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Park Homes UK Ltd is a leading care home group of compassionate care homes dedicated to enhancing the quality of life for our residents. We pride ourselves on delivering exceptional care tailored to the individual needs of each resident in a supportive and nurturing environment. As we continue to innovate and evolve, we are seeking a dynamic individual to join our team as a Digital Care Coordinator. Role Overview:
As a Digital Care Coordinator, you will play a pivotal role in enhancing the efficiency and effectiveness of care delivery through the integration of digital technologies. You will work closely with our care staff and management team to optimise our digital care systems, ensuring seamless communication, documentation, and coordination across all levels of care provisions, enhancing resident outcomes. Key Responsibilities:
Collaborate with management to identify areas for change within our digital care systems that align with the organisation's objectives and values.
Maintain and develop our digital care systems, including electronic health records (EHR) and communication platforms, ensuring compliance with regulatory requirements and best practices.
Provide training and support to care staff on the use of digital care tools and technologies, promoting proficiency and confidence in their utilisation recommending innovative solutions to enhance care delivery and resident outcomes.
Monitor and evaluate the effectiveness of digital care systems, identifying opportunities for improvement and optimisation.
Serve as a liaison between care staff, residents, families, and external stakeholders to facilitate communication and information sharing through digital channels.
Collaborate with IT and support teams to troubleshoot technical issues and ensure uninterrupted access to digital care resources. Qualifications:
Previous experience in a healthcare or long-term care setting, with familiarity in digital care systems preferred.
NVQ3/ 5 In Health and Social Care Desirable
Previous experience updating care plans and care records
Excellent communication and interpersonal skills, with the ability to effectively train and support staff in the use of digital tools.
Detail-oriented with strong organisational and problem-solving abilities.
Proven ability to work collaboratively in a team environment and adapt to changing priorities. You will be required to have a driving licence for this role as this will require visits to homes within our group. Join our team and make a meaningful difference in the lives of our residents through the power of digital innovation. If you are passionate about leveraging technology to enhance care delivery and improve outcomes, we want to hear from you!

Digital Care Coordinator

Salary: £25k per year + Profit Share Bonus Scheme
Reference: AYLESBURY/CC/99 Care Coordinator Location: Aylesbury Job Type: Permanent Full Time Salary: £25,000 + Profit Share Bonus Scheme Job Reference: AYLESBURY/CC/99 This is an exciting opportunity to join our friendly and fast-paced homecare team covering the Aylesbury area. We have a large homecare office based in Aylesbury that cover Bury St Edmunds and Cambridge and this role would be part of the team responsible for overseeing the Aylesbury area. If you’re motivated by making a difference in people’s lives and passionate about providing good care, then this could be the role for you. Benefits of working with Nurseplus as a Care Coordinator: Salary £25,000 + Profit Share Bonus Scheme
A structured pathway for your career development
Contributory pension scheme
Company Healthcare scheme
Company discounts scheme for high street retailers
Your birthday off
Cycle to work scheme
Generous maternity and paternity benefits The main duties of the Care Coordinator role include: Be the first point of contact for both new and existing Service Users and Care Workers.
Effectively handle initial enquiries from prospective service users and their families.
Rostering staff to provide a safe delivery of service to clients.
Liaise with other professionals involved in service users' care.
Assisting with recruiting new care workers to the team.
Monitor care workers and carry out supervisions and appraisals.
Supporting the effective handling of safeguarding, incidents, and complaints as required.
Ensure the service is working within the standards expected by the CQC. What we are looking for in a successful candidate: A full UK driving license is essential
A good communicator with the ability to build and maintain strong relationships.
Flexible to cope with changing demands and priorities, remaining calm under pressure.
Well organised with the ability to multitask.
A Friendly, confident and helpful telephone manner.
A person with a strong focus on teamwork, and also have the ability to work independently and apply initiative.
A person with a positive, focused attitude to enable targets to be met and exceeded. About us Nurseplus is a national company with a network of branches across the UK. We are committed to supporting our workforce to ensure they have the right skills to do their job and enable them to develop themselves and their careers. INDPRM

