looking For<ul><li>A recognised healthcare qualification (e.g.Psychologist in Neuropsychology, Nursing) and registration with a relevant professional body.</li><li>Experience in clinical leadership within ABI or complex care settings.</li><li>Strong analytical and problem-solving skills, with a focus on data-driven decision-making.</li><li>Excellent communication and interpersonal skills, with the ability to engage stakeholders at all levels.</li><li>A proactive and ethical approach to leadership, committed to continuous professional development.</li></ul> What’s in It for You?<ul><li>A rewarding role with the opportunity to make a meaningful impact.</li><li>A supportive and inclusive work environment that values your expertise.</li><li>Professional development and opportunities to advance your career.</li><li>Competitive salary and benefits package.</li></ul> Lead the way in clinical excellence and therapeutic innovation. Apply now!

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