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Our Theale based client is recruiting for a Customer Care Coordinator for a 3-6 month temporary booking based in Theale. This role is purely office based. You will need excellent excellent Excel skills, strong administration ability and good customer service skills.
You will be required to work shifts Monday- Friday between 8-6PM - i.e.. 8-4/9-5/10-6 this would be on a rota basis.Please only apply if you are flexible regarding hours of work.
The role
Proactively supporting the backend administration processes of all workstreams.
Manually attach and issue service reports to customers as each job is completed.
Assist with the high-level validation process to ensure job closure.
Provide admin support for the receiving and processing of purchase orders.
Supporting and responding to Finance queries and administration relating to service delivery across all functions.
Maintaining existing Excel based templates and regularly updating them.
To Work with various areas of customer service to support demand, optimisation, and real time service progress by supporting demand overflow when required.
As a customer focused organisation all employees are expected to acquire basic product knowledge and take responsibility for providing effective front-line customer support by answering telephone calls or emails when required
The Person
Strong communication skills
Intermediate IT skills to include Excel, Word and Outlook
Strong attention to detail
Self-motivated with a flexible can do attitude
Good inter-personal skills, must be able to work as part of a team as well as individually JBRP1_UKTJ

Customer Care Coordinator

Occupational Therapist - Dementia - ICNT
Job description
37 hours per week
We are looking for a highly skilled and motivated Occupational Therapist to focus on work with adults living with dementia and people who support them. The successful applicant will form part of the Integrated Network Service and take a lead role in work linked to the Integrated Complex Dementia Day Assessment Service. They will undertake therapy support plans and provide a full occupational therapy function around the needs of the person living with a dementia. This may occur at day centre; in someone’s home or within the community. The worker will focus and well-being and independence goals. They will have a specific focus on hospital avoidance; strength based practice and working to the aims of the Dementia Pathway of Standards in Wales
For further information please contact Jason Howells on Jason.Howells@ bridgend.gov.uk or Neil Abraham at <a href="mailto:Neil.Abraham@bridgend.gov.uk" target="_blank">Neil.Abraham@bridgend.gov.uk</a> .
The ability to greet customers through the medium of Welsh is a requirement for this post.
Protecting children, young people or adults at risk is a core responsibility of all council employees.
Criminal records check by the Disclosure &amp; Barring Service (DBS) is a requirement for this post.
The council’s Hybrid Working Policy applies to this post. This provides a framework for e...

Occupational Therapist - Dementia - ICNT

Joining our Contact, Assessment and Resolution Team (CART) as a qualified Occupational Therapist with current HCPC registration, you’ll be part of our supportive and friendly contact centre team, managing incoming enquiries by telephone, online forms, and webchat. Using a person-centred approach and your knowledge of strengths-based practice, you’ll complete telephone OT assessments, finding innovative ways to meet people’s needs and maximise their independence and wellbeing.
In this diverse and varied role, you’ll be the go-to person for OT related queries, providing training, supervision and advice to the wider team, as well as supporting with other tasks such as completing carer’s assessments where needed, providing social care advice, and using your safeguarding knowledge to work closely with the Adults Multi Agency Safeguarding Hub (MASH).
Take a look at our Candidate Pack for more information about the role, team and our values. The section ‘About you’ explains what specific knowledge, skills and experience we want you to tell us about. Make sure you explain how you meet these requirements and demonstrate our values, in your application.
Whether you’re newly qualified or an experienced practitioner looking for a fresh challenge, we’d love to hear from you. In return, you’ll be well supported in this role with ...

Occupational Therapist (Contact, Assessment and Resolution Team)

Due to our schools growing, we are looking for an Occupational Therapist to join our therapy team.
You will work 38.5 hours a week alongside the multidisciplinary team, a service, which offers a range of therapies for young people with social, emotional, and mental health illness.
Working alongside our residential Therapy teams,you willprovide comprehensive occupational therapy assessments to suppor...

Qualified Occupational Therapist

Occupational Therapist
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Position :Occupational Therapist Care home :Blackmoor Location :21 Blackmoor Croft, Birmingham B33 0PE Contract type :40 hours per week - Full time Rate :£34,000 per annum
Are you a positive and encouraging...

Occupational Therapist

Are you an experienced Adult Social Worker?
Do you have a passion for Mental Health?
Are you looking to build a career within the NHS?
Yes?
Randstad are recruiting for a Qualified Social Worker to join Pennine NHS Trust as a Mental Health Practitioner based in Rochdale . This is a full time role offering a great pay rate of £24-£27 DOE per hour.
Benefits:
Hybrid working
Mileage reimbursement
Supervisi...

