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*Overview:* We are seeking a dedicated Care Coordinator to join our team. The Care Coordinator will play a crucial role in ensuring the smooth coordination and delivery of care services to our clients and line managing our carers. *Working Hours Include:* *Monday to Friday 09:00 - 17:00* *On Call Some Week Days 06:00 - 09:00 or 17:00 - 22:30 (remotely) * *On Call Every Other Weekend 06:00 - 22:30 (remotely) * *Duties to include, but not limited to:* • Compiling rotas for care workers • Assigning care workers to customers, whilst working within our standards • Understanding, organising and recording the availability of all new care workers • Working closely and communicating with other members of the team, professional bodies and family members to ensure the highest quality of care • Managing customer visits and arranging reviews and quality checks • Accepting, allocating and processing referrals for new care packages • Accepting and processing changes and amendments to existing care packages • Managing customer visits and arranging reviews and quality checks • Monitoring quality through ECM records and weekly KPI reports • To maintain a safe working environment for yourself and those around you by following company Health and Safety and other related policies at all times. • To assess, report and record any hazards and risks which may affect the health and safety of yourself and those around you. • To lead by example by promoting and encouraging staff to follow company policies and procedures. *Skills and Qualities:* As a Care Coordinator you will have an excellent telephone manner with good communication, interpersonal and influencing skills. We are looking for a customer focused candidate that has the ability to multi task, prioritise, organise and work well under tight deadlines and pressure. Experience of working in a fast paced, high volume call environment, you will be able to deal with queries and enquiries quickly and efficiently. You must be able to remain calm under pressure and be able to prioritise tasks and communicate effectively with other members of staff, ensuring that information is recorded for future reference and passed to the relevant person in a timely fashion. *Essential qualities*: • Strong I.T. skills • Excellent communication and customer service skills • Experience of managing a busy work load • Ability to work autonomously and be able to analyse a situation and take decisive action in a timely manner • Ability to prioritise tasks • Ability to remain calm under pressure *Desirable:* • Care sector experience • People Planner experience Job Types: Full-time, Permanent Pay: £25,000.00-£26,500.00 per year Benefits:
* Company pension
* On-site parking
Schedule:
* Monday to Friday
* Weekend availability Application question(s):
* Do you have knowledge Gainsborough and Surrounding Villages?
* Do you have experience using the People Planner system? Experience:
* Care: 1 year (required) Licence/Certification:
* Driving Licence and Access to a Car (required) Work Location: In person Expected start date: 20/05/2024

Care Coordinator

Join our compassionate team as an Occupational Therapist dedicated to supporting individuals' mental health and well-being. As an Occupational Therapist, you will play a pivotal role in empowering our service users to lead fulfilling lives. Through personalised assessments and tailored interventions, you will help individuals regain independence, engage in meaningful activities, and achieve their recovery goals. This role offers a unique opportunity to make a tangible difference in the lives of those experiencing mental health challenges within a supportive and inclusive environment. *This post is working 36.25 hours per week Monday to Friday.* *What you will be doing:* * Conducting thorough assessments to identify individual needs and develop personalised support plans. * Providing 1:1 occupational therapy intervention to support service users in achieving their goals. * Collaborating with our multidisciplinary team and external partners to ensure holistic care and support. * Advocating for service users' rights and facilitate access to community resources and services. * Maintaining accurate records and documentation in compliance with organisational standards. * Contributing to the continuous improvement of services through participation in team meetings and training sessions. *What you will need:* * Professional qualification in Occupational Therapy (or evidence that this qualification is soon to be awarded) * Registered with HCPC and BAOT (or evidence that registration is soon to be completed) * Experience working with individuals with mental health difficulties, preferably within a charitable or community-based setting. * Proficiency in conducting needs assessments, goal planning, and providing 1:1 support. * Ability to work collaboratively within a multidisciplinary team and with external stakeholders. * Commitment to promoting recovery-focused and person-centered approaches. * Understanding of the social determinants of mental health and the importance of advocacy and empowerment. * Proficiency in IT systems and willingness to adapt to new technologies. * Experience in delivering group therapy or psychoeducation sessions. * Familiarity with partnership working and coordination with diverse agencies. * Understanding of Recovery principles and social care resources. * Ability to create culturally sensitive approaches and consider holistic needs. If you are passionate about making a positive impact on the lives of individuals with mental health difficulties and share our commitment to promoting recovery and well-being, we encourage you to apply for this rewarding opportunity. Join us in creating a supportive and inclusive community where everyone can thrive. Jami is here for when mental illness and distress make everyday life a struggle. In November 2023 Jami and Jewish Care announced they would become one, to ensure long-term sustainable services for people of all ages in the community. With the combined expertise of Jewish Care and Jami, we can support even more people in their journey to better mental health, providing treatment, support and education to young people, adults, families and community leaders in the Jewish Community. Job Types: Full-time, Permanent Pay: £29,000.00-£32,000.00 per year

