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Are you a driven administrator who enjoys a customer focused role? Do you enjoy working in a fast-paced environment? Would you say youre a problem solver?
This role is due to an internal promotion of someone we placed in the team last year! Its a great opportunity to join this impressive manufacturer as a Sales Administrator in a very busy customer care team. This role does not involve any sales, y...

Customer Care Coordinator

Care Administrator - Domiciliary Leicester
Permanent (hours are flexible but minimum 30 per week)
Must drive
£13 -£15 ph Are you currently working in the social care sector but would like a new challenge? You might work as a Carer or Senior Carer currently or in a similar role. Responsibilities:
Perform general office duties such as answering phone calls, responding to emails, and handling correspondence.
Happy to conduct spot checks on Carers including drop offs such as gloves, PPE, paperwork etc.
Maintain and update office records and files. Assist with audits and general administration. Skills:
Experience working within social care is vital
Good communicator both written and verbal
Great telephone manner Job Type: Full-time Salary: £13.00-£14.00 per hour Benefits: • Free parking • On-site parking Schedule: • Monday to Friday Work Location: In person...

Care Coordinator

Care Coordinator
Location: Saffron Walden
Salary: £24,000
Status: Full-time, permanent
Our specialist Brain Injury case management practice is looking for a Care Coordinator to support recruitment and compliance activities. Reporting to the Senior Care Coordinator, you would be responsible for understanding our patients care needs, advertising and interviewing candidates to work as carers, managing the onboarding and compliance of new hires as well as organising and tracking the training schedules and relevant clinical registrations. This is to join a close knit team in a busy and highly fulfilling role.
Key Responsibilities Carry out an effective and timely recruitment process when hiring new support workers for our patients
Work with Case Managers to develop and update job descriptions, taking into account individual patients' needs.
Work alongside Case Managers to develop selection criteria, carry out interviews and coordinate screening calls from relevant applicants
Manage the Recruitment inbox and respond to queries in a timely fashion
Create offer letters and contracts, issue these to successful applicants and manage their onboarding
Manage the background checks (DBS), process qualifications and other relevant paperwork
Arrange inductions and training
Monitor compliance with relevant laws, regulations and internal policies, escalating issues to the Registered Manager
Various administrative duties to support the varied compliance and regulatory activities across the business
Benefits 25 days annual leave
Your birthday off
6% company pension contribution
Bike to Work Scheme
Medicash Health plan
Enhanced Maternity/Paternity/Adoption and Shared Parental leave
2 voluntary days per year
Long Service Awards
Employee Wellbeing Seminars
CPD opportunities
Professional memberships paid for (role dependent)
Essential Skills This role would suit an enthusiastic, highly organised and diligent individual who will ideally have a background in the care sector.
Essential skills/experience:
* Experience working in the care sector
* Understanding of health and social care recruitment requirements
* Understanding of processes within the health and social care sector including training and monitoring of staff
* Ability to work independently and as part of a team
* Great communication and people skills including face to face, telephone and virtual meetings
* Office administration experience including excellent standard of IT skills
Desirable skills/experience:
Knowledge of CQC registration requirements for health and social care providers
This role would suit someone from the following backgrounds: carer, support worker, recruitment coordinator, recruitment administrator, care administrator
DE&amp;I HCML is committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships

This role is to work with our sister company - Sterling Properties.
Sterling are a progressive, ambitious and dynamic and property management and Development Company, based in Bury. We manage a large portfolio of properties across the UK, valued at more than £190m. We are looking for capable, enthusiastic, and dedicated people, able to work at a fast pace to join our expanding team.
Having over 20 years of property experience, we are experts in all areas of residential and commercial properties across lettings, management and property development.
Role
As a Property Care Coordinator, you will be part of a team looking after the scheduling and coordination of maintenance tasks across our portfolio of properties. You will be talking to tenants, contractors and engineers to coordinate work.
Key Responsibilities
As a Property Care Coordinator, we are looking for someone to:
Take calls from tenants and businesses about reactive and proactive repair issues; helping to understand their need and make a plan of action for the works
Escalate urgent jobs where necessary
Liaise with contractors and engineers to book in work; managing costs and timeframes
Chase quotations from approved contractors, ensuring they are received in a timely manner
Assist with accounts queries for material purchasing and job matching
Assist with closing down jobs, ensuring photographs and job information is accurate and correct
Assist the company in exceeding the relevant statutory and industry requirements
Ensure Health and Safety regulations are adhered to
Essential Skills and Experience
Strong planning and organisational skills
Excellent IT, written and verbal communication skills
Self-motivated, higher level of flexibility and strong work ethic with the goal to get the job done
Ability to prioritise workload, multi-task and work under tight time pressures
Experience in an administrator / coordinator role
High attention to detail
Logical mind
What we offer:
As part of the Sterling Team you will have access to some great benefits including:
Pension and life insurance scheme
Medicash and Vitality membership
On-site gym membership and parking
Development and progression opportunities
Along with other benefits
Sterling Properties is an Equal Opportunity Employer . We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. TPBN1_UKTJ

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