Qualified Social Worker Mental Health Practitioner

Seeking a Care Coordinator Role? Speak With AYG Care Today!
Location: Ealing
Salary: £23,000 - £26,000 per annum
Hours: Full-time, Monday to Friday 08:30 - 17:00 + Out of hours one week per month (additional payment of £200 per week of on-call)
Contract Type: Permanent
About the Role:
We are currently recruiting a Care Coordinator on behalf of our client, based in Ealing. In this role, you'll play a vital part in ensuring that customers receive top-quality care and support in the comfort of their own homes. Your exceptional organisational and communication skills will be key in effectively coordinating our care assistants.
Key Responsibilities:
- Coordinate care assistants to ensure timely and safe delivery of care to customers.
- Manage customer referrals and process changes to care needs.
- Schedule care assistants according to customer preferences and availability.
- Arrange cover for staff absences and holidays.
- Maintain accurate records and ensure confidentiality of customer information.
- Liaise with other health and social care professionals to deliver high-quality homecare services.
- Adhere to company policies and procedures at all times.
Requirements:
- Experience in domiciliary care for at least 2 years.
- Coordinating experience is preferred.
Role Specification:
Essential Criteria:
- Compassionate and caring attitude towards those in need of support.
- Excellent time management skills and reliability.
- Strong problem-solving abilities and innovative thinking.
- Team player with excellent communication skills.
- Understanding of care needs and good organizational skills.
- Ability to maintain confidentiality and follow reporting procedures.
- Good administrative skills with attention to detail.
- Clear communication skills and ability to build positive relationships.
- Knowledge of the local area and ability to work flexibly.
Additional Requirements:
- Valid driving license with fewer than 6 points, Class 1 business insurance, and current MOT if using own car for business purposes.
- Satisfactory enhanced disclosure from the Disclosure and Barring Service (DBS), formerly known as the Criminal Records Bureau (CRB).
If you meet the above criteria and are passionate about making a difference in people's lives, we'd love to hear from you! Apply now to Achieve Your Growth

Domiciliary Care Coordinator

ABOUT THE ROLE
As an Occupational Therapist (OT) at a Barchester independent mental health hospital, you'll establish and develop our therapy services to help us deliver the all-round care and quality support our patients deserve. You'll be focused on improving our patients' quality of life through clinical-related occupational therapy intervention guided by the patients' specific needs and ambitions. We'll look to you to develop and implement treatment programmes with a multi-disciplinary team, and regularly monitor and evaluate the OT service. You'll lead by example to inspire and motivate the Occupational Therapy Assistants in your team, making sure they follow agreed policies and procedures, in particular within the Mental Health Act 1983 and Mental Capacity Act 2005. As an Occupational Therapist at Barchester, you'll have the chance to create a safe and supportive environment where our patients can get the best possible outcomes.
ABOUT YOU
To join us in this role, you'll be an ambitious Occupational Therapist with a degree in
Occupational Therapy, and ideally, experience in the mental health environment. We'll look for excellent communication skills and the ability to effectively control budgets, utilise resources and provide statistical returns on the service as requested. A dedicated and experienced individual, you'll be passionate about helping our patients get the most out of life.
REWARDS PACKAGE
As well as a competitive salary, Barchester offers one of the best rewards packages in the care sector. Your generous benefits would include:
Free learning and development
Automatic enrolment into our profit share scheme
A range of holiday, retail and leisure discounts
Unlimited access to our Refer a Friend bonus scheme
If you'd like to use your clinical and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding and empowering place to be.

Location: Peterborough Check out the role overview below If you are confident you have got the right skills and experience, apply today.
*The Role:*
Are you an experienced Care Coordinator looking for a new opportunity? Due to continued growth and expansion we are looking for a Care Coordinator to join the coordination team. Supporting the Live-In Care service this role is an integral part of the success of the whole region.
As a Care Coordinator you will manage and monitor the delivery of a high-quality care service with responsibility for the deployment and management of all our Live-In Carers. You will ensure that an exceptional and consistent service is offered to our customers while supporting the Live-In Care Manager in the day to day operations of their region.
*Main Responsibilities:* * Manage customer and carer queries and action effectively and efficiently
* Provide Managers with up to date information on carer availability, contact information and support with queries
* Manage and maintain customer and carer files
* Support in the recruitment of carers from the UK and internationally.
* Schedule placements for carers ensuring customers and carers are effectively matched *Who you are:*
The working environment is fast-paced and requires individuals that are driven, motivated, have strong customer service skills and can influence others. You will have experience of customer care, handling complaints and problem solving and be able to demonstrate attention to detail and strong organisational skills. You will also be proficient in Microsoft Word, Excel and be IT literate in several database systems.
In return we offer a competitive salary and the following benefits: * No requirement to deliver hands on care
* 23 days annual leave plus 8 days Bank Holidays
* Access to an Employee Assistance programme
* A professional but fun and social team environment
* Ongoing mentoring and training
* Eligibility to apply for a Blue Light Card _Helping Hands is committed to promoting a diverse and inclusive workforce as we believe this develops a comfortable working environment for all our staff. All applications will be treated fairly in line with our Equality and Diversity Policy._ Job Types: Temporary, Contract Pay: £26,000.00 per year

Live In Care Coordinator

Our Theale based client is recruiting for a Customer Care Coordinator for a 3-6 month temporary booking based in Theale. This role is purely office based. You will need excellent excellent Excel skills, strong administration ability and good customer service skills.
You will be required to work shifts Monday- Friday between 8-6PM - i.e.. 8-4/9-5/10-6 this would be on a rota basis.Please only apply...

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