Occupational Therapist

*Surrey and Borders Partnership NHS Foundation Trust (SABP) is building a new Mental Health Inpatient Service in Chertsey, Surrey.* Silverwood will contain four adult inpatient wards and is due to open in *Autumn 2024*. Our ambition is to transform inpatient mental healthcare for our local population. The new unit will provide 64 beds all with single ensuite bedrooms, two lounges and a dedicated garden for each ward, as well as a woodland area for supervised walks. For our colleagues working here, there will be access to kitchenettes, a lounge, and a dedicated garden. There will also be an education suite with state-of-the-art digital equipment. This role is a fantastic and exciting opportunity to be part of a new service providing excellent care to our patients within a state-of-the-art facility. You will work with experienced, knowledgeable, dedicated colleagues as part of a multi-disciplinary team. We are developing new ways of working and want you to be part of the team who will provide effective assessment, treatment, and high-quality care to our patients. *Main duties of the job* The post holder will be a core member of the multi-disciplinary team, participating in the provision of on-going assessments, care planning, treatment and support of people with serious and enduring mental health problems and people in crisis. You will be working in an organisation that fosters an inclusive culture, where we will treat each other with compassion and kindness. You will be able to grow your career here and we have dedicated pathways to enable you to do this. We will support your personal and professional growth through our extensive training opportunities. *About you: * * *You will have an NMC Registration as a Nursing Associate* * *You will have a Nursing Associate Foundation Degree* * *You will have Ideally 6 months experience within healthcare setting* Job Type: Permanent Pay: £26,405.00-£28,976.00 per year Ability to commute/relocate: * Chertsey: reliably commute or plan to relocate before starting work (required) Application question(s): * Do you require sponsorship to work in the UK? Experience: * Band 3 or Band 4 level within a Mental Health Setting: 1 year (preferred) Licence/Certification: * Level 5 foundation degree specific to Nurse Associate (preferred) * NMC registration (required) Work authorisation: * United Kingdom (required) Work Location: In person

Nursing Associate (Band 4) Mental Health

If you’re looking for something more: more time, more opportunities and more reward, choose a career with Inspire Neurocare. We have an exciting opportunity for an Occupational Therapist to join our team at our home in Worcester. Our vision is to ensure that our residents will always feel at the heart of what we do and to exceed the expectations all stakeholders. We will be acknowledged as the best provider of neurological care and inspire the best people to come and work with us be excellent and never want to leave. Working with the Therapy Lead, the Occupational Therapist be responsible for the delivery of Occupational Therapy services to all Residents and clients at Inspire Neurocare. You'll provide ongoing monitoring, support and assessment of residents’ physical and psychological needs and participate in assessing, planning, implementation and evaluation of individual treatment and rehabilitation plans liaising other relevant agencies as appropriate. Benefits for you: Generous, above market-rate pay. Contracted hours - full or part time hours available Generous annual leave entitlement Wellbeing and lifestyle support for all staff Quality bonus scheme linked to CQC Rating Continuous training and development. Refer a Friend Bonus - up to £750 per referral *T&amp;Cs Apply Could you be part of our team? For this role, you'll have: Demonstrable experience of working within a specialist neurological environment. Possess an Occupational Therapy qualification and registration. Have an understanding of the statutory duties of local government in social care. Have an understanding of the needs and difficulties of people with neurological problems. Be part of a wider network of Occupational Therapists within the company providing peer group supervision, sharing best practice and innovative ideas for service and professional development. Commitment to make a real difference to the lives of our patients. Excellent communications skills, a great attitude to teamwork and a desire to lead on patient care. Join us at Worcester’s most stunning care service Our specialist service in Worcester is a stylish, modern environment that opened in 2020. In a quiet residential location along the Laughern Brook Trail, it is surrounded by peaceful gardens and pathways. Up to 43 people enjoy spacious ensuite rooms, comfortable shared lounge and dining areas, sleek glass balconies looking onto the Brook, and a state-of-the-art physiotherapy gym. As residents and family members tell us, it has everything that would be on your wishlist for a perfect environment for recovery, and it’s a great place to work. OTIW

*Company benefits* Take the next step in your career now, scroll down to read the full role description and make your application.
