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TSR are currently recruiting for an experienced Customer Care Coordinator for a top new build housing developer based in Rochdale. This is a permanent role and we are looking for candidates who have Housing experience as well as high levels of Customer Service skills. The main purpose of the role is to provide an efficient and effective customer care service, liaising with customers, contractors, site and management teams whilst maintaining effective working relationships. Duties - Liaise with all customers and sub-contractors to establish an excellent after sales/maintenance response to all complaints / queries. - Answer calls and e-mails from customers regarding their property repairs, dealing with them empathetically, professionally and positively, ensuring their queries are answered and resolved within the agreed timescales - Maintain regular communications/updates with the customers - Always follow the principles set out in the Customer Journey program - Ensure the Customer Journey tracker is viewed daily and upon receipt of the NHBC survey ensure all comments and information is logged - All defect repairs to be logged accurately - Maintain accurate and concise records of all repairs, solutions and notes/comments - Assist the Head of Customer Care to prepare informative and accurate reports for management meetings/director's meetings as required - Responsible for managing all maintenance items properties and liaising with purchasers and subcontractors - General administration duties for the Head of Customer Care - Ensure the Customer Journey protocols are achieved, in the time frame allocate - Comply with our GDPR policy - Plan and monitor the work of the customer care supervisor in advance to ensure continuation of work. - Liaise with Site Managers, Contracts Managers and Construction Director prior to arranging any meetings with customers for the Customer Care Manager. Applications If you feel that you have the relevant experience to be successful in this position and would like to find out more, please apply online today attaching a copy of your current CV. Due to the vast amount of applications that we receive, it is not possible for us to contact all applicants; therefore, only suitable candidates will be contacted. If you do not hear anything back within 7 days of submitting your application, you have unfortunately not been selected. TSR are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence

Customer Care Coordinator - New Build Housing

Fawkes &amp; Reece a leading recruitment company within the private and public sector and are recruiting for a Adaptations Occupational Therapist to work on a permanent basis directly with the contractor covering Buxton and Staffordshire Moorlands. The Role This role will include assessing the environment and needs of tenants on behalf of a Contractor who can then survey, estimate and tailor their building work to suit needs. The salary for the Adaptations Occupational Therapist job is £35,000 - £40,000 per year, which also includes holidays, pension plus other company benefits. The working hours are 40 per week, Monday - Friday. Main Duties include: Working with citizens and Contractors to ensure they are empowered to lead and self-direct their services
Offering advice, education, coping strategies and therapeutic procedures, lifestyle changes and adaptations to their environment and increase their independence and advising contractors throughout the process.
Provide aid to daily living and specialist disability equipment, offering instruction and training on use of the equipment or other techniques to optimise the patient's functional ability, independence and safety.
Assess and advise on the need for structural adaptations and other works to citizen's homes of older/disabled people Make recommendations concerning the works required to meet individual requirements and referring to Senior Occupational Therapists for Disabled Facilities Grant works to be considered
Identify, managing the risks to staff and the Council Requirements of the Adaptations Occupational Therapist Requirements Degree or equivalent within Occupational Therapy.
HCPC registered as an Occupational Therapist.
At least two years of experience either pre or post qualification
Full driving licence and access to personal vehicle To Apply For further information or to apply direct then please call Aran @ Fawkes&amp;Reece on (phone number removed) or (phone number removed) or send your CV

