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Our client is seeking a Customer Service Coordinator to join their team based in Tamworth. You will be responsible for processing customer orders and ensuring that they are accurately entered into the system. You will ensure that all customer inquiries are addressed promptly in a professional and courteous manner, achieving a high level of customer satisfaction.
Please note you must have access to your own transport due to location.
Duties for the Customer Care Coordinator will include but not be limited to the following:
* Obtain and process customer orders via phone, email, or online platforms
* Confirm orders with customers and verify that all necessary information is accurately entered into the system
* Liaise with other departments to ensure that orders are shipped timely and accurately and that stock levels are accurately updated.
* Investigate and resolve customer inquiries regarding order status, shipping, product information, and pricing
* Respond to customer inquiries in a timely and proactive manner.
* Offer product recommendations and alternatives to customers when necessary
* Develop a deep understanding of the company's products and services to provide customers with accurate information and current promotions
* Continuously maintain accurate records of customer interactions and transactions
* Process payments and refunds
The ideal candidate for the Customer Care Coordinator role will have the following:
* Strong problem-solving skills - ability to quickly understand customer inquiries and find solutions
* Attention to detail - ability to accurately enter customer information into the system
* Proactive approach to customer service – taking initiative to resolve customer issues
* Ability to work independently and as part of a team to achieve common goals
* Experience using customer service software and Microsoft Office Suite
* Ability to multitask in a fast-paced environment
* Capable of working under pressure and meeting tight deadlines
Hours for this role are 8:30am - 5:00pm Monday to Friday with an hour for lunch.
In return they offer:
* 25 days holiday plus bank holidays
* Day off for your Birthday
* Free Parking
* Pension
Due to the unprecedented volume of response, we are currently receiving, regrettably we are no longer able to respond to every application individually. If you have not heard back from us within 48 hours, please assume your application for this role has been unsuccessful. We do read each CV carefully and if the situation changes or another potentially suitable role becomes active, we will be back in contact

Customer Care Coordinator

Our client is seeking a Customer Service Coordinator to join their team based in Tamworth. You will be responsible for processing customer orders and ensuring that they are accurately entered into the system. You will ensure that all customer inquiries are addressed promptly in a professional and courteous manner, achieving a high level of customer satisfaction. Please note you must have access to your own transport due to location. Duties for the Customer Care Coordinator will include but not be limited to the following: Obtain and process customer orders via phone, email, or online platforms Confirm orders with customers and verify that all necessary information is accurately entered into the system Liaise with other departments to ensure that orders are shipped timely and accurately and that stock levels are accurately updated. Investigate and resolve customer inquiries regarding order status, shipping, product information, and pricing Respond to customer inquiries in a timely and proactive manner. Offer product recommendations and alternatives to customers when necessary Develop a deep understanding of the company's products and services to provide customers with accurate information and current promotions Continuously maintain accurate records of customer interactions and transactions Process payments and refunds The ideal candidate for the Customer Care Coordinator role will have the following: Strong problem-solving skills - ability to quickly understand customer inquiries and find solutions Attention to detail - ability to accurately enter customer information into the system Proactive approach to customer service – taking initiative to resolve customer issues Ability to work independently and as part of a team to achieve common goals Experience using customer service software and Microsoft Office Suite Ability to multitask in a fast-paced environment Capable of working under pressure and meeting tight deadlines Hours for this role are 8:30am - 5:00pm Monday to Friday with an hour for lunch. In return they offer: 25 days holiday plus bank holidays Day off for your Birthday Free Parking Pension Due to the unprecedented volume of response, we are currently receiving, regrettably we are no longer able to respond to every application individually. If you have not heard back from us within 48 hours, please assume your application for this role has been unsuccessful. We do read each CV carefully and if the situation changes or another potentially suitable role becomes active, we will be back in contact

Job Introduction Make sure to apply with all the requested information, as laid out in the job overview below.
Trainee Dental Nurse
Tamworth Dental, B79
At Rodericks Dental Partners we are committed to improving lives through quality dentistry – together. We do this by ensuring we reward you financially and personally as you develop your career by offering you great incentives, recognition, and opportunities.
Permanent “learn while you earn” role – the first step to starting a rewarding career in Dental Nursing
Learning support from a regional Trainee
Retail discounts and deals through our easy-to-use app
Extra day of annual leave for your Birthday!
Annual leave package which increases with your length of service
Uniform provided
Refer a friend scheme
Working and Training as Dental Nurse…
A dental nurse works side by side to the Dentist assisting them in a variety of NHS and Private dental procedures, ultimately making sure the patient care and experience is at its best.
As a Trainee Dental Nurse you will work in a supportive environment; we are passionate about building great teams who trust each other, work professionally, and take ownership for the success for the practice. This includes:
Assist the Dentist by providing chairside support ensuring that the correct equipment and materials are available
Provide support and assistance to a wide array of patients
Follow practice health and safety and infection control procedures
Keep the clinical areas and all equipment and instruments clean, tidy and disinfected
Accurately complete patient clinical records
Complete all clinical daily, weekly and monthly logs and checks
Roderick Dental Partners will support Trainee Nurses who have already signed up to or are working towards a Dental Nursing Qualification. For those, who have not yet begun a course, we can assist in finding a course provider.
The National Diploma in Dental Nursing (level 3) Qualification will include:
On the job training
Online learning
Face-to-Face training sessions
Completion of a record of experience
Written and Practical exams
Am I the right person?
Dedicated to starting a career in Dental Nursing
Able to commit to a 12month+ training programme
Comfortable working in a clinical environment
Excellent interpersonal skills to be able to communicate effectively with your practice colleagues and a variety of patients
Excellent organisation skills to keep appointments to time
Compassionate
Excellent written communication skills
IT skills
Team player
If you like the sound of working with Rodericks Dental Partners, don’t hesitate, click “Apply” now.
INDREM

Trainee Dental Nurse

Role Description Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience.
Qualifed Dental Nurse
Tamworth Dental, B79
Part Time - Mondays, Wednesdays and Thursdays
At Rodericks Dental Partners we are committed to improving lives through quality dentistry – together. We do this by ensuring we reward you financially and personally as you develop your career by offering you great incentives, recognition, and opportunities.
Tiered salary structure based on your skills and experience – plus a practice bonus scheme!
Your GDC registration and medical indemnity fees covered
Retail discounts and deals through our easy-to-use app
Extra day of annual leave for your Birthday!
Annual leave package which increases with your length of service
Comprehensive training and verifiable CPD (free online and in person courses)
Access to Advanced Qualifications
Uniform provided
Refer a friend scheme
As a Dental Nurse, you’ll play a key role looking after every patient and supporting your dentist. With your understanding of Private, NHS and UDA treatments, together with your knowledge of GDC and other regulatory responsibilities, you’ll set the highest standards for your team and your patients.
Being a Qualified Dental Nurse in the Rodericks Dental Partners family...
Passionate about delivering excellent patient care at all times. Working with clinical freedom, to allows us to choose the right solution with each patient.
Understand the importance of teamwork within the surgery and how you can work effectively to support the dentists
Possess excellent organisational and influencing skills, using these to ensure that the practice delivers effective care
Understand Private and NHS dentistry – supporting offering treatment options to patients and how you can best drive surgery efficiency and help the practice performance goals
Sharing your knowledge and being a role model to any Trainee/Apprentice Nurses within your practice, buddying them through their initial induction and acting as an extra support as they learn
Demonstrating your full understanding of GDC and other regulatory responsibilities
Embrace the importance of your own CPD and ongoing professional development
To be considered for this role, you must have a relevant live or pending GDC registration.
If you like the sound of working with Rodericks Dental Partners, don’t hesitate, click “Apply” now.
INDREM

4 Care Jobs in Tamworth, UK

4 jobs found