To reward the hard work of our fantastic colleagues, we offer an excellent benefits package as per the below:
* Competitive salaries + an additional London allowance of £4,000 per annum added to all permanent posts (pro-rata for part-time roles)\*
* Negotiable relocation allowance
* 25 days’ annual leave (increasing up to 30 with long service), plus bank holidays
* A ‘refer a nurse scheme’ paying £2000 per successful recruit
* Opportunities for continuing professional development (CPD) and training
* Generous company pension scheme with The People’s Pension
* 100% of NMC registration renewal paid (subject to meeting the criteria)
* Travel loan scheme
* Annual staff bonus (discretionary)
* On-site restaurant with subsidised staff meals at breakfast, lunch, and dinner
* Employee Assistance Programme
* Access to Perkbox Medical, which provides 24-hour access to a private GP service
* An extensive Perkbox staff benefits package, offering a comprehensive range of discounts and access to well-being apps
* Free life assurance cover (4x salary)
* Free eye tests and contribution towards the cost of glasses (if required)
* Long service recognition\*
* Enhanced maternity/paternity pay\*
* Long-term disability insurance
*\*Subject to T&amp;Cs*
*About us*
Nightingale Hospital is the only private mental health hospital in Central London, with over 30 years’ experience in delivering specialised, evidence-based treatments in outpatient, day patient and inpatient settings. Our dedicated team of specialists are committed to the diagnosis and treatment of all types of mental health conditions, including eating disorders and addictions. Conveniently located, we are a two-minute walk from Marylebone main line and Underground stations, and within a ten-minute walk of Baker Street and Edgware Road Underground stations.
We are owned by international medical group, Orpea delivering the full spectrum of psychiatric care, high quality care home and rehabilitation services across the globe.
high quality care home and rehabilitation services across the globe.
*About the role: Occupational Therapist*
To manage a caseload of patients with complex needs using evidence based/ patient centred principles to assess, plan, implement and evaluate interventions.
To provide group and individual interventions for a designated caseload.
*Duties and responsibilities*
*1. Main Duties*
1.1.1 To work collaboratively with the patients to identify and select an appropriate specialist intervention plan (group and individual treatments) which aim to achieve therapeutic goals, maximising functional ability and wellbeing and balancing the complex mental health needs
1.1.2 To provide Occupational Therapy interventions as part of their in-patient care in the General Psychiatry inpatient service
1.1.3 To apply a high level of understanding of the effects of complex mental health conditions and provide psychoeducation
1.1.4 To assume professional accountability and responsibility for specific aspects of service delivery.
1.1.5 To provide information, advice, support to carers/families/others as appropriate.
1.1.6 To work in close cooperation with other staff on the therapy department, and with the wider hospital, providing advice and support to other therapists, ward staff and consultant psychiatrists as appropriate
1.1.7 To provide Occupational Therapy in settings most appropriate to the patient/activity e.g. ward, therapy area, community (working flexible hours if required)
1.1.8 To be aware of and make use of specialist occupational therapy assessment tools in order to assess and help to formulate a treatment plan
1.1.9 To monitor, evaluate and modify treatment using outcome measurement tools to ensure effectiveness
1.1.10 To plan and develop opportunities for patients to engage in a group programme and/or individual interventions using graded activity to achieve therapeutic goals
1.1.11 To establish links with local resources that will sustain patient’s recovery and assist in facilitating their timely discharge
1.1.12 To attend regularly and participate actively in a variety of meetings, both clinical and professional, offering verbal reports on treatment interventions and service developments as appropriate