Occupational Therapist - Adaptations

Senior Neuro Occupational Therapist Your World is currently seeking an experienced Band 7 Neuro OT for work on a locum basis. You will be joining an outstanding team within a well-known Neurological Service in Preston. Who are we looking for? As a Band 7 OT, you will have the knowledge, skills and qualifications to take on the role. You must possess a kind, confident and motivated personality with the ability to communicate to an exceptional standard with both patients and colleagues. You will be extremely understanding and able to adapt your methods to each patient's varying requirements. You must be comfortable organising your own schedule as well as working within the Neurological Service team. Requirements Full OT qualifications HCPC registration UK Occupational Therapy experience Excellent written and verbal communication Extensive Neurological/ABI experience Who is Your World Healthcare? Your World Healthcare has been supplying Occupational Therapists with high-calibre OT jobs in the UK for more than a decade. Our specialist OT Consultants are experts in sourcing the finest NHS and private sector Occupational Therapy roles within the industry. Sound like the perfect position for you? Click Apply Now or contact me on 02037515825. Alternatively, email Alfie at <a href="mailto:alfie.garvey@yourworld.com" target="_blank">alfie.garvey@yourworld.com</a> to find out more about our Occupational Therapy jobs on offer in the UK. OTMay24

Senior Neuro Occupational Therapist

Acute Medical B6 Occupational Therapist They are open to speaking with candidates at band 6 level with a view to offering a long-term contract with an hourly pay rate of £22 - £24 P/H. Essential criteria to be considered for this role: Minimum 6-12 months of NHS experience in acute setting, i.e. General Medicine, Elderly Care, Surgery (candidates who currently are gaining NHS experience on a Band 3 or Band 4 level will be considered as Band 5’s)
Hold Occupational Therapy degree (MSc or BSc) and full HCPC registration
Be available to commence the role within a maximum of 2-4 weeks from the confirmation and happy to commit to a minimum period of three months
Benefits: Our market-leading benefits package includes: Daily PAYE Payroll
Weekly Limited Company &amp; Umbrella Payroll
Dedicated Recruitment Consultant
Fast-Track Registration
Training &amp; Support
Excellent Referral Bonus
Access to our Your Loyalty rewards
Assistance with travel and accommodation
Is this you? A suitable candidate for the role will ideally have previous experience in a similar role and love what they do. This individual is suited to someone who is a good listener, a great communicator and has a natural interest in problem-solving. About Your World Established in 2005, Your World is one of the leading providers of healthcare professionals throughout the UK and Ireland. Our primary focus is ensuring we deliver exceptional customer service, success and satisfaction to all clients and candidates. Last year, we provided our candidates with over 5 million hours of work! Your World is an equal opportunities employer. Sound like the perfect position for you? Click Apply Now or contact me on 02037515825. Alternatively, email Alfie at <a href="mailto:alfie.garvey@yourworld.com" target="_blank">alfie.garvey@yourworld.com</a> to find out more about our Occupational Therapy jobs on offer in the UK. OTMay24

Acute Medical B6 Occupational Therapist

Acute Band 5 Occupational Therapist They are open to speaking to candidates on band 5 level with a view to offering a long-term contract with an hourly pay rate of £17 - £18 P/H. Essential criteria to be considered for this role: Minimum 6-12 months of NHS experience in acute setting, i.e. General Medicine, Elderly Care, Surgery (candidates who currently are gaining NHS experience on a Band 3 or Band 4 level will be considered as Band 5’s)
Hold Occupational Therapy degree (MSc or BSc) and full HCPC registration
Be available to commence the role within a maximum of 2-4 weeks from the confirmation and happy to commit to a minimum period of three months
Benefits: Our market-leading benefits package includes: Daily PAYE Payroll
Weekly Limited Company &amp; Umbrella Payroll
Dedicated Recruitment Consultant
Fast-Track Registration
Training &amp; Support
Excellent Referral Bonus
Access to our Your Loyalty rewards
Assistance with travel and accommodation
Is this you? A suitable candidate for the role will ideally have previous experience in a similar role and love what they do. This individual is suited to someone who is a good listener, a great communicator and has a natural interest in problem-solving. About Your World Established in 2005, Your World is one of the leading providers of healthcare professionals throughout the UK and Ireland. Our primary focus is ensuring we deliver exceptional customer service, success and satisfaction to all clients and candidates. Last year, we provided our candidates with over 5 million hours of work! Your World is an equal opportunities employer. Sound like the perfect position for you? Click Apply Now or contact me on 02037515825. Alternatively, email Alfie at <a href="mailto:alfie.garvey@yourworld.com" target="_blank">alfie.garvey@yourworld.com</a> to find out more about our Occupational Therapy jobs on offer in the UK. OTMay24

