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Domiciliary Care Coordinator

companyAYG Group
locationEaling, London, UK
PublishedPublished: Published 5 months ago
Permanent
Seeking a Care Coordinator Role? Speak With AYG Care Today! Location: Ealing Salary: £23,000 - £26,000 per annum Hours: Full-time, Monday to Friday 08:30 - 17:00 + Out of hours one week per month (additional payment of £200 per week of on-call) Contract Type: Permanent About the Role: We are currently recruiting a Care Coordinator on behalf of our client, based in Ealing. In this role, you'll play a vital part in ensuring that customers receive top-quality care and support in the comfort of their own homes. Your exceptional organisational and communication skills will be key in effectively coordinating our care assistants. Key Responsibilities: - Coordinate care assistants to ensure timely and safe delivery of care to customers. - Manage customer referrals and process changes to care needs. - Schedule care assistants according to customer preferences and availability. - Arrange cover for staff absences and holidays. - Maintain accurate records and ensure confidentiality of customer information. - Liaise with other health and social care professionals to deliver high-quality homecare services. - Adhere to company policies and procedures at all times. Requirements: - Experience in domiciliary care for at least 2 years. - Coordinating experience is preferred. Role Specification: Essential Criteria: - Compassionate and caring attitude towards those in need of support. - Excellent time management skills and reliability. - Strong problem-solving abilities and innovative thinking. - Team player with excellent communication skills. - Understanding of care needs and good organizational skills. - Ability to maintain confidentiality and follow reporting procedures. - Good administrative skills with attention to detail. - Clear communication skills and ability to build positive relationships. - Knowledge of the local area and ability to work flexibly. Additional Requirements: - Valid driving license with fewer than 6 points, Class 1 business insurance, and current MOT if using own car for business purposes. - Satisfactory enhanced disclosure from the Disclosure and Barring Service (DBS), formerly known as the Criminal Records Bureau (CRB). If you meet the above criteria and are passionate about making a difference in people's lives, we'd love to hear from you! Apply now to Achieve Your Growth