1.1.13 To maintain accurate and up to date written and electronic records and activity data
1.1.14 To provide copies of reports/correspondence to patients consistent with hospital guidelines
1.1.15 To provide specialist 1-1 occupational therapy assessments and occupational therapy reports as required
*2. Communication*
2.1 Maintain a high level of verbal and written communication within the scope of the position
2.2 Polite and approachable manner when dealing with patients, their families and colleagues
2.3 External liaison with other professionals in relation to the position.
2.4 Cover for therapy colleagues during short-term absences
2.5 To liaise with and establish robust communication networks with all multi-disciplinary team members involved in the patients care, providing written reports when appropriate
2.6 To communicate effectively, demonstrating high level skills in order to deliver a timely response to complex clinical issues and overcome barriers of multi-disciplinary working
2.7 To work as a member of a multi-disciplinary team contributing to discussions and decisions regarding patient care and reporting progress/observations from interventions
2.8 To promote awareness of the role of occupational therapy within the service, negotiating priorities where appropriate
2.9 To attend regularly and actively participate in a variety of meetings both clinical and professional offering verbal reports on treatment interventions and service developments as appropriate.
2.10 To be aware of and practice in accordance with Care Quality Commission outcomes
2.11 To communicate appropriately with all patients, young persons and vulnerable adults, and ensure a safe environment is maintained at all times
*3. Quality *
3.1 Knowledge and understanding of Nightingale Hospital values
3.2 Documentation must be presented in accordance with the guidelines of Nightingale Hospital branding
3.3 All tasks and requests relating to the service are completed in a timely and professional manner
3.4 Strict confidentiality in all undertakings in relation to the position must be adhered to at all times
3.5 To participate in any quality audits undertaken by the hospital
*4. Training and Development*
4.1 Responsibility for ensuring completion of mandatory training, including e-learning and breakaway training offered by Nightingale Hospital.
4.2 Regular performance reviews and annual appraisal with the Lead Therapist.
4.3 Identification of any skill deficits which will require some training and support
Participate in receiving clinical supervision and individual supervision.
4.3 Commitment to personal and professional development.
*5. Health and Safety*
5.1 Report any health and safety issues to the Therapy Services Manager that impact on the immediate work environment or patient areas at Nightingale Hospital.
5.2 Be aware of any health and safety policies and procedures relating to the job and use of equipment.
5.3 Knowledge of risk assessment and risk management practice in relation to mental health.
5.4 Be aware of the fire procedure relating to the area and carry the fire alarm key
*6. Other*
6.1 To recognise the importance of customer care and present a positive, courteous and
helpful attitude when dealing with users of the Hospital’s services.
6.3 To present a professional and efficient image at all times.
6.4 To be responsible for reading, understanding and complying with all relevant policies
and procedures.
6.5 To undertake additional duties, as and when required, as directed by your line manager.
Job Type: Full-time
Pay: £37,000.00-£41,000.00 per year
Benefits:
* Bereavement leave
* Canteen
* Company events
* Company pension
* Cycle to work scheme
* Discounted or free food
* Employee discount
* Enhanced maternity leave
* Enhanced paternity leave
* Free flu jabs
* Health &amp; wellbeing programme
* Life insurance
* Private medical insurance
* Referral programme
* Sick pay
* Store discount
* Transport links
Schedule:
* Day shift
* Monday to Friday
* Overtime
* Weekend availability
Supplemental pay types:
* Bonus scheme
* Performance bonus
* Yearly bonus
Experience:
* occupational therepist: 2 years (preferred)
Licence/Certification:
* HCPC (preferred)
Work authorisation:
* United Kingdom (preferred)
Work Location: In person

Quick facts
Job Title: Occupational Therapist
Location: In person, London Local Authority
Contract Duration: 3 months minimum, potential to increase
Salary: £22.82 per hour Job Description Our local authority client is looking for savvy Occupational Therapists. Your role 1. To provide an initial assessment of service users with complex care and therapy needs across the teams within the Access and Independence Service: First Response, Re-ablement and the Assessment Service.
2. Support service users to set client centred goals to promote independence and wellbeing in the home environment. Facilitate service user choice and empowerment through promoting independence, the timely provision of information, advice and support using evidence-based interventions to ensure service users maintain independence for as long as possible.