Care Coordinator

Salary: £27.5k - 30k per year + Profit Share Bonus Scheme
Reference: EXETER/SCC/99 Senior Care Coordinator Location: Exeter Job Type: Permanent Full Time Salary: £27,500 to £30,000 + Profit Share Bonus Scheme Job Reference: EXETER/SCC/99 This is an exciting opportunity to join our friendly and fast-paced homecare team covering the Exeter area. We have a large homecare office based in Exeter that covers Exmouth, Honiton and Sidmouth and this role would be part of the team responsible for overseeing the Exeter area. If you’re motivated by making a difference in people’s lives and passionate about providing good care, then this could be the role for you. Benefits of working with Nurseplus as a Senior Care Coordinator: Salary £27,500 to £30,000 + Profit Share Bonus Scheme
A structured pathway for your career development
Contributory pension scheme
Company Healthcare scheme
Company discounts scheme for high street retailers
Your birthday off
Cycle to work scheme
Generous maternity and paternity benefits The main duties of the Senior Care Coordinator role include: Be the first point of contact for both new and existing Service Users and Care Workers.
Effectively handle initial enquiries from prospective service users and their families.
Rostering staff to provide a safe delivery of service to clients.
Liaise with other professionals involved in service users' care.
Assisting with recruiting new care workers to the team.
Monitor care workers and carry out supervisions and appraisals.
Supporting the effective handling of safeguarding, incidents, and complaints as required.
Ensure the service is working within the standards expected by the CQC. What we are looking for in a successful candidate: A full UK driving license is essential
A good communicator with the ability to build and maintain strong relationships.
Flexible to cope with changing demands and priorities, remaining calm under pressure.
Well organised with the ability to multitask.
A Friendly, confident and helpful telephone manner.
A person with a strong focus on teamwork, and also have the ability to work independently and apply initiative.
A person with a positive, focused attitude to enable targets to be met and exceeded. About us Nurseplus is a national company with a network of branches across the UK. We are committed to supporting our workforce to ensure they have the right skills to do their job and enable them to develop themselves and their careers. INDPRM

Salary: £25k per year + Profit Share Bonus Scheme
Reference: EXETER/CC/99 Care Coordinator Location: Exeter Job Type: Permanent Full Time Salary: £25,000 + Profit Share Bonus Scheme Job Reference: EXETER/CC/99 This is an exciting opportunity to join our friendly and fast-paced homecare team covering the Exeter area. We have a large homecare office based in Exeter that covers Exmouth, Honiton and Sidmouth and this role would be part of the team responsible for overseeing the Exeter area. If you’re motivated by making a difference in people’s lives and passionate about providing good care, then this could be the role for you. Benefits of working with Nurseplus as a Care Coordinator: Salary £25,000 + Profit Share Bonus Scheme
Company incentive schemes
A structured pathway for your career development
Contributory pension scheme
Company Healthcare scheme
Company discounts scheme for high street retailers
Your birthday off
Cycle to work scheme
Generous maternity and paternity benefits The main duties of the Care Coordinator role include: Be the first point of contact for both new and existing Service Users and Care Workers.
Effectively handle initial enquiries from prospective service users and their families.
Rostering staff to provide a safe delivery of service to clients.
Liaise with other professionals involved in service users' care.
Assisting with recruiting new care workers to the team.
Monitor care workers and carry out supervisions and appraisals.
Supporting the effective handling of safeguarding, incidents, and complaints as required.
Ensure the service is working within the standards expected by the CQC. What we are looking for in a successful candidate: A full UK driving license is essential
A good communicator with the ability to build and maintain strong relationships.
Flexible to cope with changing demands and priorities, remaining calm under pressure.
Well organised with the ability to multitask.
A Friendly, confident and helpful telephone manner.
A person with a strong focus on teamwork, and also have the ability to work independently and apply initiative.
A person with a positive, focused attitude to enable targets to be met and exceeded. About us Nurseplus is a national company with a network of branches across the UK. We are committed to supporting our workforce to ensure they have the right skills to do their job and enable them to develop themselves and their careers. INDPRM