Acute Band 5 Occupational Therapist

B6/B7 Community Rehab Occupational Therapist Your World is currently seeking an experienced band 6 Community Rehab Occupational Therapist for work on a locum basis. You will be joining an outstanding set-up within a well-known Community Rehabilitation Team in Leatherhead. Please note that due to the community nature of the role, you will be required to be a car driver and owner. The hourly pay rate for this role is £30.00 - £35.00 P/H. Role Specifics This is a community based role and the ideal candidate will have experience across the following disciplines: Acute/ Respiratory/ Neuro/ care of the Elderly/ Moving and handling / Rapid response and assessment of community dwelling patients. To be successful in this role, you need to meet the below requirements: NHS experience, ideally in the community setting (Rehab, Falls, Rapid Response, Intermediate Care)
Hold Occupational Therapy degree (MSc or BSc) and full HCPC registration
Have access to own car for work purposes
Be available to commence the role within 3-4 weeks and happy to commit to a minimum of 3 months
Benefits: Our market-leading benefits package includes: Daily PAYE Payroll
Weekly Limited Company &amp; Umbrella Payroll
Dedicated Recruitment Consultant
Fast-Track Registration
Training &amp; Support
Excellent Referral Bonus
Access to our Your Loyalty rewards
Assistance with travel and accommodation
Is this you? A suitable candidate for the role will ideally have previous experience in a similar role and love what they do. This inpidual is suited to someone who is a good listener, a great communicator and has a natural interest in problem-solving. About Your World Established in 2005, Your World is one of the leading providers of healthcare professionals throughout the UK and Ireland. Our primary focus is ensuring we deliver exceptional customer service, success and satisfaction to all clients and candidates. Last year, we provided our candidates with over 5 million hours of work! Your World is an equal opportunities employer. Sound like the perfect position for you? Click Apply Now or contact me on 02037516052. Alternatively, email Dan at <a href="mailto:daniel.smith@yourworld.com" target="_blank">daniel.smith@yourworld.com</a> to find out more about our Occupational Therapy jobs on offer in the UK. OTMay24

B6/B7 Community Rehab Occupational Therapist

Experienced Paediatric Occupational Therapist Your World is currently seeking an experienced Band 6 OT for work on a contract basis. You will be joining an outstanding team within a well-known School in Hounslow. Who are we looking for? As a Band 6 OT, you will have the knowledge, skills and qualifications to take on the role. You must possess a kind, confident and motivated personality with the ability to communicate to an exceptional standard with both patients and colleagues. You will be extremely understanding and able to adapt your methods to each patient's varying requirements. You must be comfortable organising your own schedule as well as working within the School team. Requirements Full OT qualifications HCPC registration UK Occupational Therapy experience Excellent written and verbal communication Who is Your World Healthcare? Your World Healthcare has been supplying Occupational Therapists with high-calibre OT jobs in the UK for more than a decade. Our specialist OT Consultants are experts in sourcing the finest NHS and private sector Occupational Therapy roles within the industry. Sound like the perfect position for you? Click Apply Now or contact me on 02037516052. Alternatively, email Dan at <a href="mailto:daniel.smith@yourworld.com" target="_blank">daniel.smith@yourworld.com</a> to find out more about our Occupational Therapy jobs on offer in the UK. OTMay24