3. Assessment and provision of equipment to improve independence with activities of daily living and to reduce risk of injury. This includes manual handling assessments to reduce risk of injury to service users and carers and, where feasible, reduce packages of care for single handed care.
4. To independently manage a caseload, utilising effective prioritisation, delegation and time management skills to enable effective throughput of service users.
5. To identify service users appropriate for Continuing Health Care to manage complex health needs
6. To identify Safeguarding concerns, complete thorough risk assessment and refer where appropriate to services to manage risk of harm to service users. This includes situations where people may be neglected or abused in accordance with the Inter-Agency Policy and Procedures for Safeguarding Adults
7. To assess capacity and ability to make informed decisions relating to assessment process as per Care and Mental Capacity Act.
8. To ensure cost effective service provision and make recommendations for specialist equipment and adaptations in accordance with eligibility criteria and departmental guidelines.
9. To complete carers assessments to support informal carers in their role and manage risk of carer breakdown
10. To keep accurate and up to date case records and written reports using council’s IT systems and in line with statutory and local protocols. Ensure the highest level of data quality for all information recorded, ensuring that the information is consistently timely, accurate and complete to ensure the service meets the Professions and statutory recording requirements, including case recording on Mosaic.
11. To ensure confidentiality on all matters relating to service users and information obtained during employment, and not to release such information to anyone else other than those acting in an authorised official capacity in accordance with the Data Protection Act and Caldicott Guidance.
12. To develop and maintain effective working relationships across services within Adult Social Care, as well as other specialist agencies including Acute Hospital NHS trusts, Mental Health service, D/Ns, GPs, voluntary organisations and independent care service providers.
13. To promote the service to other organisations and appropriate personnel and provide guidance and information concerning Occupational Therapy service provision to other agencies, e.g. Housing Associations, Carer Agencies.
14. To provide regular supervision and participate in the professional development of OT Assistants and other junior members of the team. This includes assisting in the training of Occupational Therapy student and in staff induction programs.
15. To recommend changes in the Occupational Therapy role and service where appropriate. To act as a skills resource for other professionals across Adult social care and partner services when required About you You will need to have 5 years' referencing. If you don't have this to hand, we can do this for you but it takes 1-2 weeks to complete. WEEKLY PAY!! Please only apply if you're experienced and able to see the placement through.

Location: Alcester Applying for this role is straight forward Scroll down and click on Apply to be considered for this position. The Role: Are you an experienced Care Coordinator looking for a new opportunity? Due to continued growth and expansion we are looking for a Care Coordinator to join the coordination team. Supporting the Live-In Care service this role is an integral part of the success of the whole region. As a Care Coordinator you will manage and monitor the delivery of a high-quality care service with responsibility for the deployment and management of all our Live-In Carers. You will ensure that an exceptional and consistent service is offered to our customers while supporting the Live-In Care Manager in the day to day operations of their region. Main Responsibilities:
Manage customer and carer queries and action effectively and efficiently
Provide Managers with up to date information on carer availability, contact information and support with queries
Manage and maintain customer and carer files
Support in the recruitment of carers from the UK and internationally.