Benefits:
* Up to £29k (dependent on experience)
* 25 days plus Bank Holiday
* Life Insurance x4
* Westfield Health
* Company Bonus Scheme
* Pension Elevation Recruitment group are working on an exciting opportunity for a Customer Care Coordinator, to work with an established and growing manufacturer in Rotherham. Your main role will be to deliver outstanding customer service and support to guarantee customer satisfaction and loyalty across the business. You'll be the go-to person for customers, handling their queries, sorting any issues, and making sure they have a positive experience every step of the way. This role would really suit a hands on, adaptable individual who is open to the change of a growing business. Responsibilities of the Customer Care Coordinator:
* Building relationships with customers, understanding their needs and delivering a good service at all times
* Answering calls and emails promptly and professionally
* Input orders accurately into the ERP system
* Processing orders and keep customers informed about shipping dates, potential delays, and any additional information
* Generate invoices and coordinating with couriers as necessary
* Log all customer feedback, process returns efficiently and keep customers informed
* Develop an understanding of the company's products or services, staying updated on features, pricing, promotions, and policies to offer accurate information and make suitable recommendations to customers
* Collaborate with and support other teams, including sales, purchasing, and technical support, to address customer issues and contribute to enhancing overall customer care processes Requirements of the Customer Care Coordinator:
* Excellent customer service skills/experience, preferably in a fast-paced environment
* Exceptional communication skills, both written and verbal
* Strong problem-solving and organisational skills
* Ability to multitask and prioritise workload
* Proficiency in Microsoft Office If you are passionate about customer service and are looking for a challenging and rewarding career, we encourage you to apply for this exciting opportunity. Job Types: Full-time, Permanent Pay: £26,000.00-£29,000.00 per year Benefits:
* Company pension
* Life insurance
Schedule:
* Monday to Friday Ability to commute/relocate:
* Rotherham, South Yorkshire: reliably commute or plan to relocate before starting work (required) Work Location: In person

Customer Care Coordinator

Salary: £26k per year + Profit Share Bonus Scheme
Reference: PLYMOUTH/CC/99 Care Coordinator Location: Plymouth Job Type: Permanent Full Time Salary: £26,000 + Profit Share Bonus Scheme Job Reference: PLYMOUTH/CC/99 This is an exciting opportunity to join our friendly and fast-paced homecare team covering the Plymouth area. We have a large homecare office based in Plymouth that covers Plympton, Plymstock and Saltash and this role would be part of the team responsible for overseeing the Plymouth area. If you’re motivated by making a difference in people’s lives and passionate about providing good care, then this could be the role for you. Benefits of working with Nurseplus as a Care Coordinator: Salary £26,000 + Profit Share Bonus Scheme
A structured pathway for your career development
Contributory pension scheme
Company Healthcare scheme
Company discounts scheme for high street retailers
Your birthday off
Cycle to work scheme
Generous maternity and paternity benefits The main duties of the Care Coordinator role include: Be the first point of contact for both new and existing Service Users and Care Workers.
Effectively handle initial enquiries from prospective service users and their families.
Rostering staff to provide a safe delivery of service to clients.
Liaise with other professionals involved in service users' care.
Assisting with recruiting new care workers to the team.
Monitor care workers and carry out supervisions and appraisals.
Supporting the effective handling of safeguarding, incidents, and complaints as required.
Ensure the service is working within the standards expected by the CQC. What we are looking for in a successful candidate: A full UK driving license is essential
A good communicator with the ability to build and maintain strong relationships.
Flexible to cope with changing demands and priorities, remaining calm under pressure.
Well organised with the ability to multitask.
A Friendly, confident and helpful telephone manner.
A person with a strong focus on teamwork, and also have the ability to work independently and apply initiative.
A person with a positive, focused attitude to enable targets to be met and exceeded. About us Nurseplus is a national company with a network of branches across the UK. We are committed to supporting our workforce to ensure they have the right skills to do their job and enable them to develop themselves and their careers. INDPRM

Care Coordinator Make your application after reading the following skill and qualification requirements for this position.
Location: Plymouth
Job Type: Permanent Full Time
Salary: £26,000 + Profit Share Bonus Scheme
Job Reference: PLYMOUTH/CC/99
This is an exciting opportunity to join our friendly and fast-paced homecare team covering the Plymouth area. We have a large homecare office based in Plymouth that covers Plympton, Plymstock and Saltash and this role would be part of the team responsible for overs...

Customer Care Coordinator - New Homes Greater Manchester We are looking to pay a salary of £23,000 - £28,000 DOE. Monday – Friday working standard office hours with an early finish on a Friday. TSR are currently recruiting for an experienced Customer Care Coordinator for a top new build housing developer based in Greater Manchester. This is a permanent role and we are looking for candidates who have Housing experience as well as high levels of Customer Service skills. The main purpose of the role is to provide an efficient and effective customer care service, liaising with customers, contractors, site and management teams whilst maintaining effective working relationships. Duties Liaise with all customers and sub-contractors to establish an excellent after-sales/maintenance response to all complaints/queries.
Answer calls and e-mails from customers regarding their property repairs, dealing with them empathetically, professionally and positively, ensuring their queries are answered and resolved within the agreed timescales
Maintain regular communications/updates with the customers
Always follow the principles set out in the Customer Journey program
Ensure the Customer Journey tracker is viewed daily and upon receipt of the NHBC survey ensure all comments and information is logged
All defect repairs to be logged accurately
Maintain accurate and concise records of all repairs, solutions and notes/comments
Assist the Head of Custom...

Customer Care Coordinator - New Homes

Salary: £25k per year + Profit Share Bonus Scheme
Reference: GLOUCESTER/CC/99 Care Coordinator Location: Gloucester Job Type: Permanent Full Time Salary: £25,000 + Profit Share Bonus Scheme Job Reference: GLOUCESTER/CC/99 This is an exciting opportunity to join our friendly and fast-paced homecare team covering the Gloucester area. We have a large homecare office based in Gloucester that covers Cheltenham, Cirencester and Tewkesbury and this role would be part of the team responsible for overseeing the Gloucester area. If you’re motivated by making a difference in people’s lives and passionate about providing good care, then this could be the role for you. Benefits of working with Nurseplus as a Care Coordinator: Salary £25,000 + Profit Share Bonus Scheme
A structured pathway for your career development
Contributory pension scheme
Company Healthcare scheme
Company discounts scheme for high street retailers
Your birthday off
Cycle to work scheme
Generous maternity and paternity benefits The main duties of the Care Coordinator role include: Be the first point of contact for both new and existing Service Users and Care Workers.
Effectively handle initial enquiries from prospective service users and their families.
Rostering staff to provide a safe delivery of service to clients.
Liaise with other professionals involved in service users' care.
Assisting with recruiting new care workers to the team.
Monitor care workers and carry out supervisions and appraisals.
Supporting the effective handling of safeguarding, incidents, and complaints as required.
Ensure the service is working within the standards expected by the CQC. What we are looking for in a successful candidate: A full UK driving license is essential
A good communicator with the ability to build and maintain strong relationships.
Flexible to cope with changing demands and priorities, remaining calm under pressure.
Well organised with the ability to multitask.
A Friendly, confident and helpful telephone manner.
A person with a strong focus on teamwork, and also have the ability to work independently and apply initiative.
A person with a positive, focused attitude to enable targets to be met and exceeded. About us Nurseplus is a national company with a network of branches across the UK. We are committed to supporting our workforce to ensure they have the right skills to do their job and enable them to develop themselves and their careers. INDPRM

Salary: £25k per year + Profit Share Bonus Scheme
Reference: WORCESTER/CC/99 Care Coordinator Location: Worcester Job Type: Permanent Full Time Salary: £25,000 + Profit Share Bonus Scheme Job Reference: WORCESTER/CC/99 This is an exciting opportunity to join our friendly and fast-paced homecare team covering the Worcester area. We have a large homecare office based in Worcester that covers Droitwich Spa, Redditch and Stratford-upon-Avon and this role would be part of the team responsible for overseeing the Worcester area. If you’re motivated by making a difference in people’s lives and passionate about providing good care, then this could be the role for you. Benefits of working with Nurseplus as a Care Coordinator: Salary £25,000 + Profit Share Bonus Scheme
A structured pathway for your career development
Contributory pension scheme
Company Healthcare scheme
Company discounts scheme for high street retailers
Your birthday off
Cycle to work scheme
Generous maternity and paternity benefits The main duties of the Care Coordinator role include: Be the first point of contact for both new and existing Service Users and Care Workers.
Effectively handle initial enquiries from prospective service users and their families.
Rostering staff to provide a safe delivery of service to clients.
Liaise with other professionals involved in service users' care.
Assisting with recruiting new care workers to the team.
Monitor care workers and carry out supervisions and appraisals.
Supporting the effective handling of safeguarding, incidents, and complaints as required.
Ensure the service is working within the standards expected by the CQC. What we are looking for in a successful candidate: A full UK driving license is essential
A good communicator with the ability to build and maintain strong relationships.
Flexible to cope with changing demands and priorities, remaining calm under pressure.
Well organised with the ability to multitask.
A Friendly, confident and helpful telephone manner.
A person with a strong focus on teamwork, and also have the ability to work independently and apply initiative.
A person with a positive, focused attitude to enable targets to be met and exceeded. About us Nurseplus is a national company with a network of branches across the UK. We are committed to supporting our workforce to ensure they have the right skills to do their job and enable them to develop themselves and their careers. INDPRM

281 Care Coordinator Jobs

281 jobs found