Are you an organised individual who can confidently coordinate maintenance checks and handle telephone communications?
As a Customer Care Coordinator, you will play a key role in handling customer queries, scheduling maintenance checks by liaising with engineers and completing administrative duties.
Job Title: Customer Care Coordinator
Salary: £27,000 - £30,000
Location: Frimley
Responsibilities:
First point of call for customers Schedule and plan maintenance checks Liaise with the engineers Manage and support customer service inquiries, parts requested, and technical assistance Establish and manage new customer accounts Generate customer quotes Ensure compliance with contractual obligations and business agreements Maintain and update customer portals with accurate information Process inbound and outbound invoices efficiently Perform administration tasks as neededSkills and experience:
Knowledge of Microsoft packages including Excel, Word, Outlook (essential) Experience using SAP and Salesforce Precise attention to detail Excellent communication and customer service skillsHuntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.
We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisati...
As a Customer Care Coordinator, you will play a key role in handling customer queries, scheduling maintenance checks by liaising with engineers and completing administrative duties.
Job Title: Customer Care Coordinator
Salary: £27,000 - £30,000
Location: Frimley
Responsibilities:
First point of call for customers Schedule and plan maintenance checks Liaise with the engineers Manage and support customer service inquiries, parts requested, and technical assistance Establish and manage new customer accounts Generate customer quotes Ensure compliance with contractual obligations and business agreements Maintain and update customer portals with accurate information Process inbound and outbound invoices efficiently Perform administration tasks as neededSkills and experience:
Knowledge of Microsoft packages including Excel, Word, Outlook (essential) Experience using SAP and Salesforce Precise attention to detail Excellent communication and customer service skillsHuntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.
We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisati...