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About us We are professional, rewarding, social, and our goal is to Verity Healthcare Limited is looking to recruit an experienced Care Coordinator. Verity Healthcare Limited is a well-established and expanding domiciliary care company that provides home carers to clients, helping them to continue living safely and independently in their own homes. This opening represents an exciting opportunity for the right individual to join a growing and dynamic company and to help steer our contract in Stevenage. We focus on personal development, and this post will enable the successful candidate to take advantage of the training and career-track development that we offer, among other benefits, and therefore maximize his or her potential. Applicants must have held a care coordinator position in a domiciliary care company/agency for at least one year, as this job requires the successful candidate to be able to start the actual work from day one and hit the ground running. The successful candidate will show a high level of commitment and flexibility and be able to work autonomously but equally work well within a team. The Care Coordinator's duties will include Accepting care packages and assigning care workers to service users appropriately. Producing care workers’ rotas; Ensuring that service user care plan and care worker files are complete; Using electronic monitoring software to monitor care workers’ attendance and visit timeliness. Arranging care reviews and risk assessments for service users with the field supervisor; Conducting telephone monitoring and service user visits and ensuring service quality; Liaising with clients, local authorities, and other stakeholders; Support the HR Team in Recruiting care workers; Managing care workers and conducting care worker supervision; Representing the company during meetings with officials and service commissioners; Attending training events and ensuring that skills and knowledge of industry best practice is kept up-to-date; Ensuring that our service complies with CQC requirements. Ensuring that the highest standards of care are maintained at all times. The role of Care Coordinator is a key role in the company that will require the post holder to ensure the smooth running of visits to our clients. In order for the Care Coordinator to perform effectively, the successful applicant will have had previous experience and will also possess the following key attributes, which must be demonstrated at the interview: Essential Attributes Self-motivated and proactive. Extremely responsible. Written report. An excellent communicator. Strong problem-solving skills and ability to think outside the box. Impeccable attention to detail. Strong interpersonal and customer service skills. A keen team player. Ability to take the initiative. The drive to learn and succeed. Reliable and Trustworthy. High integrity. Sound judgment. Flexible. Essential Skills and Experience: At least one year’s experience as the Care Coordinator of a domiciliary care company/agency. Obtained Level 2 Diploma for Health and Social Care (QCF). Desirable Skills and Experience: Familiarity with Carer Planer or other relevant software. Previous experience as a care worker. Job Types: Full-time, Weekend availability Salary: £(phone number removed) - (phone number removed)

Care Coordinator

Job Description
Care Coordinator | Hemel Hempstead | Full Time - Primarily 09:00 to 17:00 with flexibility for 24/7 coverage, including days, nights, weekends, and holidays, to meet the demands of home care | £25,000 – £28,000 per annum
Are you passionate about making a real difference in people's lives?
Do you thrive in a dynamic, supportive environment where your skills are valued and developed?
If so, this is an exciting opportunity for you!
Our client is driven by passion and energy, making things happen every day. They specialise in offering support to individuals of all ages dealing with mental health challenges, learning disabilities, autism, and complex needs.
To thrive in this role, you will be enthusiastic, compassionate, and dedicated to providing high-quality care.
Are you the right person for the job?
At least two years' experience in a care coordinating capacity
Minimum of 2 years’ experience in management organisation
Experience in a supervisory role is desirable
NVQ Level III in Administration/Care management or commitment to undertake
Literacy and numeracy skills for record-keeping and reporting
Understanding of differing physical, psychological, and social needs
Awareness of health and safety requirements and legislation
Strong communication skills and ability to work in a team
Analytical and decision-making abilities
Ability to supervise staff and contribute to budget management
Willingness to work flexible hours
Adaptability and commitment to ongoing training and development
What will your role look like?
Service Users:
Assess and process referrals for new care packages.
Coordinate care worker assignments according to organizational standards
Maintain clear communication with all stakeholders involved in care provision
Manage complex staff rotas to ensure adequate coverage and respond to emergencies promptly
Staff Supervision and Development:
Organise efficient work programs and supervise staff to ensure service objectives are met
Participate in recruitment processes and provide training as needed
Identify and address team developmental needs to maintain high standards of care
Quality Monitoring:
Assist in quality monitoring processes and maintain health and safety records
Monitor service quality and contribute to comprehensive quality assurance measures
Collaborate with the team to uphold standards of excellence in practice
Liaison:
Maintain effective communication with relevant parties to ensure service delivery meets expectations
Administration:
Authorise time sheets, annual leave, and payments for staff
Maintain accurate records in compliance with standards and procedures
Miscellaneous:
Attend meetings, briefings, and training sessions as directed
What can you expect in return?
Mileage – 0.45p/mile for all client visits
28 days annual leave
Weekend On call allowance - £50
Performance-based bonuses: Care Co-ordinators will receive bonuses based on their individual and team performance metrics
Interview process
The process begins with reviewing CVs, followed by initial contact via Zoom or MS Teams. This is succeeded by a face-to-face interview. Then, successful candidates will receive job offer letters, undergo DBS checks and provide references, proceed to contract signing, and finally commence employment.
What’s next? It’s easy! Click “APPLY” now! We can’t wait to hear from you!

