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Customer Care Coordinator - Residential Developer - Berkshire We are recruiting&nbsp;for an exciting opportunity&nbsp;for Customer Care / Service Coordinator&nbsp;to join a reputable developer&nbsp;at their&nbsp;office in Berkshire. and ensure every home buyer receives exceptional care post-purchase.
In this unique customer-facing role, you'll be ensuring ever home-buyer receives exceptional care post-purchase.
You'll report to the Head of Customer Care, supporting them in resolving customer issues promptly and professionally. Your responsibilities will include handling all customer communications, coordinating departmental administration, and ensuring compliance with safety and customer care policies. Key Responsibilities: Ensure compliance with safety and customer care policies
Handle customer inquiries professionally and efficiently
Coordinate departmental administration
Liaise with various departments to address customer concerns
Conduct post-completion satisfaction calls
Promote and uphold company values and proceduresWhat You Need: Experience in secretarial/administrative roles and customer service environments
Excellent communication skills, both written and verbal
Proficiency in MS Office programs
Strong team player with assertiveness and resilience
Excellent time management and multitasking abilities
Professional and pleasant demeanorPlease apply below if you want to be part of a culture where talent and drive are valued, on ...

Customer Care Coordinator

Looking for motivated, hardworking individuals!!!! Personalitiy is a major key for this role !!!!! Ideally experience within this position !! Reporting to either the Head of Customer Care/Customer Care Manager or Customer Care Office Manager, to support the Head of Customer Care in managing all customer-related issues through to resolution, by direct communications with our internal and external Customers. Along with coordinating the administration of the department to ensure it operates efficiently and effectively. You will be expected to: * Ensure personal and team compliance with all relevant SHE policies and procedures, putting the safety of our teams as first priority * Fully adhere to the standard Customer Care policies and procedures, ensuring that all issues raised by our customers are dealt with professionally, quickly and to their complete satisfaction * Ensure all contacts (calls, emails, online, Social Media) received are handled professionally and courteously, with all issues appropriately recorded in the Company’s iCARE IT system * Coordinate with colleagues to ensure the department provides continual telephone cover throughout the working day * Arrange the inspection of remedial enquiries where necessary to agree valid warranty issues * Liaise between Site Management teams, Customer Care Operatives and external Sub-contractors to ensure all remedial works are completed efficiently, * Communicate with the Head...

Position: Customer Care Coordinator Location: Hungerford Hours Per Week:37.5 Permanent Salary Details: Competitive What you'll be doing? The Customer Care team make sure home buyers receive the very best care following their home buying experience.
Being in a customer-facing role with us is a little bit different than most businesses. Our customers expect their homes to be of the highest standard, and you’ll make sure they are, by being on hand with answers and practical help. Because of the things you’ll be dealing with we look, ideally, for construction or building experience. More importantly than that though, is your passion for quality and professionalism.
Reporting to either the Head of Customer Care/Customer Care Manager or Customer Care Office Manager, to support the Head of Customer Care in managing all customer-related issues through to resolution, by direct communications with our internal and external Customers. Along with coordinating the administration of the department to ensure it operates efficiently and effectively.
You will be expected to: Ensure personal and team compliance with all relevant SHE policies and procedures, putting the safety of our teams as first priority
Fully adhere to the companies standard Customer Care policies and procedures, ensuring that all issues raised by our customers are dealt with professionally, quickly and to their complete satisfaction
Ensure all contacts received are handled professiona...

Im looking for a Customer Care Coordinator on behalf of an award-winning house builder in their Berkshire based office. If your skills, experience, and qualifications match those in this job overview, do not delay your application.
Ideally, youll have a background in New Homes with the ability to cope with a demanding workload, someone who enjoys working in a busy, fast paced environment. Alternatively, you might be working in a property repairs environment and be interested in getting into the New Homes se... JBLK1_UKTJ

4 Care Jobs in Lambourn Woodlands, Hungerford RG17, UK

4 jobs found