Schedule placements for carers ensuring customers and carers are effectively matched
Who you are: The working environment is fast-paced and requires individuals that are driven, motivated, have strong customer service skills and can influence others. You will have experience of customer care, handling complaints and problem solving and be able to demonstrate attention to detail and strong organisational skills. You will also be proficient in Microsoft Word, Excel and be IT literate in several database systems. In return we offer a competitive salary and the following benefits: No requirement to deliver hands on care
23 days annual leave plus 8 days Bank Holidays
Access to an Employee Assistance programme
A professional but fun and social team environment
Ongoing mentoring and training
Eligibility to apply for a Blue Light Card Helping Hands is committed to promoting a diverse and inclusive workforce as we believe this develops a comfortable working environment for all our staff. All applications will be treated fairly in line with our Equality and Diversity Policy. Ref: CM001

Live In Care Coordinator

*Company benefits* Please read the following job description thoroughly to ensure you are the right fit for this role before applying. To reward the hard work of our fantastic colleagues, we offer an excellent benefits package as per the below:
* Competitive salaries + an additional London allowance of £4,000 per annum added to all permanent posts (pro-rata for part-time roles)\*
* Negotiable relocation allowance
* 25 days’ annual leave (increasing up to 30 with long service), plus bank holidays
* A ‘refer a nurse scheme’ paying £2000 per successful recruit
* Opportunities for continuing professional development (CPD) and training
* Generous company pension scheme with The People’s Pension
* 100% of NMC registration renewal paid (subject to meeting the criteria)
* Travel loan scheme
* Annual staff bonus (discretionary)
* On-site restaurant with subsidised staff meals at breakfast, lunch, and dinner
* Employee Assistance Programme
* Access to Perkbox Medical, which provides 24-hour access to a private GP service
* An extensive Perkbox staff benefits package, offering a comprehensive range of discounts and access to well-being apps
* Free life assurance cover (4x salary)
* Free eye tests and contribution towards the cost of glasses (if required)
* Long service recognition\*
* Enhanced maternity/paternity pay\*
* Long-term disability insurance *\*Subject to T&amp;Cs* *About us* Nightingale Hospital is the only private mental health hospital in Central London, with over 30 years’ experience in delivering specialised, evidence-based treatments in outpatient, day patient and inpatient settings. Our dedicated team of specialists are committed to the diagnosis and treatment of all types of mental health conditions, including eating disorders and addictions. Conveniently located, we are a two-minute walk from Marylebone main line and Underground stations, and within a ten-minute walk of Baker Street and Edgware Road Underground stations. We are owned by international medical group, Orpea delivering the full spectrum of psychiatric care, high quality care home and rehabilitation services across the globe. high quality care home and rehabilitation services across the globe. *About the role: Occupational Therapist* To manage a caseload of patients with complex needs using evidence based/ patient centred principles to assess, plan, implement and evaluate interventions. To provide group and individual interventions for a designated caseload. *Duties and responsibilities* *1. Main Duties* 1.1.1 To work collaboratively with the patients to identify and select an appropriate specialist intervention plan (group and individual treatments) which aim to achieve therapeutic goals, maximising functional ability and wellbeing and balancing the complex mental health needs 1.1.2 To provide Occupational Therapy interventions as part of their in-patient care in the General Psychiatry inpatient service 1.1.3 To apply a high level of understanding of the effects of complex mental health conditions and provide psychoeducation 1.1.4 To assume professional accountability and responsibility for specific aspects of service delivery. 1.1.5 To provide information, advice, support to carers/families/others as appropriate. 1.1.6 To work in close cooperation with other staff on the therapy department, and with the wider hospital, providing advice and support to other therapists, ward staff and consultant psychiatrists as appropriate 1.1.7 To provide Occupational Therapy in settings most appropriate to the patient/activity e.g. ward, therapy area, community (working flexible hours if required) 1.1.8 To be aware of and make use of specialist occupational therapy assessment tools in order to assess and help to formulate a treatment plan 1.1.9 To monitor, evaluate and modify treatment using outcome measurement tools to ensure effectiveness 1.1.10 To plan and develop opportunities for patients to engage in a group programme and/or individual interventions using graded activity to achieve therapeutic goals 1.1.11 To establish links with local resources that will sustain patient’s recovery and assist in facilitating their timely discharge 1.1.12 To attend regularly and participate actively in a variety of meetings, both clinical and professional, offering verbal reports on treatment interventions and service developments as appropriate 1.1.13 To maintain accurate and up to date written and electronic records and activity data 1.1.14 To provide copies of reports/correspondence to patients consistent with hospital guidelines 1.1.15 To provide specialist 1-1 occupational therapy assessments and occupational therapy reports as required *2. Communication* 2.1 Maintain a high level of verbal and written communication within the scope of the position 2.2 Polite and approachable manner when dealing with patients, their families and colleagues 2.3 External liaison with other professionals in relation to the position. 