Quality and Compliance Manager

Quick Snapshot:

Job Title: Quality and Compliance Manager

Location: Rochdale

Salary: Competitive

Contract: Full-Time, Permanent

Are you passionate about upholding the highest standards in healthcare? Well then, being a Quality and compliance Manager might be the route for you! You'll play the all-important role of ensuring our services meet (and exceed!) CQC standards and UK legislation. Your support ensures our teams continue to deliver high-quality care to people in their communities.

A little about us

We like to think of Routes as an incredible team of folk from all walks of life, working together with one thing in common: we all care about making a difference. And that's not just for our clients but for our workers too.

For the last 15 years at Routes, we've been taking pride in what we do: delivering high standards of care that puts people's wants and needs at the heart of it, and letting people live the way they choose in the comfort of their home.

If this sounds like a team you'd like to be part of, we're already on to a winner. But how about we sweeten the deal a little more?

We want to help you flourish in your career - Routes gives you the tools, so you can focus on what truly matters: delivering good care to your community.

What does this mean?

• Centralised support teams to help keep things running smoothly in the background. HR, Payroll, and Marketing to name but a few.
• We pride ourselves on recruiting our own people to deliver our services and have Zero Agency use.
• Routes Academy, which not only means our healthcare professionals are highly trained, but both you will have opportunities to progress your career and develop
• Being able to collaborate with our Senior Leadership Team - receiving their support, but also being able to speak up on important matters
• We recently rolled out Digital Care Plans, making our operations more efficient
• Speaking of digital - we also have our own friendly IT team on hand to help you with any IT struggles or needs

And of course, just a few extra little perks like...

• Wellbeing and financial support with our Employee Assistance Program (EAP)
• 25 days holiday, additional bank holiday leave plus an extra day off for your birthday
• Saving for future-you with our Pension Scheme
• A competitive salary plus an attractive bonus package based on service performance
• A fun, friendly and supportive workplace (we have many great personalities!)

So, what do you think? If you're interested in joining Routes as a Quality and compliance Manager, here's what we're looking for from you:

• In-depth knowledge of CQC regulations and healthcare legislation
• Someone passionate about putting people first
• Experience in healthcare quality management
• Excellent communication skills
• A proactive approach to problem-solving and continuous improvement
• The ability to inspire and support teams across our service hub network
• You'll need to be a driver with access to a car for work. You will be visiting our branches accross the North of the country

Your typical day to day will include:

• Leading our quality assurance efforts, including audits and compliance checks
• Supporting our Registered Managers to meet CQC standards
• Collaborating with stakeholders to continually improve our services
• Staying up to date with industry best practices and regulations
• Ensuring all services comply with the Care Quality Commission (CQC) and other relevant legislation, including safeguarding procedures
• Maintaining strong relationships with service users, their families, and our healthcare workers
• Develop and deliver training programmes for service hub teams, focusing on enhancing their understanding and implementation of quality and compliance standards.

This could be the start of an incredible journey together, raising the bar for quality home care in our communities. We look forward to hearing from you!

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