*We’re recruiting for a new Care Coordinator to support our London home care service. Covering the Tottenham and surrounding areas.* Our Care Coordinators are excellent organisers, communicators, mentors, motivators, problem solvers and team players. They’re the glue that holds our services together. Do you have what it takes to join their ranks? Whether you’re already a Care Coordinator looking for a new challenge; or an experienced Field Care Assessor or senior home care worker ready to take the next step into a supervisory role, we want to hear from you. *Whats on offer:*
* *Annual Salary: £27,101.88*
* *Annual Leave 20 days plus 8 Bank holidays (Pro Rata)*
* *Company Laptop &amp; Phone*
* *Pension: 5% employee – 3% employer*
* *Casual workwear* We’re intentionally an employee-centred business. That means you can expect to benefit from:
* First-class support and mentoring from an experienced Registered Manager
* A personalised and company-funded training plan that supports you to achieve recognised qualifications
* Clearly mapped career development opportunities
* An inclusive culture where your ideas and experiences are welcomed and acted on
* And a range of extra little perks along the way! *As a Care Coordinator your duties will include:*
* Planning care calls and producing efficient daily care worker rosters using our UniqueIQ system. The advance roster must be created in advance of a minimum of one week, ideally two weeks in advance.
* Facilitating customer care assessments and reviews.
* Close cooperation with The Local Authority and potential customers to gain new contracts, and all tasks relevant to the enquiries.
* Supervisory responsibility for frontline staff including care worker supervisions, on-site spot checks and competency assessments
* Supporting recruitment by interviewing care worker applicants
* Crating new care staff users on the UniqueIQ
* Crating new customers users on the UniqueIQ
* Assisting carers with mobile phones. (set up, monitoring, support).
* Supporting with medication checks, transcribing and e-MAR chart audits
* Completing ECM system reconciliations (CM 2000 and IQ Timecard)
* Being a consistent point of contact for customer queries and issues
* Maintaining the training matrix and evidence within UniqueIQ
* Participating in the service’s on-call rota (this is paid on top of salary, minimum one day a week and one weekend in four).
* Undertaking other office duties as required *Please note, applicants must be car drivers with access to their own transport; and must have previous experience in health and social care.* Job Types: Full-time, Permanent Pay: From £27,101.88 per year Benefits:
* Company pension
* Free parking
* On-site parking
* Referral programme
Schedule:
* Monday to Friday
* Weekend availability Application question(s):
* will you now or in the future require sponsorship for employment visa status? Experience:
* Home care: 2 years (required) Licence/Certification:
* Driving Licence and access to own vehicle (required) Work authorisation:
* United Kingdom (required) Work Location: In person

Job Description Job Title: Care Coordinator Company: Hartwig Care Annual Salary: £24,000.00 - £25,000.00 per year Working Hours: Monday- Friday 9am- 5:30 pm (40 hours per week) Accountability: Registered Manager Location: Wel Tech Business Centre, Welwyn Garden City AL7 2 AA Liaison: Communicate with clients, clients’ representatives, care workers, Care Managers, and other professionals (e.g., Social Workers). About Us: Hartwig Care, a distinguished domiciliary care company, proudly operates across multiple branches in the vibrant regions of London, Surrey, Hertfordshire, and Kent. Our unwavering commitment is to offer a comprehensive range of personalized care services, catering to individuals with diverse needs and conditions. From providing support to the elderly and frail to extending our services to individuals with learning disabilities, we strive to create an environment that fosters comfort, dignity, and independence—all within the familiar and cherished surroundings of their homes. Requirement: : We are currently looking for a Field Care Supervisor who can work in our office located in Wel Tech Business Centre, Welwyn Garden City AL7 2 AA. Employee Benefits: Employee Assistance Program - 24/7 counselling and online wellbeing resources. Wellness platform - Everything you need to reach your Health and Fitness goals. Newsfeed and Recognition - A great place to boost company culture and celebrate great work. Perks and Savings - Opportunity for saving money on daily essentials and key life events. 20 days of paid holiday , plus bank holidays. Free DBS Check. Ongoing training and development. Main Responsibilities: Ensure care worker visits to clients reflect the continuity and flexibility Hartwig Care promises. Ensure visits occur on time and with the appropriate care workers tailored to clients' needs. Update all care workers with necessary information regarding client visits and company policies. Receive information/reports from care workers verbally and in writing within set timelines. Coordinate care worker review bookings and team meetings, ensuring they happen as Cross-reference actual bookings against planned bookings for accuracy. Aid in improving service monitoring and client safety. Assist Care Managers in communicating with care workers regarding daily visits and meetings. Answer phone calls and text messages, take messages, and redirect calls within the telephone system. Care worker issues regarding clients – Client schedule. Care worker’s own issues – Care Worker schedule. Any complaints, concerns, or compliments – handover notes/email/quick notes Issues needing follow-up – forward to relevant people via email, handover notes, and quick notes. Confirm all rotas have been received and hours accepted. Send the weekly rota to all clients by post. Handle day-to-day allocations of visits. Ensure clients are informed of changes to their weekly rota. Ensure HCR holds carers' right preferred availability. Assist in identifying when new care workers are needed. Ideal candidate qualities include: Valid driver’s licence business insurance preferred. It is a fast- paced environment, the successful Care Coordinator will be interpersonally confident and a pro-active team player. Discretion and the ability to handle confidential matters and sensitively. Have the ability to thrive under pressure and good organisational and multitasking skills. Showcase a high level of attention to detail and be able to prioritise workload. Have excellent communication skills, previous experience and always professional and polite. Competence in Microsoft Office products: Excel, Word, Microsoft Outlook Proactive and ability to use initiatives during complex situations. Respect and reflect Hatwig Care’s values at all times, which underpin Hartwig Care’s mission to ‘ provide care and support for our clients’ by: Being people Reflecting a ‘can do’ Striving for excellence in everything we do. Having mutual respect for everyone we work with, work for and support through our services. How to Apply: If you are passionate about making a difference in the lives of others and meet the qualifications listed above, we would love to hear from you. Please submit your CV and a cover letter highlighting your relevant experience and explaining why you are a great fit for this role to Sareena. <a href="mailto:Jordamovic@hartwigcare.co.uk" target="_blank">Jordamovic@hartwigcare.co.uk</a> and <a href="mailto:sleros@hartwigcare.co.uk" target="_blank">sleros@hartwigcare.co.uk</a>. If you are an experienced Care Coordinator looking for a change or new role, hit the apply button for your application to be considered. Join our team and contribute to providing high-quality care to our clients!

Care coordinator

About us We are professional, rewarding, social, and our goal is to Verity Healthcare Limited is looking to recruit an experienced Care Coordinator. Verity Healthcare Limited is a well-established and expanding domiciliary care company that provides home carers to clients, helping them to continue living safely and independently in their own homes. This opening represents an exciting opportunity for the right individual to join a growing and dynamic company and to help steer our contract in Stevenage. We focus on personal development, and this post will enable the successful candidate to take advantage of the training and career-track development that we offer, among other benefits, and therefore maximize his or her potential. Applicants must have held a care coordinator position in a domiciliary care company/agency for at least one year, as this job requires the successful candidate to be able to start the actual work from day one and hit the ground running. The successful candidate will show a high level of commitment and flexibility and be able to work autonomously but equally work well within a team. The Care Coordinator's duties will include Accepting care packages and assigning care workers to service users appropriately. Producing care workers’ rotas; Ensuring that service user care plan and care worker files are complete; Using electronic monitoring software to monitor care workers’ attendance and visit timeliness. Arranging ...

Summary of Role: To ensure all care packages are covered with an appropriate care worker at all times. To liaise with the registered manager to ensure adequate cover for all existing and new packages to guarantee the smooth running of the care service. To assist the manager in the management of costs by ensuring working patterns are efficient and logical. To provide excellent quality care and support service to vulnerable adults and children, both at home and in the wider community. Main Duties: Identify methods and systems to promote effective communication and engagement with individuals and key people
Contribute to the overall success of the department by contributing and attending team meetings, etc.
Utilise the brokerage service to maximise business opportunities
To support the Registered Manager and direct care staff, to ensure effective and efficient person-centred service delivery.
Supervise, mentor and act as a positive role model to Care Workers to ensure effective and efficient person-centred service delivery to all people who use the service
To ensure that the actions of all staff directly supporting people using the service support their care, protection and well-being
Ensure staff have appropriate skills/training to meet service user need
To support and supervise the delivery of person-centred services to all people using the service
Ensure appropriate inductions are arranged for new services
Take responsibility for regular recruitment activity ensuring adequate service levels
Assigning care workers to customers, whilst working within the standards and requirements of the company.
Accepting, allocating and processing referrals for new work efficiently and accepting and processing changes and amendments to existing care packages
Develop person centred plans for each person using the service
Manage and monitor systems for the administration of medication and of the assessment of risk of abuse, failure to protect and harm to self and others. Support people using the service to maintain family links if they so desire
Ensure regular contact is maintained with service users and or their representatives
Ensure concerns regarding vulnerable adults and children are reported without delay Monitor and promote individual’s rights to expect and receive respect for their diversity, differences and preferences
Develop and maintain effective relationships to promote individual’s choice about their care and support
Liaising/building relationships with brokerage, LHB and hospital discharge units
To develop own knowledge and practice relative to continuous service improvement
Ensuring all runs and working patterns meet the needs of the company, customer and care worker
Ensuring adequate cover is available for sickness, absenteeism or holidays
Ensuring all emergency on-call issues are dealt with effectively e.g. covering calls either directly or indirectly when care workers are sick or absent. Recording all emergency calls and passing the information to appropriate parties
Responsible for the management of the care team ensuring compliance and regulations are adhered to
Responsible for safeguarding vulnerable clients and acting on reports of safeguarding concerns
Responsible for compliance with all relevant legislation, and processes, policies, and procedures Who are we? We are New Directions, a group of companies that provide UK wide services (including recruitment, training, care provision and other support services) within education, social care, domiciliary care and the pharmaceutical sector, from a network of offices across the UK. Voted Best Employer – Cardiff Life Awards 2024 What we offer: Fantastic employee benefits including: Health Cashback scheme
Life Assurance of 4 x salary
Pension Salary Sacrifice Scheme
A generous annual leave entitlement of 25 days holiday plus bank holidays (rising to 27 days holiday after two years’ service)
Opportunity to purchase additional annual leave through salary sacrifice
A day off for your birthday
A Giving Back day – to offer your services to the local community
Electric Vehicle Salary Sacrifice Scheme (subject to qualifying eligibility criteria)
Cycle to Work Salary Sacrifice Scheme (subject to qualifying eligibility criteria)
Opportunity to join our 3% interest Christmas savings scheme
Employee referral scheme; you can earn between £250 and £500 for each successful referral into the business New Directions Holdings Ltd is acting as an Employment Agency in relation to this vacancy.

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