2.4 Cover for therapy colleagues during short-term absences 2.5 To liaise with and establish robust communication networks with all multi-disciplinary team members involved in the patients care, providing written reports when appropriate 2.6 To communicate effectively, demonstrating high level skills in order to deliver a timely response to complex clinical issues and overcome barriers of multi-disciplinary working 2.7 To work as a member of a multi-disciplinary team contributing to discussions and decisions regarding patient care and reporting progress/observations from interventions 2.8 To promote awareness of the role of occupational therapy within the service, negotiating priorities where appropriate 2.9 To attend regularly and actively participate in a variety of meetings both clinical and professional offering verbal reports on treatment interventions and service developments as appropriate. 2.10 To be aware of and practice in accordance with Care Quality Commission outcomes 2.11 To communicate appropriately with all patients, young persons and vulnerable adults, and ensure a safe environment is maintained at all times *3. Quality * 3.1 Knowledge and understanding of Nightingale Hospital values 3.2 Documentation must be presented in accordance with the guidelines of Nightingale Hospital branding 3.3 All tasks and requests relating to the service are completed in a timely and professional manner 3.4 Strict confidentiality in all undertakings in relation to the position must be adhered to at all times 3.5 To participate in any quality audits undertaken by the hospital *4. Training and Development* 4.1 Responsibility for ensuring completion of mandatory training, including e-learning and breakaway training offered by Nightingale Hospital. 4.2 Regular performance reviews and annual appraisal with the Lead Therapist. 4.3 Identification of any skill deficits which will require some training and support Participate in receiving clinical supervision and individual supervision. 4.3 Commitment to personal and professional development. *5. Health and Safety* 5.1 Report any health and safety issues to the Therapy Services Manager that impact on the immediate work environment or patient areas at Nightingale Hospital. 5.2 Be aware of any health and safety policies and procedures relating to the job and use of equipment. 5.3 Knowledge of risk assessment and risk management practice in relation to mental health. 5.4 Be aware of the fire procedure relating to the area and carry the fire alarm key *6. Other* 6.1 To recognise the importance of customer care and present a positive, courteous and helpful attitude when dealing with users of the Hospital’s services. 6.3 To present a professional and efficient image at all times. 6.4 To be responsible for reading, understanding and complying with all relevant policies and procedures. 6.5 To undertake additional duties, as and when required, as directed by your line manager. Job Type: Full-time Pay: £37,000.00-£41,000.00 per year Benefits:
* Bereavement leave
* Canteen
* Company events
* Company pension
* Cycle to work scheme
* Discounted or free food
* Employee discount
* Enhanced maternity leave
* Enhanced paternity leave
* Free flu jabs
* Health &amp; wellbeing programme
* Life insurance
* Private medical insurance
* Referral programme
* Sick pay
* Store discount
* Transport links
Schedule:
* Day shift
* Monday to Friday
* Overtime
* Weekend availability
Supplemental pay types:
* Bonus scheme
* Performance bonus
* Yearly bonus Experience:
* occupational therepist: 2 years (preferred) Licence/Certification:
* HCPC (preferred) Work authorisation:
* United Kingdom (preferred) Work Location: In person

Job Description
Care Coordinator | Hemel Hempstead | Full Time - Primarily 09:00 to 17:00 with flexibility for 24/7 coverage, including days, nights, weekends, and holidays, to meet the demands of home care | £25,000 – £28,000 per annum
Are you passionate about making a real difference in people's lives?
Do you thrive in a dynamic, supportive environment where your skills are valued and developed?
If so, this is an exciting opportunity for you!
Our client is driven by passion and energy, making things happen every day. They specialise in offering support to individuals of all ages dealing with mental health challenges, learning disabilities, autism, and complex needs.
To thrive in this role, you will be enthusiastic, compassionate, and dedicated to providing high-quality care.
Are you the right person for the job?
At least two years' experience in a care coordinating capacity
Minimum of 2 years’ experience in management organisation
Experience in a supervisory role is desirable
NVQ Level III in Administration/Care management or commitment to undertake
Literacy and numeracy skills for record-keeping and reporting
Understanding of differing physical, psychological, and social needs
Awareness of health and safety requirements and legislation
Strong communication skills and ability to work in a team
Analytical and decision-making abilities
Ability to supervise staff and contribute to budget management
Willingness to work flexible hours
Adaptability and commitment to ongoing training and development
What will your role look like?
Service Users:
Assess and process referrals for new care packages.