Experienced Paediatric Occupational Therapist

CAMHS Occupational Therapist - Private Hospital Your World is looking for an experienced Band 6 OT to work within an outstanding Private Hospital in Chelmsford on a permanent basis. The successful candidate will ideally have previous CAMHS experience although other relevant mental health experience will be considered. You will be joining an exciting and motivated team within a successful Private Hospital in the fantastic area of Chelmsford. Are you the ideal candidate? The ideal candidate will have previous experience in a similar role, with a positive attitude towards taking on new challenges and improving their skillset. As an experienced OT in Chelmsford, they will be committed to providing the highest levels of care to patients, providing an experience that contributes to the facility's already sterling reputation. They will understand how to work with patients from all backgrounds, catering to their specific needs with professionalism and confidence at all times. To take on this OT role, the right candidate must be a fully qualified Occupational Therapist with a degree in OT and a full HCPC registration. Other requirements include: A full HCPC registration Previous OT experience in the UK OT degree and qualifications Who is Your World? Your World was established in 2005 and has been supplying high-calibre healthcare professionals to the NHS and private sector up until the present day. Our specialist Occupational Therapy Consultants have the knowledge and skills to provide the finest OT jobs available in the UK. We supply 280 NHS Trusts and CCGs and 338 private healthcare organisations within the UK. Last year, Your World provided our candidates with over 5 million hours of work! Sound like the perfect position for you? Click Apply Now or contact me on 02037516052. Alternatively, email Dan at <a href="mailto:daniel.smith@yourworld.com" target="_blank">daniel.smith@yourworld.com</a> to find out more about our Occupational Therapy jobs on offer in the UK. OTMay24

CAMHS Occupational Therapist - Private Hospital

Senior Occupational Therapist - Council Your World is looking for an experienced Band 7 OT to work within an outstanding Council in Newham on a locum basis. You will be joining an exciting and motivated team within a successful Council in the fantastic area of Newham. Are you the ideal candidate? The ideal candidate will have previous experience in a similar role, with a positive attitude towards taking on new challenges and improving their skillset. As an experienced OT in Newham, they will be committed to providing the highest levels of care to patients, providing an experience that contributes to the facility's already sterling reputation. They will understand how to work with patients from all backgrounds, catering to their specific needs with professionalism and confidence at all times. To take on this OT role, the right candidate must be a fully qualified Occupational Therapist with a degree in OT and a full HCPC registration. Other requirements include: A full HCPC registration Previous OT experience in the UK OT degree and qualifications Who is Your World? Your World was established in 2005 and has been supplying high-calibre healthcare professionals to the NHS and private sector up until the present day. Our specialist Occupational Therapy Consultants have the knowledge and skills to provide the finest OT jobs available in the UK. We supply 280 NHS Trusts and CCGs and 338 private healthcare organisations within the UK. Last year, Your World provided our candidates with over 5 million hours of work! Sound like the perfect position for you? Click Apply Now or contact me on 02037516052. Alternatively, email Dan at <a href="mailto:daniel.smith@yourworld.com" target="_blank">daniel.smith@yourworld.com</a> to find out more about our Occupational Therapy jobs on offer in the UK. OTMay24

Senior Occupational Therapist - Council

Experienced Paediatric Occupational Therapist Your World is currently seeking an experienced Band 6 OT for work on a locum basis. You will be joining an outstanding team within a well-known SEN School in South East London. Who are we looking for? As a Band 6 OT, you will have the knowledge, skills and qualifications to take on the role. You must possess a kind, confident and motivated personality with the ability to communicate to an exceptional standard with both patients and colleagues. You will be extremely understanding and able to adapt your methods to each patient's varying requirements. You must be comfortable organising your own schedule as well as working within the SEN School team. Requirements Full OT qualifications HCPC registration UK Occupational Therapy experience Excellent written and verbal communication Experience with Autism is essential and experience within school age group Part time hours considered Who is Your World Healthcare? Your World Healthcare has been supplying Occupational Therapists with high-calibre OT jobs in the UK for more than a decade. Our specialist OT Consultants are experts in sourcing the finest NHS and private sector Occupational Therapy roles within the industry. Sound like the perfect position for you? Click Apply Now or contact me on 02037515825. Alternatively, email Alfie at <a href="mailto:alfie.garvey@yourworld.com" target="_blank">alfie.garvey@yourworld.com</a> to find out more about our Occupational Therapy jobs on offer in the UK. OTMay24

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