Coordinate care worker assignments according to organizational standards
Maintain clear communication with all stakeholders involved in care provision
Manage complex staff rotas to ensure adequate coverage and respond to emergencies promptly
Staff Supervision and Development:
Organise efficient work programs and supervise staff to ensure service objectives are met
Participate in recruitment processes and provide training as needed
Identify and address team developmental needs to maintain high standards of care
Quality Monitoring:
Assist in quality monitoring processes and maintain health and safety records
Monitor service quality and contribute to comprehensive quality assurance measures
Collaborate with the team to uphold standards of excellence in practice
Liaison:
Maintain effective communication with relevant parties to ensure service delivery meets expectations
Administration:
Authorise time sheets, annual leave, and payments for staff
Maintain accurate records in compliance with standards and procedures
Miscellaneous:
Attend meetings, briefings, and training sessions as directed
What can you expect in return?
Mileage – 0.45p/mile for all client visits
28 days annual leave
Weekend On call allowance - £50
Performance-based bonuses: Care Co-ordinators will receive bonuses based on their individual and team performance metrics
Interview process
The process begins with reviewing CVs, followed by initial contact via Zoom or MS Teams. This is succeeded by a face-to-face interview. Then, successful candidates will receive job offer letters, undergo DBS checks and provide references, proceed to contract signing, and finally commence employment.
What’s next? It’s easy! Click “APPLY” now! We can’t wait to hear from you!

Job Description Are you an experienced property or administration professional interested in property sales? If so, our Residential Sales team are looking for a Sales and Client Care Coordinator to join them! Bidwells' Residential team provides an unrivalled service for selling and letting a wide range of property, from new homes and period cottages to town and country houses. Each property is handled by a partner or senior agent with expertise, knowledge and experience of the local market. The Residential Sales team have a reputation for providing a first-class service to its clients, vendors and purchasers alike. The team provides specialist expertise on everything from the valuation of a property, through to the moving in day. Our Sales and Client Care coordinators are the first port of call for vendors who're embarking on their house-buying journey. You will assist the residential sales negotiators with everything from arranging viewings, surveyor visits, liaising with vendors and much more! You must have strong administration skills and must thrive in a busy environment! Taking pride in delivering a memorable and exceptional service is essential. Hours are 9-5:30 Monday to Friday with an additional 1 in every 4 Saturdays, 9-1 (additional pay given) What you’ll be doing:
You’ll be the first point of contact for daily phone and email sales enquiries for the Residential Sales department
In charge of the departments shared inbox
Arranging preview visits, viewings and surveyor visits, liaising with vendors and applicants as necessary
Registering new applicants on the Reapit database and matching their search requirements to the available properties
Regular maintenance and cleansing of the Reapit applicant database and regular dialog with clients
Maintaining, updating and auditing the key list and alarm sheets for active properties. Liaising with vendors for keys
Using OneNote to create a property information page for each new listing
Supporting the viewing guide team with day to day enquiries and updating the viewing diary
Add viewing guide feedback from sales viewings to Reapit
Completions – Key prep / updating records / arranging champagne / key release forms
Ordering / arranging collections of for sale boards
Maintain and update the brochure drawers and back room filing system
Add new brochures to the comparables filing system
Shared responsibility of creating and posting department social media posts
Creation of and sending of Dotmailers bulletins for the departments new instructions, ensuring these have been checked by the sales team for accuracy
Occasional Admin support for the wider team including transcribing, dictations for pitch letters &amp; raising invoices via our Finances team About you:
Strong time management
A Team player
Strong attention to detail
Ability to work in a fast- paced team environment
Strong communication and client interaction skills (communicating via telephone often and via email)
Experience using OneNote, Teams, Outlook &amp; Word What's in it for you?
Competitive Salary: We recognise and reward talent with generous salary and group bonus scheme
Comprehensive Benefits: Including up to 8% matched pension, private medical, medicash plan, your birthday off work and lifestyle discounts and perks
Professional Development: Continuous learning, study support and promotion opportunities
Innovative Culture: Be part of a forward-thinking team at the forefront of industry trends
Family Friendly: We offer enhanced family leave policies to support individuals close to you Bidwells is dedicated to fostering a truly inclusive culture of belonging, where everyone can thrive and succeed as their true and authentic selves at every level. We are committed to equal employment opportunity and positively encourage applications from all suitably qualified and eligible candidates regardless of race, sex, gender, gender identity or expression, disability, age, sexual orientation, transgender status, religion or belief. Flexible working requests are considered from day one. Agencies: Bidwells does not accept unsolicited resumes and will not be responsible for related fees.

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